Firefox for iOS Support Forum

Why does Firefox for iOS never stay logged into websites I have not logged out of? Even when I check that I want the browser to stay logged in or remember my username on sites? This only happens on iOS and not on a desktop.

I was having trouble with duplicate accounts and the passwords got intertwined so I “signed out” of the accounts and now everything disappeared! When I click on “password” from the 3 stacked bars, bottom right corner of my iPhone, nothing happens. I can’t add any or delete. Is there a way to get them back?

Hello,

I cannot get on a website that I use daily and it is a safe website, but for some reason it says the below:

Warning: Potential Security Risk Ahead for www.radtorque.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

I go to Advance -> Accept Risk & Continue, and then it just loops be back around. I can use it on all my other apple devices, as well as the Chrome & Safari browswers, but cannot seem to get it to work on Firefox. What can we do to allow me access to the site? www.radtorque.com

Let me know!

Andrew Johnson [removed email and phone# from public support forum]

In previous iterations of Firefox the results of a search, were displayed in a way that I was happy about. With the new version, even though I use Google to Search the search results are displayed "under" Microsoft Bing

How to I revert, of get results displayed under, say Google, as I dont like Bing??

I am not able to sign in to Firefox IOS. The login always fails to load - see attached screen capture.

• I am using the latest Firefox version on my iPhone 12 Mini.
• IOS version is 16.6.1. This has happened regardless of the IOS version.

Please let me know what additional information you need to help with troubleshooting.

Coming from the Android version there are a few things that are wonky with shortcuts and tabs on the iOS version.

1. For various tabs, the Previous Page function doesn't work correctly. It either loses its memory of what should have been the previous page (even if the previous page was the starting page). It either does nothing, or it loads some page that was not actually the previous page.

2. The web-icons on the shortcut page are momentarily offset/shifted over by one so that the last web-icon is now in the first position and the rest are shifted over. This appearance corrects itself after a moment or two. Also, the appearance of the web-icons is sometimes small and modern looking, then it reverts to larger more clunky looking ones.

3. When I'm in the start-up view (which is my shortcuts), it invokes the keyboard as if my default action is to begin typing an address into the URL field. I must dismiss the keyboard before I can tap shortcuts that are blocked by the keyboard. It would be better if I could tap the URL to invoke the keyboard when I want it.

The newest update seems to have removed the address bar. It’s been replaced with a lock icon and a button for reader view. Doesn’t seem to be a way to search anything without using a search engine as a homepage or opening a new tab.

I am using Firefox (117.3 (34056)) on an iPhone 14 and just upgraded to iOS 17. Both before and after my system update, Firefox keeps automatically logging me out of websites even when I tell the website to remember me or to stay logged in. I haven't used Firefox on mobile for a while but this is quite annoying for some websites that I frequent.

Dear, I’m trying to switch from Safari to Firefox on iOS but I’m having the following issues:

1- Dark mode is always on and changes every pages color. I have to manually switch it off and, if I close the app, it switches back on automatically. I would love to make it always off (currently I’m using dark theme but I tried to use light theme to check if it keeps dark mode off even after closing the app however it doesn’t… leads to my second issue);

2- I selected light theme and it was working until I close the app. When I reopen it goes back to dark theme (and dark mode too). I chose the option manually switch however it goes automatically anyways.

3- I use Google as my main search engine and I always login to my account however, after I close the app, it logoff automatically and I have to login back again.

I'm trying to determine if this is something happening in the browser itself or some terrible function of certain websites, but several times recently while using Firefox, webpages regularly refresh themselves. Is this supposed to be happening, and how do I make it stop? I'm on iOS Firefox 117.3 (34056).

i recently switched browsers, and my Google account keeps signing out of the Firefox app. i’ve had the same issue on my computer but i fixed it, i just can’t seem to find out how to store cookies on the app

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

I have been using Firefox for years with no problem but over the past 2 weeks it has been driving me absolutely crazy. I made absolutely no changes to the settings but every day it is logging me out of LinkedIn, Gmail, etc etc...sites that I use all the time. Totally annoying. Was this the result of some update? And more importantly, how can I fix it? Thanks!

I'm using Firefox to access academic papers and online books. Because most of this content requires a subscription, I usually visit these web pages through my University library site. However, its not letting me open the destination file. e.g. I can open https://www.tandfonline.com/doi/abs/10.1080/21670811.2018.1533788?journalCode=rdij20 but not the full article. To open the full article I need to be logged in through my institution's library.

I have changed my proxy settings to 'no proxy' - can you please suggest what else I can do?

It normally works fine on other computers.

Thanks, Claire

When clicking on the bookmarks icon, my ipad takes me to a screen where one of the tabs is Bookmarks, and Edit at the bottom right. However, my bookmarks are not there and they are not in menu toolbars or unsorted either. Where are they on my ipad?

I recently changed my password on a gmail account, and tried to change my password in settings on my iphone. When in the settings for email, I was not able to directly enter the new password in the "re-enter password" field, but instead I got the message that the "settings" wants to use google.com to sign in. Apparently the only option is to "continue" and when I do so, it says Google can't sign me in because my browser (firefox) does not support JavaScript or has it turned off. How do I turn on JavaScript or otherwise circumvent this problem? I have not found another way to get my password updated on my iphone. I tried changing my default browser to Safari to see if I could get it to work but that did not help. i have used firefox for years on my iphone with no gmail problems.

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved password but it never goes and retrieves it. It leaves the login and password fields blank. I’m using Firefox 116.2 (33536) and iPadOS 16.6.

It has also stopped working on my iPhone.