• Solved
  • Archived

Firefox not playing any videos since two days

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior… (read more)

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior on all sites. Chrome is loading videos fine, other devices with Firefox are also fine.

Been using Firefox on Android for years with no problems. Wondering if this is my problem and I need to troubleshoot or if others are having the same issue, in which case I can just wait for Mozilla to roll up some update fixing it. All I did up to now is disable add-ons but the problem persists. I'll do a fresh install if I really have to but I'll wait for a response here first to make sure. Cheers.

Asked by ZTF 1 year ago

Answered by ZTF 1 year ago

  • Solved
  • Archived

No Ready To Scan Button

Hello. Please help me with the following, highly annoying issue. I just changed laptops and signed in to Firefox with my Mozilla account on the new device. Unfortunate… (read more)

Hello.

Please help me with the following, highly annoying issue. I just changed laptops and signed in to Firefox with my Mozilla account on the new device. Unfortunately the bookmarks and passwords were not updated so I can't see them.

I thought I'll sync the windows app with the android app that I have on my phone and where I have and can see all the saved passwords.

I followed the instructions on how to connect another device that say to open the Android app, go to syncing and tap the ready to scan button to read the QR code. The problem: there is no Tap Ready To Scan button on my phone! I looked for it everywhere and it just isn't there. Please see the attached images.

All I want is to import the passwords and bookmarks from my phone to my laptop. Please help me.

Looking forward to your reply. Daniel B.

Asked by daniel.bondoroi 8 months ago

Answered by daniel.bondoroi 8 months ago

  • Solved
  • Archived

Audio clicks when watching YouTube in version 135

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (read more)

Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.

Asked by vladimir 9 months ago

Answered by NoahSUMO 8 months ago

  • Solved
  • Archived

Firefox on Android does not sync

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android w… (read more)

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Asked by primski 9 months ago

Answered by primski 9 months ago

  • Solved
  • Archived

App Permissions: "download files without notification"

Hi everyone. I hope you're doing well. So, I've been thinking about downloading the Firefox browser for Android but I am worried. I saw this among the app permissions o… (read more)

Hi everyone. I hope you're doing well.

So, I've been thinking about downloading the Firefox browser for Android but I am worried.

I saw this among the app permissions on Google Play Store: "download files without notification". And I am worried.

And I need to know:

- What files does Firefox download without notification?

- Why does Firefox download files without notification?

- When does Firefox download files without notification?

- Why and how should I trust an app to the have the ability to download anything it desires at anytime it desires without my knowledge or my choice to accept or decline?

Could you please help me and tell how this app is safe?

Thanks. Have a good day!

Asked by 🌞 1 year ago

Answered by TyDraniu 1 year ago

Allowing pop-ups on my Android phone

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" wh… (read more)

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

Asked by Paul Scannell 4 months ago

Last reply by Paul Scannell 4 months ago

  • Solved
  • Archived

Firefox on Android not working on mobile data

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on … (read more)

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Asked by ingitho 2 years ago

Answered by ingitho 1 year ago

  • Solved
  • Archived

Sync and Save missing from Android

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone … (read more)

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone does not work. It does not respond at all. Manually entering my email and password does not work either as it says I have the incorrect password when inputting the code sent by email.

Asked by tobinb001 10 months ago

Answered by tobinb001 10 months ago

  • Solved

How do I roll back firefox android to a version prior to the redesign?

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want… (read more)

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want to install an old version of firefox for android with a version of the UI that doesn't make me want to self harm. I know how to disable android updates but not install an old version safely. How do I do this?

Attached a screenshot of the new UI. As an aside if anyone can recommend the drugs that the people who designed and approved this ugly tosh are on I'd love to know what they are, must be good stuff for them all to make decisions this asinine.

Asked by PlushWah 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved
  • Archived

Mozilla 120 Hard-Freezing my Android 11 Phone

Hello, Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that … (read more)

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

Asked by hatt.droid 1 year ago

Answered by hatt.droid 1 year ago

  • Solved
  • Archived

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (read more)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Asked by alx.schlueter 1 year ago

Answered by alx.schlueter 1 year ago

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 5 months ago

Last reply by Paul Kossa 5 months ago

  • Solved
  • Archived

Firefox (PC) and Firefox Browser (Android - version 133.0.3) have bookmarks synchronized, but not sorted according to the "Manage Bookmarks" on the latter

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3). Despite being sorted accordingly on PC and synchronized, the mobile vers… (read more)

Hi all, There is a bug regarding the "Manage Bookmarks" in Firefox (Android - version 133.0.3).

Despite being sorted accordingly on PC and synchronized, the mobile version of Firefox for bookmarks are scrambled (see attached image).

On mobile Firefox, it looked like it was sorted according to the "recently added" bookmarks.


To add on for more details, expected results according to the PC version of "Bookmarks Manager", it should have been displayed this way on Android Firefox:

  • Desktop Bookmarks
  • Folder
  • Link 1
  • Link 2
  • Link 3
  • Link 4
  • Link 5
  • Webtoon
  • Twitter

And so on.

Asked by Sora 11 months ago

Answered by Sora 11 months ago

  • Archived

Hold back button to show previous pages

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it doe… (read more)

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it does when holding the back button in the three dot menu. Is there a config option to bring this back?

Asked by scott06thomas 12 months ago

Last reply by davidhaha 10 months ago

  • Solved
  • Locked
  • Archived

grannyspace

Habe ein Problem Habe das program grannyspace Installation durch geführt Habe 350 dk.kr bezahlt Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt Ich b… (read more)

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Hans Jürgen Dick Dänemark

mobidick1@gmail.com

Respons Mfg Dick

Asked by mobidick1 1 year ago

Answered by Kiki 1 year ago