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User Data Storage on Android

Which data are stored in "User Data" and how to clear this kind of stored data? When deleting data in the privacy settings in Firefox, the "User Data" storage is still un… (read more)

Which data are stored in "User Data" and how to clear this kind of stored data? When deleting data in the privacy settings in Firefox, the "User Data" storage is still unchanged. Also "Cache" is not cleared completely.

The "User Data" raises up to 1GB. It is only possible to clear it by completely wiping all data via "Clear Storage" but then everything is wiped, also all Firefox settings etc. "Clear Cache" obviously only wipes the Cache.

Asked by Anna-Lena 6 days ago

Last reply by isaac 4 hours ago

Sync bookmarks

How do I sync bookmarks? The Firefox "Help" says: - "Tap the menu button Tap Sync and save your data." I can tap the menu button (Three dots at top right of the screen).… (read more)

How do I sync bookmarks? The Firefox "Help" says: - "Tap the menu button Tap Sync and save your data."

I can tap the menu button (Three dots at top right of the screen). A menu appears, but there is no "Sync and save your data".

Asked by caerbryn 7 hours ago

Last reply by isaac 6 hours ago

  • Solved

UI Issue in Ukrainian Localization: "Quit" and "Reload" buttons are too close

Hi, I would like to report a UI/UX issue specifically in the Ukrainian localization of Firefox on Android. In the menu, the "Reload" (Оновити) and "Quit" (Вийти з Firefox… (read more)

Hi, I would like to report a UI/UX issue specifically in the Ukrainian localization of Firefox on Android. In the menu, the "Reload" (Оновити) and "Quit" (Вийти з Firefox) options are positioned so closely that it’s very easy to misclick. I constantly find myself clicking "Quit" by mistake when I only intend to refresh the page. ​This is a huge issue for me because it instantly closes all my active tabs and interrupts my work. It feels like a "UI trap" specifically in the Ukrainian version. ​I would be very grateful if you could fix this issue.

Asked by dima.sedykh 20 hours ago

Answered by TyDraniu 17 hours ago

Page Become Blank and Unresponsive Everytime Switching From Other App

(1) Page become blank and only show big firefox logo everytime i switch from other app. (2) after the page become blank, If you type new url in the url bar on this page,… (read more)

(1) Page become blank and only show big firefox logo everytime i switch from other app.

(2) after the page become blank, If you type new url in the url bar on this page, it doesn't go to your URL instead the page will refresh to the previous url. So you have to enter your URL twice. It look like some memory issue, but my phone has 12 GB RAM, run on latest android and hyperOS 3.0

This good browser become barely usable with this annoying bug. So please fix this issue.

Asked by Yasfi Firmansyah 1 day ago

Videos cause screen to get stuck in landscape mode

If I have a YouTube video open in another tab, when I switch back to that tab my screen will automatically become landscape mode and will not rotate to portrait mode. The… (read more)

If I have a YouTube video open in another tab, when I switch back to that tab my screen will automatically become landscape mode and will not rotate to portrait mode. The video doesn't become fullscreen; it doesn't matter whether the video is playing or not. This happens even with auto-rotate turned off. The only way to get the tab back to portrait mode is to make the video fullscreen and then minimize it, after which auto-rotate works correctly again.

Asked by marhodes05 5 days ago

Firefox on android gets stuck in landscape mode after playing a video on YouTube

Firefox on android gets stuck in landscape mode after playing a video on YouTube. Usually this happens after exiting fullscreen but can also happen when switching to anot… (read more)

Firefox on android gets stuck in landscape mode after playing a video on YouTube. Usually this happens after exiting fullscreen but can also happen when switching to another app and back to firefox. Going in and out of fullscreen again usually fixes it, but you can't do that on shorts and it's very annoying. I tried to use a fix posted 7 years ago of going to about:config (which I had to go to separate settings and enable to even get there) and toggling media.videocontrols.lock-video-orientation, but that setting doesn't appear to exist anymore. Is there anything I can do to fix this?

Asked by laje7910 2 days ago

Any kind of video playback is taking so much time and even if it is playing the video playback is not smooth at all.

Any kind of video playback is taking so much time and even if it is playing the video playback is not smooth at all. I have disabled all the extensions, deleted the cooki… (read more)

Any kind of video playback is taking so much time and even if it is playing the video playback is not smooth at all. I have disabled all the extensions, deleted the cookies, using the latest version still things are working the same.

Asked by nitya.13rathod 3 days ago

Last reply by nitya.13rathod 2 days ago

Tabs icon behaviour

Hello, Maybe it's just me but i feel like i have to spam return on firefox android last update to see the tabs icon. Its kinda annoying for me. I hope its not an intended… (read more)

Hello, Maybe it's just me but i feel like i have to spam return on firefox android last update to see the tabs icon. Its kinda annoying for me. I hope its not an intended behaviour. I count 3 press to see the tabs icon after clicking on the research bar. Anyway have a good day. Thanks in advance and happy new year! Quentin

Asked by q.harp 3 days ago

Har files

I'm trying to follow these steps but I'm having trouble. In Firefox open "More Tools" -> "Web Developer Tools" Switch to Network panel Choose "Persist Logs" Go to th… (read more)

I'm trying to follow these steps but I'm having trouble.

In Firefox open "More Tools" -> "Web Developer Tools" Switch to Network panel Choose "Persist Logs"

Go to the desired web page and perform the requests In the same place as step 3, choose "Save All As HAR" Save the file

Asked by Timothy Harrison 4 days ago

Last reply by TyDraniu 4 days ago

not responding to touch

Links won't respond to touch , scrolling up and down is fine , all other touch functions are fine , just links and tabs etc won't respond Any help ? Wasn't like t… (read more)

Links won't respond to touch , scrolling up and down is fine , all other touch functions are fine , just links and tabs etc won't respond

Any help ? Wasn't like this before

Asked by Jay LeVzi 6 days ago

Last reply by Kiki 4 days ago

Firefox unresponsive when unplugging from Android Auto

When watching a YouTube video on Firefox while plugged into Android Auto and then unplugging the USB cable, Firefox becomes unresponsive. The video first pauses and if I … (read more)

When watching a YouTube video on Firefox while plugged into Android Auto and then unplugging the USB cable, Firefox becomes unresponsive. The video first pauses and if I try to play I get a spinning wheel. If I open a new tab and try to go to a website, I just get a gray screen. If I open recent apps and close Firefox and reopen, the issue persists. I cannot access any websites. If I open settings and select Quit Firefox, I'm stuck at Clearing Browsing Data... The only way to fix this is to open my phone settings and go to the Firefox app and clear cache.

To me this is a bug that needs to be fixed in the Firefox app.

Asked by Alex Knop 4 days ago

Automatic Translation Doesn't Work

Hello, My automatic translation don't work. Firefox never offers to translate neither translate automatically. Additionally, when I manually ask to translate, I always n… (read more)

Hello,

My automatic translation don't work. Firefox never offers to translate neither translate automatically. Additionally, when I manually ask to translate, I always need to select the drop down menu and select the language, it does not use my app language neither saves the last one. I use Firefox on my Windows laptop and it works normally, but on this Android phone it doesn't. May I ask your support, please?

Thank you.

Best regards, André M. Pereira

Asked by eng.andremaia 4 days ago

Mobile Links in email to open for Amazon issue

On Android, Samsung Galaxy S22, Links do not work when authenticating with Amazon for when you need to verify authenticity for a phone call. IT says OOPS page not found w… (read more)

On Android, Samsung Galaxy S22, Links do not work when authenticating with Amazon for when you need to verify authenticity for a phone call. IT says OOPS page not found when it transfers the link from mobile Outlook email client to Firefox. However if I set browser to Chrome default, it has no issue.

Asked by Drakah 5 days ago