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Disable Immersive mode

The latest Android+Firefox update has Firefox opening in Immersive Mode (full screen, hiding Navigation bar and Status/notification bar). I am frequently navigating betw… (read more)

The latest Android+Firefox update has Firefox opening in Immersive Mode (full screen, hiding Navigation bar and Status/notification bar). I am frequently navigating between apps, so this requires me to do a lot of extra gestures in my daily interactions with Firefox. Also, I miss being able to quickly check the time and my battery life in the status bar. I know some people like immersive mode, but there are many use cases where forced full screen is not desirable, so there should be a setting to toggle this off.

Asked by Sara 7 months ago

Answered by Sara 7 months ago

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How to stop Firefox mobile form refreshing every time I leave the app and come back?

How do I stop Firefox mobile from refreshing every time I leave the app and come back? This wouldn't be such a big issue expect for the fact that I use bitwarden as my pa… (read more)

How do I stop Firefox mobile from refreshing every time I leave the app and come back? This wouldn't be such a big issue expect for the fact that I use bitwarden as my password manager. So every time I want to enter my password bitwarden leaves Firefox so I can unlock my vault. Then when I re-enter Firefox Bitwarden is unable to fill in the username and password cause the page is refreshing. Sometimes it even takes me out of the password page because the login screen for the site is a pop-up. Not a separate window.

This also becomes super annoying when filling out any forms and I need to grab info from another app cause a lot of time on form pages when you refresh the page the form gets cleared. It's at it's worst if I have to leave Firefox to copy and paste multiple items because then I copy one item, re enter Firefox paste, leave Firefox to copy the next item, re enter Firefox and the thing I pasted before is gone because the page refreshed! STOP REFRESHING THE PAGE EVERY TIME I LEAVE AND RENTER THE APP!!! It doesn't matter if I leave for mear seconds or used the recent app section to quickly switch between Firefox and another app.

I am on a Samsung Galaxy S20 FE.

Asked by Andrew B 7 months ago

Answered by TyDraniu 7 months ago

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Shortcut removal

I can't seem to delete a website shortcut that was added to my home screen. I long press the icon but I don't bring up the remove option. I have searched all over my phon… (read more)

I can't seem to delete a website shortcut that was added to my home screen. I long press the icon but I don't bring up the remove option. I have searched all over my phone for a way to do it with no luck at all. Please help!

Asked by meaghanlefebvre83 6 months ago

Answered by Paul 6 months ago

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Firefox android app icon has red dot

Why does the app icon on my phone show a red dot, I can't find anything within settings to get rid of it. Presumably it's some sort of notification but it's not much use … (read more)

Why does the app icon on my phone show a red dot, I can't find anything within settings to get rid of it. Presumably it's some sort of notification but it's not much use if I can't find out what it's notifying me about!

Asked by carolyngethin 7 months ago

Answered by carolyngethin 7 months ago

My Java script is disabled!

I downloaded some Mozilla apps last week, apps that control mainly privacy plus Dark Screen. The next day I attempted to log in to my bank account and I couldn't. I got… (read more)

I downloaded some Mozilla apps last week, apps that control mainly privacy plus Dark Screen. The next day I attempted to log in to my bank account and I couldn't. I got a message saying that Java Script was needed. This is very confusing because I did not knowingly disable Java script. I tried my other bank and got same message. I tried to log in using my Duck Duck Go browser and everything worked as it should. So how did this happen? I'm trying to figure out your instructions on how to enable Java script again, but can't find the menu for my Firefox browser. Sorry but I'm not tech savvy!

Asked by fournier.333.daf 5 months ago

Last reply by Paul 5 months ago

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unwanted white bar

Recently discovered a white bar that appears to the right side of a video playing or at the bottom. This bar use to be black, now it's white. As if video is not entirely … (read more)

Recently discovered a white bar that appears to the right side of a video playing or at the bottom. This bar use to be black, now it's white. As if video is not entirely going full screen.

Asked by luv2roc 7 months ago

Answered by luv2roc 7 months ago

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Home Button opens new tab instead of opening on the current tab.

How do you do? Sir, I am facing an issue in the new version of firefox for Android. In the new version while browsing a website, when I press the home button and load ano… (read more)

How do you do? Sir, I am facing an issue in the new version of firefox for Android.

In the new version while browsing a website, when I press the home button and load another website, the new website opens in a new tab instead of opening on the current tab.

So is there a way to solve this? I wish the home button would load home page on the current tab instead of opening in a new tab. If I need a new tab then I could just open it on my own. I don't need the home button to open a new tab.

Thank you.

Asked by Remon 7 months ago

Last reply by Paul 7 months ago

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printing

I don't have the save as it print option on the app. Is there any way to set it up. My phone is compa6to do it and I have printed and faxed from my phone via WiFi. But. I… (read more)

I don't have the save as it print option on the app. Is there any way to set it up. My phone is compa6to do it and I have printed and faxed from my phone via WiFi. But. I can't do it when in Firefox. https://support.mozilla.org/en-US/questions/new/mobile

Asked by Roy's Business PC 7 months ago

Last reply by Paul 7 months ago

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collection syncing

I found messages from 2020 saying that collection syncing was being investigated, bit so far this is not possible. I has cost me and other people losing months of effort … (read more)

I found messages from 2020 saying that collection syncing was being investigated, bit so far this is not possible. I has cost me and other people losing months of effort in saving collection . Is this still at work? When will there be a solution?

Asked by Luis 7 months ago

Last reply by Paul 7 months ago

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Close All Tabs should ask confirmation with a count of total tabs before closing

Hi, I had around 6,500 tabs open in my Firefox on Android v97.2.0. Unfortunately I decided to check how close all tabs works. All my tabs were closed without showing any … (read more)

Hi, I had around 6,500 tabs open in my Firefox on Android v97.2.0. Unfortunately I decided to check how close all tabs works. All my tabs were closed without showing any confirmation warning. And the pop-up to undo seemed to animate in and out without leaving any chance to press it.

I don't know why Firefox keeps making these bad interface decisions. Please treat our tabs with more importance. Regardless of whether someone has 65 or 6,500 tabs open, the close all tabs button should not lose them so easily. And you place close all tabs right under the recently closed tabs button. Close all tabs should be hidden in tab settings, not openly accessible to make a mess. If you insist on keeping it out in the main menu, please ask twice and warn about the number of tabs which will be closed.

I have another idea, for which I have sent feedback and nobody seems to have read it. I think if a Firefox user is signed into Firefox sync, app their open tabs should be actively saved to bookmarks as they open and close them. This way I should have a folder of open tabs from Android and desktop. And that should have its own failsafe where it shouldn't just sync an accidental close all tabs action.

Please bring these ideas to the attention of the people who fix bugs or design new features for future releases. I may not check this support request too often as I may end up opening 100s more tabs in the next few weeks.

Please make it easier to submit feedback on Firefox for Android. And please take this request seriously. Firefox is approaching v100 and you still make it so easy for people to lose hundreds and thousands of tabs with one click. You seriously need to go back to basics and first respect our open tabs. Prevent them from being accidentally or purposely closed. If I have 6,500 tabs open, when I close all, the undo button should display for 6,500 seconds. Scale it up so I can recover it easier.

Better would have been if you had spent time adding a simple confirmation dialog which asks am I sure I want to close thousands of tabs.

Next, Firefox needs to make a tab system which is like Google Docs combined with Firefox sync for open tabs. Don't just show open tabs synced across devices. Any device can be lost or have close all tabs initiated. Go one step further and have a living automatic bookmark system so that every device feeds into my Firefox account. This way I could have all tabs automatically bookmarked and saved and at least have them accessible if things go wrong.

And this support page should be smart enough not to lose everything I've typed here. Pressing back should not wipe this text box.

Please start designing Firefox to be smarter and actually preserve my tabs and browsing session. Either don't close tabs so easily or automatically bookmark open tabs so even if my phone falls into a lake, I can go home, open Firefox on my laptop and see my open tabs from my phone saved as a folder. Once I get a new phone, Firefox should offer to restore that browsing session of open tabs from that saved folder. This is where you could integrate close tabs automatically for anyone who wants to keep their open tabs and bookmarked open tabs clean and tidy of old tabs.

Going forward I hope you will test Firefox better with people who keep hundreds and thousands of tabs open. Also each stable release in future should work towards my idea of asking confirmation before possibly doing something stupid like closing all 6,500 tabs without checking I'm sure I want to do that. Hopefully that should be possible with one release.

And then over a few releases, please make live open tabs automatic bookmarks a reality. I'm quite sad now that I've lost 6,500+ tabs I had saved to read later, over the last 3 years

Asked by Aku 7 months ago

Last reply by Paul 7 months ago

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Share menu "Recently used" missing text labels

Hi Is there any reason why the left hand panel of icons displayed by the share menu is missing all of the icons' text labels on my S6 tablet, even including the header "R… (read more)

Hi

Is there any reason why the left hand panel of icons displayed by the share menu is missing all of the icons' text labels on my S6 tablet, even including the header "Recently Used"? The icons on the right, grouped with the header "All actions" have them as expected. Also my phone groups the left hand panel icons as "Recently Used" and they change, unlike on my tablet where they are fixed.


Any ideas why the display is different on the tablet?

Asked by Mr B 7 months ago

Last reply by Paul 6 months ago

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Blank and not resposable card

When I open Firefox (it doesn't metter is it new fresh open or resume application) last open card is compleatly blank. When I start typing in adressbar or paste link in i… (read more)

When I open Firefox (it doesn't metter is it new fresh open or resume application) last open card is compleatly blank. When I start typing in adressbar or paste link in it and click to load Firefox is loading page but card is still blank. I have to close card and open new. My phone is Samsung s20+

Asked by damian.true 7 months ago

Last reply by Paul 7 months ago

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System bars keep getting hidden in FF97

I want to always see the android navigation bar and the bar with time/battery. For some time now (days?) the browser's behavior when I click myself into a tab from the ta… (read more)

I want to always see the android navigation bar and the bar with time/battery. For some time now (days?) the browser's behavior when I click myself into a tab from the tab menu has been to switch to the tab and hide system bars and only leave the FF toolbar. I have to press on the address bar and back out to the tab with the system button to have them stay.

How do I force keep system bars while browsing in FF97?

Asked by yskad 8 months ago

Last reply by Nuke 7 months ago