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Website server not found on mobile but loads fine on desktop

Hello, I have looked through the support articles and tried disabling all my add-ons but am still having issues. I hope someone here can help me figure out and fix whatev… (read more)

Hello,

I have looked through the support articles and tried disabling all my add-ons but am still having issues. I hope someone here can help me figure out and fix whatever is going wrong.

I am attempting to access https://www.altimatel.com/ on my Samsung Galaxy S10e running Android 12 and Firefox for Android version 107.2.0 (Build #2015918523) but when I try (either by typing it in manually or by going through a Google search result link) I get an error stating "Address not found" and "The browser could not find the host server for the provided address". I am able to load all other websites on my phone just fine, and it doesn't matter which part of the Altima Telecom website I attempt to access (their support page or their internet plans page for example), I always receive the same error. I have attempted to access the non-secure version of the page (by removing the "s" and using only "http" instead of "https" at the beginning), and I have also tried requesting the desktop version of the site (using the toggle in hamburger menu) but still encounter the error.

I am able to access the site using Google Chrome on my phone (version 108.0.5359.79) and also on my desktop using Firefox version 107.0.1 (64-bit) without any issues. As mentioned above, I have tried disabling all of my installed add-ons in Firefox for Android already, so I'm pretty sure it's not an add-on issue, and I have most of the same add-ons installed on my desktop Firefox as well (excepting only HTTPS Everywhere which I only have on my phone for some reason). I am very much at a loss as to what is happening or how to fix it.

I've attached a screenshot of the add-ons for my desktop Firefox, and on my phone I have all the same ones as are enabled in the image (plus HTTPS Everywhere) but no others. As I mentioned above, I'm pretty sure it's not an add-on issue, but I wanted to provide as much information and detail as possible, just in case.

Thanks in advance! Any help or insight would be greatly appreciated.

Asked by dberofe 1 day ago

Web Browsing issue on andriod

My webiste https://justshayari.com/punjabi-shayari-for-friends/ is not responsive on mozilla android version. It is pretty much fast on web version. Please can anyone fro… (read more)

My webiste https://justshayari.com/punjabi-shayari-for-friends/ is not responsive on mozilla android version. It is pretty much fast on web version. Please can anyone from the support have some suggestions. Thanks in advance

Asked by justshayari22 6 days ago

Last reply by Paul 5 days ago

  • Solved

Weird text overlap on google image search in Firefox

Hi! There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to … (read more)

Hi!

There has been this weird text overlap whenever I use google image search in Firefox Android, I've tried: - Restarting the app - Reinstalling the app - Updating to the latest version (107.2.0)

But still the issue persists.

This only occurs on google image search in Firefox. This doesn't happen in Chrome and not on other search engines inside Firefox.

Any idea what might happen and how to fix this?

Asked by mazmureljonasv 1 week ago

Answered by Paul 1 week ago

  • Solved

Google search page is missing items

Hi, google.co.uk search page appears differently in Firefox when compared to other browsers. Specifically there is a menu option missing. For me this is a significant inc… (read more)

Hi, google.co.uk search page appears differently in Firefox when compared to other browsers. Specifically there is a menu option missing. For me this is a significant inconvenience so I'm hopeful you can tell me what I'm doing wrong. I have attached two images to highlight what I'm asking about, I've circled in red the menu items that don't display (for me) in Firefox.

Many thanks... Mark

Asked by MB 1 week ago

Answered by MB 1 week ago

Links added to home screen stopped working

I have used links to websites added to home screen. These shortcuts recently stopped working. If I use bookmark on Firefox Android it opens. If I copy url to Chrome and c… (read more)

I have used links to websites added to home screen. These shortcuts recently stopped working. If I use bookmark on Firefox Android it opens. If I copy url to Chrome and create a shortcut link on home screen it works. Is there a Firefox setting that changed? I've used these shortcuts without problem on this phone until past week or so.

I'm on Android 11 updated to Oct 2022. Xiaomi Poco X4 Pro 5G. Firefox 107.1.0 with "add shortcuts to home screen" enabled.

Thank you for guidance.

Asked by mkevin 1 week ago

Vanguard site auto scrolls back to top

https://www.vanguard.ca/en/advisor/products/products-group/etfs/VEQT If I scroll down this site. If my scroll isn't straight down. It will auto scroll to the top of the p… (read more)

https://www.vanguard.ca/en/advisor/products/products-group/etfs/VEQT

If I scroll down this site. If my scroll isn't straight down. It will auto scroll to the top of the page


This makes it very difficult to read page.

Asked by Wren 2 weeks ago

Last reply by Wren 2 weeks ago