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playing video is laggy

When a video plays, it will be laggy for a few seconds, the came back normal. Sometimes it doesn't recover from it. This happened almost everytime for the Firefox 124.2 v… (read more)

When a video plays, it will be laggy for a few seconds, the came back normal. Sometimes it doesn't recover from it. This happened almost everytime for the Firefox 124.2 version, seems like it has a frame rate cap.

As I installed the Firefox 122.0 version, it only appears a few times a moment, but still face a small chance to occur.

Phone specs: Vivo v21e Funtouch OS 12 Android version 12

Asked by •Śåmüęł• (‎ ‎‎) 2 days ago

Last reply by Paul 2 days ago

Full screen closes and returns to home screen

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro. "On youtube mobile site or a reddit video, when I click the bottom right button to fu… (read more)

I'm having the same issue as previously posted below. I am on a Google pixel 7 pro.

"On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23). "

Asked by edanannand 5 days ago

Last reply by Paul 4 days ago

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 5 days ago

Last reply by Paul 5 days ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 months ago

Last reply by tomaszuk 6 days ago

Javascript not working more and more

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works. All sites working in… (read more)

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Asked by JWvanLohuizen 1 week ago

Last reply by TyDraniu 1 week ago

tabs reload automatically when switched or closed even for a sec

So the problem is when i am palying a video and i go home the video reloads automatically and starts from the starting even when i switched to home or other tabs just for… (read more)

So the problem is when i am palying a video and i go home the video reloads automatically and starts from the starting even when i switched to home or other tabs just for a sec.makes multitasking a nightmare.chromium based browsers don't do that

Asked by mail2amikg 2 weeks ago

Last reply by Paul 1 week ago

My Firefox page refreshes whenever i go to other app . Please resolve this issue.

I encountered page refresh problem everytime. today i was paying bill on firfox and i was redirected to UPI app to complete payment, but when i came back to firefox page,… (read more)

I encountered page refresh problem everytime. today i was paying bill on firfox and i was redirected to UPI app to complete payment, but when i came back to firefox page, it refreshed and whole progress and payment stuck. please resolve this issue soon.

Asked by smit 3 weeks ago

Last reply by Paul 3 weeks ago

Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (read more)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 1 month ago

Last reply by Axel 1 month ago

full screen video

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reo… (read more)

Hi running latest firefox for Android on Pixel6a. Whenever I full screen a video, it minimizes Firefox and I'm back at my phone's home screen. After this happens I'll reopen Firefox and full screen the video it will work properly.

Asked by Kay Cee 1 month ago

Last reply by welchia 1 month ago

collections tab on the home tab

My Firefox doesn't have the collections section on the home tab anymore. I reinstalled after I uninstalling to try and get drm files to run on it again. I don't know wher… (read more)

My Firefox doesn't have the collections section on the home tab anymore. I reinstalled after I uninstalling to try and get drm files to run on it again. I don't know where it went or how to put it back. I've looked at every setting I could. How do I get it back so I can access my collections again

Asked by JohnnySpades 1 month ago

Last reply by TyDraniu 1 month ago

Firefox on the new samsung galaxy S24

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope y… (read more)

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope you'll fix it. Kind regards

Asked by docflorian1 1 month ago

Last reply by TyDraniu 1 month ago

galaxy S24 screen flickering on Firefox

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 seri… (read more)

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox

Asked by vincidomenico 2 months ago

Last reply by TyDraniu 2 months ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 2 months ago

Last reply by Paul 2 months ago

Firefox crashes on Samsung s24

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 aft… (read more)

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Asked by mduran29 2 months ago

Last reply by Paul 2 months ago