Showing questions tagged: Show all questions

Site TF1France says Firefox can’t open video

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site acc… (read more)

Hello my FFox is up to date on a new Samsung A07. TF1+ pop up says they can't play their video in my navigator (FF). Have I put on too much security? Cookies for site accepted, No adblockers. Please advise, thanks

Asked by Muchica 1 day ago

Last reply by florea 1 day ago

Firefox billed my PayPal account

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please c… (read more)

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please contact me and explain the reason you charged me, I don't remember authorizing you to access my PayPal account although I have made some contributions to Firefox and may have used PayPal to do that.

Asked by 2 Hayward 1 day ago

Last reply by James 1 day ago

site permissions

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on. I nee… (read more)

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on.

I need to allow docusign access to my camera in order to sign loan papers.

Asked by fkhumber 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Chrome or Firefox

Today, using Firefox--or at least what i think is Firefox--i checed session history while logged into my mega.nz account. It lists 2 instances, one of which is for 3 day… (read more)

Today, using Firefox--or at least what i think is Firefox--i checed session history while logged into my mega.nz account. It lists 2 instances, one of which is for 3 days prior when I originally set up the Mega account using the Mega app, and the other is for yesterday when I entered the account using the FF browser--or, again, what i think is the FF browser. What's curious is that it shows i was using the Chrome browser, and that I'm apparently still using this browser as it's listed as the "Current" session. How can this be? While I have the Chrome app on my phone, I disabled it long ago and have never used it, and most certainly did not use it during the time and activities in question. I have long speculated that I have been hacked and that my phone is sometimes (always?) controlled by this hacker, though no solid proof. Assuming the hacker uses Chrome, could this be reflecting their using the Chrome browser, as opposed to the FF browser, which I'm currently using (or think im using)? In other words, is this the proof of a hack? Or is this a glitch within Mega, mistakingly listing Chrome as my browser?

Asked by fedexdjs 2 days ago

Last reply by TyDraniu 2 days ago

AdGuard App's VPN breaks Firefox

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser. When AdGuard (app) is turned on wit… (read more)

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser.

When AdGuard (app) is turned on with its VPN feature (not an actual VPN, only to block ads), Firefox couldn't open any of the links. I have the certificate from AdGuard installed on my Android device, and even my bank apps trust it. The other browsers are working perfectly fine. Only Firefox couldn't load the pages.

Asked by Bhargav Dixit 4 months ago

Last reply by Matt B 2 days ago

Uncool page reloading

I wish there was a setting to not have the page refresh every time you go into another app and then come back into this one, it's impossible to multitask and extremely fr… (read more)

I wish there was a setting to not have the page refresh every time you go into another app and then come back into this one, it's impossible to multitask and extremely frustrating. It seems to happen on most pages I visit, even YouTube. Especially on pages with forms. It makes moving around on your phone to get info for forms impossible, and it's also just frustrating when you go to answer a text, come back and your progress on a video or form or shopping search has reset and started over, taking you back to the top. Is that sort of thing dependent on the website, or the browser?

Asked by jbunds 5 days ago

Last reply by Paul 5 days ago

Problems with GBoard

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser. 1) I start usi… (read more)

Hi, I have problems when using Firefox Android with my Samsung 24 Pro. This doesn't happen with my other phone, that is a One Plus, nor in Chrome browser.

1) I start using Firefox 2) I search something with the bar (google engine) 3) I press the bar to change my search 4) Press to remove a character with the delete

If I searched with more than one word word, it deletes the space in between, eg. "hello how are you" transforms into "hello how areyou". Spected behaviour "hello how are yo". If its only one word a random letter is deleted. Sometimes it deletes a complete word.

If, for example, instead of pressing delete, I touch again the bar in step 4) no bug ocurrs.

Hope someone can help me Best Regards Andrés

Asked by Andrés Mereles 5 months ago

Last reply by shadab802917 5 days ago

Firefox for Android beta would automatically go back a page without user input

On Firefox for Android beta, there's a critical annoying bug. When you click on a link, any link, it will look as if Firefox will load the web page but suddenly, it goes … (read more)

On Firefox for Android beta, there's a critical annoying bug. When you click on a link, any link, it will look as if Firefox will load the web page but suddenly, it goes back to the previous web page. This is incredibly frustrating since it's almost like you're redirected back randomly. I checked this with no extensions enabled as well as even with just ublock origin and privacy badger extensions enabled

Asked by roamingnebula 1 week ago

Last reply by TyDraniu 1 week ago

where is my data

Sync has been mostly usable the past 2 yrs and now all my data is randomly gone. I had a android and desktop syncing and nothing else. Are there backups or previous versi… (read more)

Sync has been mostly usable the past 2 yrs and now all my data is randomly gone. I had a android and desktop syncing and nothing else. Are there backups or previous versions of saved data? This right here is what I feared for so many years.... Where's my data? Don't send me generic answers. Is there a backup on a server or not? If so give it up

Asked by ffsync 1 week ago

Last reply by florea 1 week ago

wallpaper / theme

Ive been trying to figure out how to change the Firefox background to add my own picture and I can't find it even themes for the mobile version if this feature already ex… (read more)

Ive been trying to figure out how to change the Firefox background to add my own picture and I can't find it even themes for the mobile version if this feature already exist make it more accessible like in the customization settings

Asked by marcelinepinkarys 1 week ago

Last reply by Paul 1 week ago

Is there a FAQ list to search this simple question that has been asked gazillion times?

Tell me where to access the bloody list of FAQ. Am positive others have been confused by AI instructions. There is no option to Export as cvs shown in Settings as descr… (read more)

Tell me where to access the bloody list of FAQ. Am positive others have been confused by AI instructions. There is no option to Export as cvs shown in Settings as described by AI??? There are NO options at all when I access Saved Passwords in Mozell/Firefox!

   Please - provide some VERY BASIC ANSWER TO THIS BASIC QUESTION 🤔

Asked by Tania H Reese, PhD 1 week ago

Last reply by James 1 week ago