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Changing password

Hi I was trying to create the recovery password and I thought duckduck go had saved my original password and it hadn't so cat remember because it was one it had generated… (read more)

Hi I was trying to create the recovery password and I thought duckduck go had saved my original password and it hadn't so cat remember because it was one it had generated allsorts of letters and symbols so I need to start again and don't know how to go about it can you help please

Asked by Gareth Eaton 2 months ago

Using . Microsoft Authenticator with Firefox Android witm

I'm using version 129 of Firefox for Android on a Galaxy S23+. I've used Microsoft Authenticator before to sign into Firefox Sync and Firefox Account. Today it won't ac… (read more)

I'm using version 129 of Firefox for Android on a Galaxy S23+. I've used Microsoft Authenticator before to sign into Firefox Sync and Firefox Account.

Today it won't accept the MS Authenticator code. I also tried one of the backup codes and that didn't work either.

With either option above that I tried, I'm directed to a screen that reads: "Did you use the system camera? You must pair from within a Firefox app." This is the URL: https://accounts.firefox.com/pair/unsupported?showReactApp=true&deviceId=1eb2f6829ea748a4b9975e16e8584e74&flowBeginTime=1722955970609&flowId=ab2a1ddc80b9a6e6b68e2b7f20ce7546f5333f91d6a63712eaa4c4860f21d0c0&context=fx_desktop_v3&entrypoint=preferences&service=sync&uid=581fc07c2eb44d6ba8b28f9398cde1ce&prefillEmail=ezrway%40gmail.com&email=abeeler2489%40gmail.com&hasLinkedAccount=false&hasPassword=true&showSuccessMessage=true

There are no other options on this page. I attached a screenshot.

Thanks in advance! Andrew

Asked by Ezrway 2 months ago

unable to use code from mozilla

No matter how many times I get that code sent to rlane196350@yahoo.com which is my Mozilla Firefox email account it will not accept it. Why, and what am I supposed to do?… (read more)

No matter how many times I get that code sent to rlane196350@yahoo.com which is my Mozilla Firefox email account it will not accept it. Why, and what am I supposed to do???

 Id appreciate an answer now before my new laptop arrives.
  Roy Lane

Asked by Roy's Business PC 2 months ago

My phone is stolen - is there a way i can remotely wipe my data off of the FF app?

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the… (read more)

Title. I'm aware i can turn off the sync/log out of the account that will further stop my data going into the wrong hands; is there a way i can remotely factory reset the app, basically?

Asked by sahilagasi 2 months ago

Last reply by Paul 2 months ago

How do I sign in?

Can't sign in to sync. Whenever I try to sign in (the first time) I get told there's been too many tries and to try again in 15 minutes. I can't believe I'm actually wast… (read more)

Can't sign in to sync. Whenever I try to sign in (the first time) I get told there's been too many tries and to try again in 15 minutes. I can't believe I'm actually wasting time trying to get this to work when every other browser from fifteen year old Chaddie Punchwalls living in his grandmother's basement can manage this. Firefox needs to work on stealing ideas from successful browsers, successfully.

Asked by troyjasper 2 months ago

down loafing firefox browser to my phone

I can not or ot will not let me down load forefox browser I have account with you I have several emails that are all mine I had it down loaded on my apps but it was taken… (read more)

I can not or ot will not let me down load forefox browser I have account with you I have several emails that are all mine I had it down loaded on my apps but it was taken off very frustrating here are my emails that I use with firefox dianebohn57@gmail.com dm4alice@gmail.com dot362lo@gmail.com all have been verified but whenbi try to down load it to my phone screen it will not let me I have one drive and Microsoft all these are to be synced but have not which makes hard for me to access anything I pay for all storage and for more but yet my services are not available Why on this device and my other's my files and my photos ate all over the place I have updated my passwords so many times please help me to does load this browser I do not like using chrome thank you.i do not know if it is you or Microsoft or Samsung I just verified my info with them or Google but ot is very frustrating my privacy has been compromised please fix

Diane Bohn

Asked by Diane Bohn 2 months ago

Missing Parameter error

When trying to login to my Firefox acct on my Android, it accepted my password, but when I paste the 2FA auth code from my Windows Authenticator app I get an error saying… (read more)

When trying to login to my Firefox acct on my Android, it accepted my password, but when I paste the 2FA auth code from my Windows Authenticator app I get an error saying "Missing parameter: %(param)s"

How can I get into my account?

Asked by Jill 2 months ago

I can't open Firefox on my cell phone.

It kept telling me wrong password so I went to Google Chrome and changed it. It still says wrong password. I have been sent 5 Mozilla Account Authorrization Codes. I ente… (read more)

It kept telling me wrong password so I went to Google Chrome and changed it. It still says wrong password. I have been sent 5 Mozilla Account Authorrization Codes. I enter code, it takes me to sign in and tells me Wrong Password Everytime. I'm lost. Please help

Asked by Henry Victory 2 months ago

Change password

Hello, I have a problem with my email *Removed for privacy*. I forgot my password. When I do the recovery, I don't see the sms on the number I opened. Please help me and … (read more)

Hello, I have a problem with my email *Removed for privacy*. I forgot my password. When I do the recovery, I don't see the sms on the number I opened. Please help me and I can get the code sms on my number +250*********.

Asked by Buhake Faustin 2 months ago