Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 2 months ago

Last reply by Paul 2 months ago

Firefox on Samsung phone A32 (Android): how to check for updates

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phon… (read more)

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

Asked by John 2 months ago

Last reply by James 2 months ago

Tab reloads everytime i close the app and open it up shortly

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for t… (read more)

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for this app and it still has to reload the tab after having the app closed for a small time.

Asked by Manu 2 months ago

Last reply by Garrett24 2 months ago

Option to Rename Shortcut While Installing Web App (as Add to Home Screen behaves)

When Adding a Shortcut to the Android Home Screen, it allows you with a pop-up option to Rename the Shortcut before placing it on your Home Screen. However, when attemp… (read more)

When Adding a Shortcut to the Android Home Screen, it allows you with a pop-up option to Rename the Shortcut before placing it on your Home Screen.

However, when attempting to Install a Progressive Web App (from compatible Web App web sites), and clicking Install, it does NOT give you the opportunity to Rename the Shortcut.

In contrast, Chrome/Android allows the name change in both cases (non-Web App and Web App sites).

Is this feature in the works on FireFox Android?

Is there a work-around to Rename Shortcuts either before or after placing them on the Home Screen ?

Asked by JohnRichard 5 months ago

Last reply by Paul 5 months ago

Firefox not displaying a portion of page's content

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error… (read more)

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Asked by ThisIsNot150Characters 2 months ago

Last reply by Garrett24 2 months ago

how do I set my own Url for homescreen

Home screen might be considered a specialized bookmark I suppose but the categories don't directly apply above. Browsers for decades have allowed a custom Url to be en… (read more)

Home screen might be considered a specialized bookmark I suppose but the categories don't directly apply above. Browsers for decades have allowed a custom Url to be entered or "use current page" as home screen. I can find no option under firefox settings for Android enter it. What's the trick?

I picked last tab but that isn't the same as a fixed URL such as my bank website or Facebook page I would always want to see first.

Asked by purchasing12 1 month ago

Last reply by Paul 3 weeks ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 months ago

Last reply by tomaszuk 3 days ago

auto fill doesn't suggest new passwords in Android apps

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but… (read more)

If I try and use Firefox as my android password manager when I'm filling in details on an app I get prompted to unlock Firefox and it can search for existing accounts but it doesn't reliabiy suggest new strong passwords on account creation screens.

Asked by saurbaum 1 month ago

Last reply by Paul 1 month ago

home page setup

I had my homepage setup on my old phone with firefox and the Ustart homepage but when I tried to do the same thing on my new phone There is no place to enter it like the … (read more)

I had my homepage setup on my old phone with firefox and the Ustart homepage but when I tried to do the same thing on my new phone There is no place to enter it like the used to be

Asked by ustart 2 months ago

Last reply by welchia 2 months ago

Issues with passkeys

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to… (read more)

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?

Asked by Neil Verling 2 months ago

Last reply by Paul 2 months ago

sync not updating folders or new bookmarks made on otherff devices

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which w… (read more)

Android Samsung fold 4 has had Firefox with bookmarks from initial set up..doesn't automatically add new bookmarks and no folders immigrated from other FF devices which work between themselves!

    I also get no sync listing when I hit the 3 vertical dots, tho the phone is listed as active I'm ff devices on mymacs!

Asked by yuppiemobile69 2 months ago

Last reply by Garrett24 2 months ago

Syncing went horrible

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email,… (read more)

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email, the login wasn't there and a few other logins were gone, this was in 2021, my old pc is really slow and I can't access my computer's account cause it's corrupted and I reinstalled, reverted Firefox, like 5 times but it never worked, if you want to know My email was a gmail login

Asked by c00lmast3rrofficial 2 months ago

Last reply by Paul 2 months ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 month ago

Last reply by TyDraniu 1 month ago

playing video on youtube is always choppy!

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is a… (read more)

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Asked by yandada.lalit 2 months ago

Last reply by Paul 2 months ago

Firefox reloads pages on Android

Hello guys, greetings! Firefox for Android is pretty cool, however, when I change for another app and I come back to the browser, it reloads the pages. It's annoying whe… (read more)

Hello guys, greetings!

Firefox for Android is pretty cool, however, when I change for another app and I come back to the browser, it reloads the pages. It's annoying when you need to paste external information (I must to fill a form again or whatever activity). Could you please help me with this issue?

Thank you so much in advance!

Asked by gusta2715p 2 months ago

Last reply by Terry 2 months ago