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Firefox misleading prompts lead me to assume I'm submitting a request to actual support

Fire fox has misleading prompts I had went on the support site and I purposefully did NOT press "to post my question to a community forum" it has myinfo in the freaking p… (read more)

Fire fox has misleading prompts I had went on the support site and I purposefully did NOT press "to post my question to a community forum" it has myinfo in the freaking post as i thought i was contacting support please be more clear as when you put the big purple square that says post to community if i wanted to then i would have proceeded to click the big purple box, but since I clicked get help I did not assume I would be posting to a forum, I'm glad I put the email that's already been around the world at least. Maaaaan,...thats sooo dirt! Misleading prompts sick! So can any one tell me how do I actually get in contact with actual technical supports or maybe how to contact moderators to have my information removed. I had tried to alert them to how I accidentally accessed a website with a virus to make internet safer. Now my email is posted but at least everyone knows exactly where not to go if they don't want a virus. Exclude me but it's slightly frusting so please BE AWARE THAT ALL PROMTS I'VE PRESSED☆ TO AVOID ☆ POSTING PUBLICLY ☆HAS STILL☆ POSTED MY ISSUE PUBLICLY.I' ALSO A bit frustrated because I don't see any options anywhere to access a moderator so just saying if y'all don't want your query public...oh well, it will be!Ughz gotta research how to edit now time I didn't want to waste with a warning or alert and more computer skills school I guess it serves me. TO BE CLEAR MY ISSUE IS CAN Y'ALL PLEASE MAKE THE PROMPTS MORE CLEAR AND CONCISE EXACT AND ABSOLUTELY CLEAR THATS IT'S POSTED FORUM

Asked by sweetsnough 1 week ago

Last reply by James 1 week ago

Delete history

In delete history settings I would assume that the deletion of history option is there to avoid anyone picking up the phone (including a repairer) and seeing where one ha… (read more)

In delete history settings I would assume that the deletion of history option is there to avoid anyone picking up the phone (including a repairer) and seeing where one has been. I'm surprised that there isn't an option to close all tabs within say 10 minutes and 1 minute. Could this option be ae please.

Asked by richardceee 1 week ago

Last reply by Seburo 1 week ago

Firefox Screen Flashes Black on Chromebook

I have an HP Chromebook that is up to date. Recently Firefox flashes black for a second then comes back. It does this continously while I type or scroll on websites makin… (read more)

I have an HP Chromebook that is up to date. Recently Firefox flashes black for a second then comes back. It does this continously while I type or scroll on websites making it very difficult to use.

I have searched and found that on Chromebooks, Firefox does not have a Safe or Troubleshoot mode. Firefox does not do this on my Android tablet (Samsung) or Android phone (S21+) just on the Chromebook. It started maybe 2 weeks ago (today is 09/05/21).

The troubleshooting issues I've seen with flashing black screens apply to Windows, etc, and not to Chromebooks or Android in general. I don't want to use Chrome, do use Duck Duck Go browser for a lot of things but for regular websites I frequent I use Firefox. It's flashed about 60 times while I've written this.

Any suggestions?

Asked by Dave Hogate 3 months ago

Last reply by 638744 3 weeks ago

opening links in background on android

Hi, So in the "old" Firefox on android there was a possibility to have links opened in the background. This was removed with the overhaul update and I have been missing i… (read more)

Hi,

So in the "old" Firefox on android there was a possibility to have links opened in the background. This was removed with the overhaul update and I have been missing it ever since.

Right now I'm using pocket to have the links opened in the background but pocket outright sucks, it never shows the whole proper article and reddit pages are not shown properly either, it even makes those pages unreadable and its not showing the comments.

So to this point I am about to ditch pocket again. But I want to know if Firefox will bring back the background opening or did it purposely removed it so people would use pocket more?

If Firefox is sadly not bringing it back, I do believe Firefox is no longer my go to option and sadly forced to look for a browser that still have the background option.

Please let me know if Firefox will bring this feature back in the near future or not.

Asked by BrowniePoint 3 months ago

Last reply by Seburo 1 month ago

move android from Ff nightly to beta?

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android. I can't stand not being able to bookmark easily and *especially* miss adding b… (read more)

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android.

I can't stand not being able to bookmark easily and *especially* miss adding bookmarks to my home page(s) and the endless update is interruptive. My phone is very slow as it is. 

Thanks. I am afraid to migrate Firefox "backwards" from Nightly to beta or just ordinary. I lost all my bookmarks a year ago by uninstalling Instagram which somehow wiped out Firefox as well.

Many thanks.

Asked by filterfeeder 1 month ago

Last reply by Seburo 1 month ago

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me fell safe, how do I restore my Firefox?

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me feel safe online, how do I restore my Firefox? All my add ons are g… (read more)

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me feel safe online, how do I restore my Firefox? All my add ons are gone, all my settings are mucked up, I'm not even able to manually set everything up the way I like it because this new Firefox doesn't offer any kind of protection options. How dare Firefox developers or whoever just take away my Firefox that I use everyday for years and I set up everyone's computer that I know and their friends and families come to me to set up their computers with the Firefox browser that I had with all of my settings and customizations because it works so good for me and everyone I have introduced it to. I of,. Was the safest , user friendly way to browse online with only one place to put my trust in regarding my everything personal and important automatically hassle free. Now look at this mess! Please please please help me restore my Firefox to the way it was prior to August 27,2021 updates or changes.

Asked by uneed1maybeigot14u 1 month ago

Last reply by Seburo 1 month ago

Huge latency loading anything through google

When I search Google from the address / search bar in Firefox Android, the progress bar goes to about 30% and stops for a long time before loading the page. Worse, every… (read more)

When I search Google from the address / search bar in Firefox Android, the progress bar goes to about 30% and stops for a long time before loading the page.

Worse, every page I click in the search results behaves the same way.

Same behavior just opening www.google.com.

Other sites load fine, just anything that starts with a Google URL is severely hobbled.

Same on mobile and Wi-Fi. Desktop PC on same Wi-Fi network is not affected.

Asked by Tom Guyette 2 months ago

Last reply by Seburo 2 months ago

FIREFOC WEBRTC

Firefox for mobile Android is no longer secure browser,because we can't disable webrtc.so even when we are using VPN Firefox is not secure.This facilities are available o… (read more)

Firefox for mobile Android is no longer secure browser,because we can't disable webrtc.so even when we are using VPN Firefox is not secure.This facilities are available on previous versions by about:config.Now this facility is not working.Kindly make firefox a secure browser again.

Asked by sqwea131 2 months ago

Last reply by Seburo 2 months ago

Scam Reporting and Prevention on Android/iOS

Hi everyone, I searched far and long but couldn't anywhere find anything about how to actually report scam/phishing/fraudulent pages of any kind to Mozilla to enable the… (read more)

Hi everyone, I searched far and long but couldn't anywhere find anything about how to actually report scam/phishing/fraudulent pages of any kind to Mozilla to enable their automated blocking or at least a warning in a safe-browsing manner. I thought where is any kind of a report a page-button which I could use to report threats so others don't fall for it. Isn't there such a feature to enable secure browsing? Something preferably working in an interdisciplinary cross-browser like fashion, including chromium based ones, safari, opera and whatever else is available too. A warning system, where community-shared fraud warnings become a red fullscreen warning shown, when anyone tries to navigate a suspicious page with bad reputation.

I already reported a scam e-commerce store recently to the European Union anti-fraud page (https://ec.europa.eu/anti-fraud/contacts/fraud-reporting-form_en), but I don't know how to warn other users about it, or how to get all common browsers to show warnings on pages which have been reported as unsafe by others and are likely dangerous and should be avoided.

Often older people fall for online scams, especially those not natively grown up with the internet, how do we protect them?

This issue of a missing reporting function applies to all mobile platforms Firefox is available for, not just Android, unless I've been missing a well-hidden functionality...

Asked by K. Michael 2 months ago

Last reply by Seburo 2 months ago