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  • Archived

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by Ed-T 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

Can't sync with iPhone. Can't wait much longer

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and f… (read more)

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Asked by loicdoud 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

How do I sync (or export) my IOS passwords to Firefox for IOS

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone. Many th… (read more)

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Asked by Marco 6 months ago

Answered by Infinity__ 6 months ago

  • Solved

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 4 weeks ago

Answered by MrRedwood 4 weeks ago

  • Archived

Sync and Save NOT THERE on iOS device

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which … (read more)

I've tried all your "Help" and "Support". No success. There is no Sync and Save on my iOS, so I cannot sync with my desktop Firefox. I would like to send a tab (which also does not work) from my iOS to my desktop in Firefox with no success. Could you please have instructions that pertain to your actual version of Firefox on iOS? Mine is up to date. I still need help. I have already synced manually, but that doesn't solve the issue.

Asked by laurie12 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost all open tabs on iOS

I’m devastated. Please tell me how to recover all the tabs I lost. I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with … (read more)

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

Asked by speakdontspeak 1 year ago

Last reply by Ralo 1 year ago

  • Archived

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (read more)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 1 year ago

Last reply by kacnje 1 year ago

  • Archived

Synch iphone from iMac

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "… (read more)

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "ready to scan".

If I scan with the scanner in the Firefox top corner I get told I must pair from within the App - where I thought I was.

I tried Manual Sync as per https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios but again screen didn't look like that (see what I was supposed to see attached) - account name not at top - I was signed in - and no sync circle.

Baffled and frustrated.

Used to work beautifully.

Anne

Asked by Chookcit 2 years ago

Last reply by Damon 1 year ago

  • Archived

Transferring tabs

I’m trying to transfer my iPhone Firefox tabs (All 100+ of them) to my Mac laptop Firefox. I have already signed in before and I would really like some other way to trans… (read more)

I’m trying to transfer my iPhone Firefox tabs (All 100+ of them) to my Mac laptop Firefox. I have already signed in before and I would really like some other way to transfer tabs than to tediously click every tab from the Firefox account drop down menu. The Firefox help page for setting up sync don’t help since I still need to click every one of those tabs from the drop down menu. If there is something I’m missing about the process can someone please explain it to me, and it would be greatly appreciated if someone to help me find a way to transfer my tabs all at once.

Asked by surfergirlscl 1 year ago

Last reply by surfergirlscl 1 year ago

Firefox sign in on iOS 12.5.7

Hello, After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is ther… (read more)

Hello,

After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is there possibly a way to log in somehow?

Asked by hdfkjfhdskj 3 months ago

Last reply by hdfkjfhdskj 3 months ago

  • Archived

Firefox on iphone crashed - how to recover open tabs

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an emp… (read more)

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Asked by rsuesse 1 year ago

Last reply by Paul 1 year ago

  • Archived

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (read more)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by BB 6 months ago

Last reply by Paul 5 months ago

  • Archived

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 10 months ago

Last reply by Kiki 9 months ago

  • Archived

Passwords content empty unusable new ipad

Hello, Setting up a new iPad and signing into Mozilla fire fox, I found myself though I see on my phone I have more than one Mozilla account. On the iPad there are sever… (read more)

Hello, Setting up a new iPad and signing into Mozilla fire fox, I found myself though I see on my phone I have more than one Mozilla account. On the iPad there are several with no username and no password. This is the case for Amazon? as well. For example, Amazon, UK Amazon, Germany, Amazon it’s only Amazon? france, Amazon?, USA, etc.. each time I have to write in my email and look up my password on another device, and then ask the iPad to remember the password and the password is NEVER remembered. Sorry, I don’t know why all caps. I am hoping a synch will clear things up, but do I sing from my phone or do I sync from an old computer? If I do have several Mozilla accounts, probably because I encountered password trouble and created a new ID, there could be a great amount of Helter skelter. If I sync more than one of these to the new device, will they all remain on the device or will they be faithful to the account that I am signed in on?

How do I tell which account I am using in Mozilla fire fox

Is there a trick to get Mozilla firefox to merge with the one on my phone for example, where things seem to be pretty straightforward.

I apologize because I’m not asking a clear question. Has anybody run into a problem of having their fire fox password system absolutely non-functional, and in addition to that on an Apple device, that the iCloud Keychain doesn’t want to remember the password, either, nor do the websites want to “remember me”.

If I know more, I’ll come back for help. Thank you, thank you all very much.

MD

Asked by M 1 year ago

Last reply by jjaannee666u 1 year ago

  • Archived

firefox likewise on iphone

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords w… (read more)

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

Asked by rbentrup 1 year ago

Last reply by Paul 1 year ago