Firefox for iOS Support Forum

I just found out out I got like a couple of hundred inactive tabs on my Firefox app on my iPhone. I just got a new phone and now I’m worried that when I transfer from my old iPhone to my new one, the inactive tabs won’t be transferred along?

Hi, I’m not tech savvy but wanted to know if I need to delete cache and cookies from my default Firefox focus browser and if so, how do I ado it? Also, is there a way to make my email address pop up so I don’t have to type it out every time?

Hello,

Following the creation of this ticket, please find below my issues :

- Why does Firefox can go into blank “black” or purple screen for no reason apart from working into multiple windows (and not tabs from Firefox) (cf. Screenshot enclosed)

- Why is it not possible to download audio files ? It goes into playing mode only (cf. Screenshot enclosed)

- Why do I have multiple sessions opened at the same time like for Web browsing or syncing devices, and some of them incorrectly identified or easily removable without interruption of services (in particular I notice Safari instead of Firefox Private in strict mode ? Or same device named differently like Firefox iPad or Firefox iOS 122, iPad ? Also some where not present yesterday but when looking again today it is said connected 5 days ago). In case of my device being hijacked or in parallel used in the background, can you provide diagnostic support to validate this situation ? (cf. Screenshots enclosed)

Also I can notice that on some particular secure website (cf. Example in screenshot enclosed) lateral or horizontal scrolling is not correctly working with important time lagging with mice. “Without touch screen which seems to respond better, I would have throw away my machine”.

Waiting for your reply.

Hello! I’m trying out the whole AI search engine thingy with You.com but i wanna use firefox rather than the IOS app that they provide. I’ve already set You as the default search engine and that all works when I’m searching from within Firefox. But when using the IOS Spotlight search thingy, e.g the search thing that IOS app then pressing the firefox icon with my search, it simply searches with google instead of You.com.

Is there a fix for this?

I keep Firefox open in the background on my iPad. Every time I go to it, a new tab opens up,that jumps to my Goodreads app. This drives me crazy. Can anyone suggest how I can get it to stop doing that?

Safari on an iPhone has the ability add a bookmark to the iphone home screen which makes organizing and getting to the desired bookmark easy. I would like to use Firefox instead of Safari but it doesn't appear that Firefox on iOS on an iphone has the ability to add a bookmark to the iPhone home screen. Is that correct? Or am I not doing something correctly.

Like the title says, just looking for an option in settings to delete all data on close for the IOS version. If there is not an option, what is the possibility of getting one in a future release? Thanks for any helpful responses.

How is it possible that such a glaring design error still exists after so many have asked for so long?

And to those commenting completely incorrect and unhelpful steps that lead to menus that don’t exist in the settings, WHY?

I’m bout to go back to safari. I love everything Firefox stands for but this is such a glaring oversight I can’t help but wonder what else is being missed.

I don't know if this is a system wide iOS issue or something specific to Firefox, but I'm not able to disable link preview when long pressing a link. I was able to disable it in Safari which also disabled it in iMessage, but link previews are still showing up in Firefox and Firefox Focus. It's very surprising for a browser focused on privacy and security. I should not have to make a connection to another server in order to see the URL behind a link. Automatically downloading from an unknown URL opens my device up to zero day exploits and privacy violations. Does anyone know how to disable this completely or submit a bug report to Firefox?

/edit: moved thread from (desktop) Firefox to Firefox for iOS section.

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved password but it never goes and retrieves it. It leaves the login and password fields blank. I’m using Firefox 116.2 (33536) and iPadOS 16.6.

It has also stopped working on my iPhone.

When using Firefox on an iPhone 13 mini it keeps locking up stuck on a web page and nothing will clear it unless I reboot the iPhone the all ok it’s so bad now I can’t use Firefox as my default browser

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPad however a message is shown that Firefox seems to have crashed and I'm asked whether I want to restore tabs. Choosing either 'yes' or 'no' results in starting up Firefox and crashing again with the same message/question as a result.

I have removed and reinstalled Firefox on my iPad. It did start up and I was able to sign in with my account. However, when I wanted to use Firefox again, crashing on start up was there again.

I have included a crash report from my iPhone.

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks