• Solved
  • Archived

Scrolling leads to a refresh of the website

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this s… (read more)

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Asked by Dennis 6 months ago

Answered by Paul 6 months ago

  • Solved
  • Archived

migrating Firefox bookmarks from one Android phone to another.

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move t… (read more)

Hello, I recently got a new Android phone. On my previous Android phone I used Firefox without creating an account and saved hundreds of bookmarks. I would like to move those bookmarks to Firefox on my new phone. Please tell me how to do this. Thank you!

Asked by honeywood5 10 months ago

Answered by Paul 10 months ago

  • Solved
  • Archived

Show only pinned sites in home screen

Before Firefox for Android v100 it was possible to show only pinned sites in the top sites section in the home screen. Now alongside my pinned sites (currently 3) there a… (read more)

Before Firefox for Android v100 it was possible to show only pinned sites in the top sites section in the home screen. Now alongside my pinned sites (currently 3) there are 2 rows of 4 sites and 2 pages. All these other sites are pages related to my work, full of test URLs, 500 or 404 pages... and so on. How do I revert it to the old behavior?

Asked by faelv 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Can not save images from Google Images (Android)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in s… (read more)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Asked by hemasalam.m.ali 10 months ago

Answered by Paul 10 months ago

  • Solved
  • Archived

No mobile internet connection after latest update

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi.… (read more)

Hi. I downloaded the latest issue of Firefox (104.0.1) to my mobile phone and since then I have been unable to connect to the internet via 4/5G - but it is OK using wifi. This is highly annoying when I need to connect whilst out and about. Weirdly, the calculator on the phone and Samsung Notes have also disappeared and I am unable to download from the Play Store! All the usual things like rebooting, cleaning caches etc do not work. Is it possible to roll back to an earlier version? Any ideas would be useful, given the lack of phone contact available, thanks

Asked by Kev King 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Sync Shortcuts (Android - Windows)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to … (read more)

With the removal of a 'speed dial' from the recentish big update of Firefox for Android I thought I could use the Shortcuts (on the somewhat limited homepage options) to do the same job.

But these don't seem to sync with Firefox for Windows and there's no Shortcuts option in the sync menu. I switch between two platforms a lot and having those shortcuts sync is really important as I add pages for looking at at different times on different devices.

I *know* I could use bookmarks, but that's another couple of clicks every time I want to go to a webpage - over the course of a day that could be hundreds.

It's used to be possible to have a syned homepage in Firefox for Android. It's still possible in Vivaldi, Opera & Brave. But I'd like to use Firefox.

Anyone any info on how I can sync the homepage Shortcuts across Firefox for Android and for Windows?

Or is there another way of having a synced speed dial-style homepage on Firefox on different platforms?

Asked by foolhandy 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

How to save inactive tabs to desktop

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, b… (read more)

I have probably over 1000 tabs on my Android that I wanted to start to bookmark in my desktop. I find that most of them are inactive now, which I appreciate the intent, but I never asked for. Now when I have time to deal with them, I have tried multiple ways to bring them to my computer or bookmark them from my phone, but nothing seems to work. It doesn't seem like there is much of anything that you can do with inactive tabs even if you share them to your desktop.

It is my understanding from trying to research this, that the Collections you create on your phone are not synced to my Firefox account so that doesn't seem helpful. Is there an extension that could solve this for me? It doesn't work to try to bookmark them from my phone because they don't show up in my desktop bookmark folder that I assigned.

The thing that has worked best so far is to Share my tabs to a temporary folder [Phone Inactive Tabs] on my desktop then search (for example: recipe) then open some in tabs and bookmark them. However, after I have categorized them into the proper bookmark folder (Food/Recipes), they disappear from that folder when I try to delete them from my temporary folder. It does the same thing if I save tabs into OneTab first.

Can someone please help me so that I don't lose years of things that I really want to keep? I would appreciate it! It would be helpful if I could even share all my inactive tabs (or even URLs) into a folder on my desktop so that I could search and bookmark them at a later time without it deleting all that work. Thanks in advance!

Asked by Kathy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can't upload any files on any website

Whenever I tap a button on any website that is supposed to start uploading process nothing happens. I don't get to see a file browser with which I am supposed to pick a f… (read more)

Whenever I tap a button on any website that is supposed to start uploading process nothing happens. I don't get to see a file browser with which I am supposed to pick a file or anything else, only a slight website UI animation of the button responding to my tap if the website/button has one.

This has been the case from the moment I installed Firefox. It is the same in both regular and private browsing. I have looked at Firefox and Android app permission settings and haven't found anything and allowed everything relevant for Firefox to use (access to files, internet). I have no problem downloading files. I am using MIUI 13 Global.

Asked by Mussepua 1 year ago

Answered by Mussepua 1 year ago

  • Solved
  • Archived

Custom extension for firefox android

Hello! Look, i just cannot find a way to install my own small addon for firefox android that i made on my own device. I dont need it to be publicly available. I dont nee… (read more)

Hello!

Look, i just cannot find a way to install my own small addon for firefox android that i made on my own device. I dont need it to be publicly available. I dont need noone to install it. I just want to install it on my own phone, and that's it, nothing more! That's just a small, few-lines-of-code addon which blocks annoying ads on a certain site me and my wife are using. All i want to install it on our phones. I dont care if it will be firefox nightly release for devs, or anything. If there's any way to install it, like using web-ext, adb, or maybe anything other than that - please let me know. I just spent 50x time more trying to install it on my own phone than actually writing it. Please, i really hope you can help. Thank you in advance!

Asked by kkls.mike 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

navigating forward & back is deeply frustrating

please i am Begging you let me put the forward/backward buttons on the search bar why do i have to open a separate menu to do this ability to Choose what gestures do (fo… (read more)

please i am Begging you let me put the forward/backward buttons on the search bar why do i have to open a separate menu to do this

ability to Choose what gestures do (for example, swiping on the search bar in either direction to navigate history rather than tabs) would also be acceptable, if slightly less convenient (as i suspect something like that would only allow moving forward/back one page at a time, as opposed to simply press-and-holding to pull up all your options to jump to)

i am losing my mind a little bit here i don't understand why it has to be so roundabout

Asked by aft 11 months ago

Answered by Paul 11 months ago

  • Solved
  • Archived

Autoplay Next Video when minimized

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bri… (read more)

I am using the video background fix addon but whenever i minimize firefox, it will play the current video untill the end and will not autoplay the next one. I have to bring forefox to the screen again and then it starts the video.

On my much older Android device, i am using the same setup and have no problem with autoplaying the next video, even when firefox is minimized. Any suggestions?

Asked by milanik90 1 year ago

Answered by milanik90 1 year ago

  • Solved
  • Archived

Stop redirects to mobile sites

Hi there On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. chan… (read more)

Hi there

On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. change m.twitch.tv to just twitch.tv) it simply redirects to the mobile site again. How can I force it to show me the full web page instead please ?

Many thanks

Zoe

Asked by Zoe Ballz 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Is there any plan to support multi-instance for Android?

I want to open multiple pages at the same time in Android 12, but Firefox for Android does not seem to support multi-instance (like in the attached image). I also tried b… (read more)

I want to open multiple pages at the same time in Android 12, but Firefox for Android does not seem to support multi-instance (like in the attached image). I also tried beta and nightly but none of them worked either. As other browser apps (Chrome, Edge, Samsung, etc.) support it, I switched my default browser app to Samsung internet on Android (temporarily).

I don't want to use multiple apps (Stable, beta and nightly) just for opening multiple pages in a single screen. Is there any plan to support multi-instance in the future version of Firefox?

Asked by snoopy3476 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

YouTube videos black screen

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera a… (read more)

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera and chrome) and in YouTube app but not in fx.

Cleared cache, cookies, restarted phone, checked for system updates. Not having problem with non YouTube videos.

Using fx version 110.1.0 (Build #2015936097).

Asked by Franco 1 year ago

Answered by Franco 1 year ago