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MSN SITE NOW WORKING AT ALL

Hi. No matter what I do, Firefox will not work with MSN. I have spent days following all sorts of on line advice. Links to news stories will not open at all. I have reset… (read more)

Hi. No matter what I do, Firefox will not work with MSN. I have spent days following all sorts of on line advice. Links to news stories will not open at all. I have reset router, reinstalled firefox and done loads of other actions. Other browsers work fine. Any advice before I ditch FF? Thanks

Asked by DK2025 2 months ago

Last reply by Denys 2 months ago

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Microphone doesn't work in FireFox on android 5

Firefox cann't use microphone in my android 5.1 device. But a camera work perfectly (after confirm allow in a pop-up with asking "if you want to share your device’s camer… (read more)

Firefox cann't use microphone in my android 5.1 device. But a camera work perfectly (after confirm allow in a pop-up with asking "if you want to share your device’s camera and microphone with that site.") FireFox detect microfone as "default input device" but it doesn"t work. In a special sites that can test a work of the microphone, drop down list of the detected device (in the Firefox) contains only one item "default input device" and microphone doesn't work. In other browsers (Chrome), вesides this "default input device" that drop down also contains other items and microphone work perfectly I need to use microphone in Firefox for web version of a messenger that doesn't support in ohter browsers and apk on this android device

Asked by name fam 7 months ago

Last reply by Kiki 7 months ago

amazon purchases

Why doesn't Firefox on android allow purchases of videos and books with amazon. I have to access my account through Chrome or the ms browser. This is really rubbish an… (read more)

Why doesn't Firefox on android allow purchases of videos and books with amazon. I have to access my account through Chrome or the ms browser. This is really rubbish and is getting me close to leaving you entirely because it is such a handicap.

Asked by home17 4 months ago

Last reply by home17 4 months ago

Latest versions of FF partially loading some webpages

Im experiencing browsing issues visiting pages with dynamic content in the latest versions of Firefox. Im seeing similar behavior in Firefox desktop and the Firefox Andro… (read more)

Im experiencing browsing issues visiting pages with dynamic content in the latest versions of Firefox. Im seeing similar behavior in Firefox desktop and the Firefox Android app. Both apps are running the latest version.

Here is an example page: https://www.vox.com/21523212/crossword-puzzles-free-daily-printable

When I go to this site, I see the text content, but the list of puzzles that comprises the main page of the page is just blank. Same behavior on desktop and mobile. (See first screenshot)

If I use Chrome (desktop or mobile) or Safari (desktop), the page shows up normally with a list of puzzles. (second screenshot from Chrome desktop).

This is happening across a few sites I visit. Most seem to have some kind of dynamic content loading (like the list of puzzles on this page). This seemed to start this past weekend and I first thought it might be related to the AWS issues, but it's not resolved and it seems specific to FF.

Thanks.

Asked by bob.wray.cic 3 months ago

Last reply by Denys 2 months ago

constant cloud flare test

Since last week, virtually anywhere i go using Firefox Android I get the attached cloud flare test for that site. I use a VPN but turning it off doesn't fix it. I have cl… (read more)

Since last week, virtually anywhere i go using Firefox Android I get the attached cloud flare test for that site. I use a VPN but turning it off doesn't fix it. I have cleared the cache, reinstalled the browser, and the problem persists. Curiously, if I log out and use Firefox without logging in, it stops. Chrome, Brave and Edge don't do this. Thanks, Mike

Asked by mikedeissler 3 months ago

Last reply by Kiki 2 months ago

  • Archived

No Shutter Button for Image Search

Firefox for Android on Pixel 8: When trying to use the Google image search in the browser or the search widget, there is no shutter button or any other camera controls—se… (read more)

Firefox for Android on Pixel 8: When trying to use the Google image search in the browser or the search widget, there is no shutter button or any other camera controls—see attached screenshot. I have uninstalled/reinstalled FF multiple times and have rebooted the phone. This feature works fine in Chrome and the Google widget.

Asked by jeff281 1 year ago

Last reply by jeff281 1 year ago

  • Archived

YouTube comments on Android app in mobile site doesn't show

I have updated to the latest Firefox version for the Android app, using Samsung Galaxy S20. When viewing YouTube in mobile view (desktop view works though) through the br… (read more)

I have updated to the latest Firefox version for the Android app, using Samsung Galaxy S20. When viewing YouTube in mobile view (desktop view works though) through the browser, the comment section seem to be invisible and not showing. I have tried fresh reinstalling, and toggled all the settings, but I can't seem to get it to work on Firefox. Other browsers like chrome works just fine. Is this a bug?

Asked by Snuggles Fab 12 months ago

Last reply by Snuggles Fab 7 months ago

  • Solved
  • Archived

Playing video on bilibili can't use hardware decoder

I just need how to make use of the hardware decoder on bilibili.com when I watching videos by Firefox android I have tried to solve this problem by using AI,but I have f… (read more)

I just need how to make use of the hardware decoder on bilibili.com when I watching videos by Firefox android

I have tried to solve this problem by using AI,but I have followed the steps given by Deepseek, I have made sure my device are support HEVC and AVC hardware decoding (Snapdragon 870), I also tried to switch my UA to Safari 18, MacOS X, it couldn't help either,but I do the same steps on Edge Canary it works. It bothered me a lot,every time I switched the quality options to 8k,the video playback becomes very According to edge://gpu, I'm very sure 8k video hardware decoding is available on my device. Thank you weather you can or cannot solve my problem.

(Sorry about my poor English, I'm still studying it in school)

Asked by withoutnames773 11 months ago

Answered by withoutnames773 11 months ago

Problem with scrolling and images on Firefox Android - https://anime-bit.ru/

Hello everyone! I have a slight issue with the website https://anime-bit.ru/ in Firefox on Android. When scrolling down the page, it doesn't load further, and images don'… (read more)

Hello everyone! I have a slight issue with the website https://anime-bit.ru/ in Firefox on Android. When scrolling down the page, it doesn't load further, and images don't appear. It works fine in Firefox on desktop and in Chrome on Android. I'm not sure whether the problem is with the website or the browser.

I’m attaching a video demonstration of the issue. Would appreciate your confirmation or any suggestions!

Asked by Kamalus 2 months ago

Last reply by Kamalus 2 months ago

  • Archived

CSS @media not rendering in Firefox/Android

When I view my Wordpress website on Firefox/Android, the CSS @media changes are not rendered. The change is simply moving the text from the top of the screen (where it is… (read more)

When I view my Wordpress website on Firefox/Android, the CSS @media changes are not rendered. The change is simply moving the text from the top of the screen (where it is on the desktop Firefox) to the bottom of the screen (in the phone app). - Delete data when exit is checked in the Firefox phone app. - I also go into the Firefox phone app browser settings and clear the data manually. - I go into Settings > Apps on my phone to the Firefox app and clear the cache there as well. Yet, when I launch Firefox again and view the website, no changes occur. I have done this several times and still the changes do not occur. What is wrong here? Why doesn't Firefox/Android make the changes?

Asked by David M. 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved
  • Archived

I can't log into Walmart

khindall said To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, an… (read more)

khindall said

To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and I can't even find what software I am running, although my last system update was 7/1, and I autoupdate Firefox. I cannot log into Walmart on this thing. I put in my e-mail, but instead of asking for my password, it takes me to Walmart's home page. This happens repeatedly. I feel strongly about not using corporate apps, so I don't want to install Walmart's. I am using AdGuard AdBlocker and Privacy Badger

khindall said

To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and I can't even find what software I am running, although my last system update was 7/1, and I autoupdate Firefox. I cannot log into Walmart on this thing. I put in my e-mail, but instead of asking for my password, it takes me to Walmart's home page. This happens repeatedly. I feel strongly about not using corporate apps, so I don't want to install Walmart's. I am using AdGuard AdBlocker and Privacy Badger, but I turned them off for Walmart. Does this sound familiar to anyone? Thank you.
but I turned them off for Walmart. 

Does this sound familiar to anyone?

Thank you.

Asked by khindall 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Archived

Firefox mobile does not display mandatory form fields in Grist

Firefox mobile does not display mandatory form fields in Grist. If you try the link below, on desktop it will work and show you if you didn't answer a mandatory fields. … (read more)

Firefox mobile does not display mandatory form fields in Grist.

If you try the link below, on desktop it will work and show you if you didn't answer a mandatory fields. But on mobile it will not but other web browser on mobile will work. I tried Brave, Opera and Vivaldi, no problem.

https://grist.numerique.gouv.fr/o/docs/forms/eZJ91bZjCGVsw376rv1Fi2/78

Can someone find a solution?

Thanks!

Asked by payan_guillaume 11 months ago

Last reply by payan_guillaume 11 months ago

I tried to login to my secure.gov website, and got a message back that I had to use another browser like Apple Safari,or Microsoft,or Chrome. Why is that.

bold textHow come Firefox was rejected by when I tried to access my IRS account at secure.gov. The rejection was accompanied by a msg that said Firefox is not secure, u… (read more)

bold textHow come Firefox was rejected by when I tried to access my IRS account at secure.gov. The rejection was accompanied by a msg that said Firefox is not secure, use Apple, Safari, or MS Windows, or Chrome to complete my request."

Asked by RCMula 3 months ago

Last reply by RCMula 3 months ago

YouTube always opening in Desktop mode on Firefox Android

Hello Team, On Firefox for Android, YouTube always opens in desktop mode. Whenever I try to access 'm.youtube.com', Firefox automatically appends 'app=desktop' to the UR… (read more)

Hello Team,

On Firefox for Android, YouTube always opens in desktop mode. Whenever I try to access 'm.youtube.com', Firefox automatically appends 'app=desktop' to the URL, also cat ope 'about:cofig'

I have already disabled the "Request desktop site" option, but the issue still persists. I also tried clearing cookies and cache, but that did not help. This is very frustrating.

Please let me know how I can fix this issue.

Thank you.

Asked by MrNams 4 months ago

Last reply by MrNams 4 months ago

MSN.com Website Not Working

Msn.com News website is not working anymore! When I click on a particular news section, it sends me to another unrelated news section, which sends me to another unrelated… (read more)

Msn.com News website is not working anymore! When I click on a particular news section, it sends me to another unrelated news section, which sends me to another unrelated news page, never opening the correct page anymore.

I know it's a peoblem with Firefox, because the MSN.com website works perfectly in Chrome, connecting me to the correct corresponding news page.

Asked by s_a11 3 months ago

Last reply by s_a11 3 months ago

youtube.com

For the past two weeks, I haven’t been able to access youtube.com on Firefox. Every other browser loads it without any issues. I’ve already tried switching devices, reins… (read more)

For the past two weeks, I haven’t been able to access youtube.com on Firefox. Every other browser loads it without any issues. I’ve already tried switching devices, reinstalling Firefox, changing networks and locations—but nothing fixes it. The YouTube app works fine, and this problem only occurs when opening youtube.com in Firefox.

On desktop Firefox, I get:

Secure Connection Failed An error occurred during a connection to youtube.com. PR_END_OF_FILE_ERROR

On mobile Firefox, I get:

Cannot Complete Request Additional information about this problem or error is currently unavailable.

I would appreciate any help resolving this issue.

Asked by kevin.volanka 1 month ago

Last reply by kevin.volanka 1 month ago

website disappears while entering text into text box

I updated to version 142.0 on 26 August 2025 on my tablet running Android 10. When I went to my favorite website and tried to enter text into a text box in a discussion f… (read more)

I updated to version 142.0 on 26 August 2025 on my tablet running Android 10. When I went to my favorite website and tried to enter text into a text box in a discussion forum the screen went dead white behind my keyboard and brlow the URL bar. I couldn't see what I was typing nor anything of the website (which has a black background).

This is repeating on discussion forums but not in private messaging. As soon as I make my keyboard (Gboard, latest release) disappear the website comes back.

Definitely related to the update, as five minutes before I downloaded it everything was working perfectly. I cannot get a screenshot because as soon as I try, Gboard disappears and the website screen returns.

Any ideas?

(Also, is there a way to tell Mozilla directly rather than crowdsourcing a tech problem they created?)

Asked by alienplayer 4 months ago

Last reply by alienplayer 4 months ago

  • Archived

I'm unable to load one specific website only on my phone

I can't access reddit.com on Firefox for Android. I have no problems accessing it on Firefox for PC or Mac. It was loading fine this mornig, but for the past couple hours… (read more)

I can't access reddit.com on Firefox for Android. I have no problems accessing it on Firefox for PC or Mac. It was loading fine this mornig, but for the past couple hours, I've been getting "address not found." I have cleared my cache and all browsing data. I tried force stopping and restarting the app. I've tried restarting my phone. Nothing fixes the issue. Anyone know what the problem might be?

Asked by Rebekah Cook 6 months ago

Last reply by karim.sonbol279 6 months ago

Strecho

Na niektorých stránkach sa mi nezobrazí foto. V Google Chrome sa zobrazia. Napríklad stránka : https://koktejl.azet.sk/fotogaleria/YbxYRMz/zamilovany-expartner-petry… (read more)

Na niektorých stránkach sa mi nezobrazí foto. V Google Chrome sa zobrazia. Napríklad stránka : https://koktejl.azet.sk/fotogaleria/YbxYRMz/zamilovany-expartner-petry-vlhovej-kyselica-prekvapil-prva-foto-s-novou-laskou/1/

Asked by Peter 1 month ago

Last reply by TyDraniu 1 month ago