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Firefox for iOS not allowing to add (+) new password

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and passw… (read more)

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Asked by ryancrane99 2 weeks ago

  • Archived

I cannot get access to my email. I is gmail.com and I deleted Google and while I got Google to reopen my acc. I cant get them to give me access to my gmail

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works. … (read more)

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works.

Asked by Larry 1 year ago

Last reply by Tomatoshadow2 1 year ago

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Verification email sent to an old disabled account…

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t c… (read more)

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Asked by nicolaking136 1 year ago

Last reply by Tomatoshadow2 1 year ago

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Random tabs are showing up that are not mine ???

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre. Out of c… (read more)

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre.

Out of caution, I closed the foreign tabs and changed my Firefox and Apple passwords. Then I resynced Firefox. Everything was fine for 3 days afterward.

Today, June 20th 2022, I opened Firefox on my ipad and 4 tabs *that are not mine* loaded, in addition to my open tabs. **I know these tabs aren't mine because they are about things that I have never heard of or searched for in my life and/or random places that aren't even in my state.

My significant other is as baffled as I am. My tech friends have never heard of this happening. Can anyone here figure out what's going on?

Asked by destinyb11 1 year ago

Last reply by destinyb11 1 year ago

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Unable to receive tabs from a particular device

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’ I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable … (read more)

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’

I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable to share tabs from my Samsung Tablet to my iPhone.

(My Samsung tablet says ‘Tab Sent’ but I don’t receive any notification or tabs through sync)

Asked by Estella 1 year ago

Last reply by Paul 1 year ago

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Pocket recommendation is not showing even when it’s enabled

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the po… (read more)

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the pocket recommendations on the homepage. I tried enabling it on my iOS device (iPhone 13 pro) but it’s not showing even when it’s turned on!! I reinstalled the app several times and enabled it to see if that fixes the issue but it’s still not resolved. Kindly help me with this because one of the main reasons why I’m using firefox is because of the pocket recommendations!!

Cheers!

Asked by Kavi Vijay 1 year ago

Last reply by Paul 1 year ago

  • Archived

Only Small Portion of Logins Sync

Only a small portion of logins are synced across the desktop and iOS device. It appears only the logins that have been recently updated manually are synced. All other log… (read more)

Only a small portion of logins are synced across the desktop and iOS device. It appears only the logins that have been recently updated manually are synced. All other logins that were auto-imported are not synced from the desktop to the phone.

Asked by albertyliang 1 year ago

Last reply by albertyliang 1 year ago

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Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (read more)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 1 year ago

Last reply by Paul 1 year ago

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Firefox for iOS reinstall and sync

I had to reinstall Firefox for iOS on my iPad because of a major glitch. In the process, it deleted all my bookmarks. The bookmarks are still present on my iPhone, and I … (read more)

I had to reinstall Firefox for iOS on my iPad because of a major glitch. In the process, it deleted all my bookmarks. The bookmarks are still present on my iPhone, and I want to sync them all back to my iPad. To do so, I need to sign in with my iPhone. However, my concern is that the iPad will sync to the iPhone and erase all those bookmarks because it is the newer download. How do I make sure the sync goes from my iPhone to my iPad and not the other way around?

Asked by tlpresnell 1 year ago

Last reply by Paul 1 year ago

  • Archived

Chrome Bookmark Transfer

I recently switched to Firefox from Chrome. I have been using Chrome for years and have lots of bookmarks and passwords and such that I want to transfer over. The thing i… (read more)

I recently switched to Firefox from Chrome. I have been using Chrome for years and have lots of bookmarks and passwords and such that I want to transfer over. The thing is, I do not typically use a desktop; I use my iOS mobile devices. Is there a way to transfer my bookmarks in the app? Or am I required to use a desktop to complete this?

Asked by Girlofthefandom 1 year ago

Last reply by Paul 1 year ago

  • Archived

Send to device not opening from WIndows to iOS

I use FF for Windows, Linux, and iOS. I recently reinstalled Firefox on everything and removed and re-added those devices to sync. I use *Send Tab to Device* a _lot_ an… (read more)

I use FF for Windows, Linux, and iOS. I recently reinstalled Firefox on everything and removed and re-added those devices to sync. I use *Send Tab to Device* a _lot_ and I thought refreshing like this would help things run smoothly, but now tabs are never received on my iOS devices. I can send tabs from iOS to Windows and Linux no problem, but I can't receive them. Is anyone else having this problem?

Window 10 - Firefox 102.0.1 iOS15.5 - Firefox Daylight 102 11640

Asked by Bromium_Ion 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to send tabs to Firefox on iOS

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but… (read more)

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but tabs still do not arrive at FF on any of my synced iOS devices. However, I can see all the open tabs on the other devices.

This used to work, although it has been inconsistent and I've found in the past that I've had to log out and back in on my devices to get it working again. This isn't working this time, though. Any help is appreciated.

Asked by Mike 1 year ago

Last reply by Paul 1 year ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox home page now on my iPad is different to my Firefox homepage on my Acer Laptop. Why?

Today I installed The Firefox app on my iPad. I want the Firefox home page on my iPad to be the same as the Firefox home page on my Acer laptop. Why when I signed in to F… (read more)

Today I installed The Firefox app on my iPad. I want the Firefox home page on my iPad to be the same as the Firefox home page on my Acer laptop. Why when I signed in to Firefox on my iPad, the home page for Firefox is not synchronised to be the same as that on my laptop? Why does Firefox make thing so difficult? I’m not a computer technical expert.

Asked by phil.moschella 1 year ago

Last reply by Paul 1 year ago