Firefox for Android Support Forum

Hi!

Version: FF Android 101.2.0 (plus other version stuff I can provide if needed), Android 12

Just thought I'd report this because it appears to be a consistent, reasonably long-standing issue (months) on a popular news site. Or is it "just me"?

Website: https://www.theguardian.com/uk (several million uniques visitors per month)

Expected behaviour: I am able to open various links on this website as backround tabs and continue browsing.

Actual behaviour: 1. After a couple are opened, Firefox for Android hangs for very close to 40 seconds then does a deep redraw/repaint of all tabs and continues to function until I next try to open another background tab from that website. 2. During the hang tab interface continues to redraw, but the pages are not repainted and no taps events work. 3. At the end of this hang time, the pages appear to redraw from scratch and the context pop-up for the third long-press appears on top of whichever tab I was looking at.

It is 100% repro for me -- long-press fails when attempting to open the 3rd background tab, but repaint failure occurs earlier. There is something toxic happening.

Curiously, when I next view my Android Home screen, there is some sort deep refresh/repaint, as if it has been swapped-out or GC'd etc.

e.g. Is there some massive memory blow-out happening?

Context/workarounds: 1. I have tried clearing all browsing data and using a guess account on the phone. 2. I have no addins installed. 3. Neither Chrome nor FF Desktop exhibit this behaviour. This ia FF Android specific

Thanks!

I have this as a statement in my Playstore review, and Mozilla asked me to put it here as a question! But it really is NOT a question and they should have requested it as feedback instead. But I'll expand on it a bit here anyway. The problem involves keeping tabs open all the time. They should not lose their qualities but they do when you leave and then return latet to such a tab when it comes to Desktop Site selection. The flag still shows it as enabled but in actuality when you examine the page itself you find that it no longer behaves like it, and it won't even let you disable and then re-enable it to fix it! It just ignores your presses at that point! It's definitely a bug and it wasn't there earlier at some point although I'm not sure when it stopped working and might have even been with different Android versions being that I had only recently started using it on Android 11. But at some point in earlier Android versions it definitely had worked and the tabs we're also rearrangeable back then as well. The bottom line is that the problem isn't hard to reproduce...it's there CONSTANTLY and you just need to keep your tabs open all the time and try keeping them as desktop selected for them while working on other apps so that it temporarily dies in the background and then returning back and then you'll see right away that it has this problem.  :)

why doesn't ff put a date on their articles? dates and times are important, esp in the online world.....

https://support.mozilla.org/en-US/kb/firefox-dns-over-https#firefox:win8:fx101

There are 226 questions that came up when I searched for "about: config". A lot of users have requested that "aboutconfig" be an option for users who want to solve some of their own problems. I'm not a developer and find that i can research and follow instructions to resolve and/or personalize FF using it.

So, what do we as users need to do to impress this upon developers to lut it back on FF android, heck, on all of the apps!

If someone fools around with it and creates their own issues, thats not on y'all ! They can reinstall or go back to correct, etc. PUT A WARNING LABEL ON IT if you need to. From what I've read, thats the main reason it was removed.

Why punish responsible users for those who aren't ????

How do we impress this upon FF ???

I'm using a Galaxy A13 5G and A13 4G and when I go to have Firefox save a password for an app after entering my credentials, it doesn't offer to save the credentials. It will prompt me to enter my phone's PIN when I select a username and password field in an app, but it doesn't do anything. The password manager works most of the time with the browser though.

Really would like this fixed since I prefer to use firefox's password manager.

Why oh why, does Firefox not have an import button to move my bookmarks from another browser? I am trying to get rid of duck duck go and go back to using Firefox.

Thank you.

I had 1.1Gb of browsing history bogging down my Android phone, so I deleted history and cookies.

But now I need to search my browsing history (about a month back) to help resolve a medical issue.

Since I have Firefox Sync set up, could I find that history anywhere?

Not so much a question as information really. I had to close and uninstall the GMX App because it became too problematic. Wanting me to verify my account all the time, sometimes more than once a day. There really wasn't any unusual activity I would have noticed and asked for help. I kept sending messages that seemed to have no effect. It was really time consuming. Perhaps they wanted me to give them more than one account to manage, but as I'm a bit of a technophobe I could imagine too much going wrong. They were telling me that my login details were wrong when they weren't. I had them written down. The end came when they with-held my emails, and gave me only restricted access. I didn't feel that I had any choice at that point. I thought I should let you know as you had it listed as a suggested login. I won't be using it again. I have been with Google for a good number of years now and have never once been asked to verify my account. I actually wondered if it had been hacked, so that really was the only course of action I could take. Just so you know that I won't be choosing it as a login. I am hoping that you will remove it from the suggestions as I am relieved to be out of the nightmare that it became. It's kind of you, but there really isn't any need for help to fix it. Closing it down did the trick.

Best wishes Jackie

D told me to ask support here.

my Browser was running slow with having hundreds of tabs open (mostly in inactive section), especially after mobile browser update.

Then I just open Firefox, and everything is Gone.

I go download Firefox on my desktop to attempt to backup up any copy of open tabs.

there are none.

luckily I have my history from my mobile saved on to my desktop.

but from what I read and my understanding, there is no way to backup Firefox history, only bookmarks.

what am I suppose to do? any fix? any recovery to access open tabs? or backup history?

(Note; I have tabs on my mobile browser to Never delete tabs. this glitch is Firefox's problem. I probably would've backed up my tabs if it was still working to fix the slowness issue.)

Hi, hope someone can help! When I close tabs on my Android (not all tabs but usually a few) when I open the app later I find the tabs have returned, is there anyway to make the tabs stay closed? Sometimes I'll close a few then find them randomly back next time I use Firefox. I've been using Firefox on Android for a long time and this has only just started happening. My laptop is not physically switched on so it is not syncing to that. Thanks in advance!