Showing questions tagged: Show all questions
  • Solved
  • Archived

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (read more)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 6 months ago

Answered by MrRedwood 6 months ago

  • Solved
  • Archived

How do I sync (or export) my IOS passwords to Firefox for IOS

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone. Many th… (read more)

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Asked by Marco 11 months ago

Answered by Infinity__ 11 months ago

  • Archived

Import data from other browsers on ipad pro

Hi, there is no import data button on general settings on ipad pro menu. How can i import passwords, bookmarks and history from brave/opera/duckduckgo/chrome/edge on ipad… (read more)

Hi, there is no import data button on general settings on ipad pro menu. How can i import passwords, bookmarks and history from brave/opera/duckduckgo/chrome/edge on ipad pro to firefox? How can i download history, passwords and bookmarks files for backing up firefox on ipad pro Thanks a lot

Asked by sgulabooks 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by Ed-T 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Sync and save

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from … (read more)

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

Asked by fritch_2000 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (read more)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 2 years ago

Last reply by kacnje 1 year ago

  • Solved
  • Archived

Selecting synched tabs crashes for me in Firefox for iPad

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync… (read more)

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

Asked by marcusmuench+firefox 1 year ago

Answered by marcusmuench+firefox 1 year ago

  • Archived

Firefox sign in on iOS 12.5.7

Hello, After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is ther… (read more)

Hello,

After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is there possibly a way to log in somehow?

Asked by hdfkjfhdskj 9 months ago

Last reply by hdfkjfhdskj 9 months ago

  • Archived

I rebooted my iOS on Macbook and all my bookmarks are gone. They never came back when I signed in. They were still on my phone. I tried Sync. Now all my bookmarks off my phone are gone!

The subject says it all. Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my … (read more)

The subject says it all.

Catastrophic Macbook failure where I had to reboot the entire system. Luckily my phone still was signed into my Firefox account so I thought my bookmarks were safe. When I redownloaded and signed into Firefox from my Macbook I had no Bookmarks, no backup file, clicked sync, nothing happened. I still had all my bookmarks on my iPhone Firefox there and tried sync there.

Instead of syncing all my existing bookmarks or giving me a warning I was going to sync my Macbook(missing all bookmarks) to my iPhone(still had all bookmarks) it sync'd to now the iphone having no bookmarks, account passwords or cookies.

I have read through all the articles, I have tried to contact any support. Please help.

Thanks, Garrrett

Asked by gcadou 6 months ago

Last reply by NoahSUMO 6 months ago

  • Archived

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (read more)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Getting bookmarks from iOS 17 to desktop?

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC? When I sign into my desktop Firefox it has nothin… (read more)

Windows corrupted my user profile so I lost everything... how do I get my bookmarks from Firefox iOS to my desktop PC?

When I sign into my desktop Firefox it has nothing - I am worried if I sync my iOS firefox it will delete all my bookmarks?

Asked by BB 11 months ago

Last reply by Paul 11 months ago

  • Archived

Transferring tabs

I’m trying to transfer my iPhone Firefox tabs (All 100+ of them) to my Mac laptop Firefox. I have already signed in before and I would really like some other way to trans… (read more)

I’m trying to transfer my iPhone Firefox tabs (All 100+ of them) to my Mac laptop Firefox. I have already signed in before and I would really like some other way to transfer tabs than to tediously click every tab from the Firefox account drop down menu. The Firefox help page for setting up sync don’t help since I still need to click every one of those tabs from the drop down menu. If there is something I’m missing about the process can someone please explain it to me, and it would be greatly appreciated if someone to help me find a way to transfer my tabs all at once.

Asked by surfergirlscl 1 year ago

Last reply by surfergirlscl 1 year ago

  • Archived

iOS share menu “send to device” shows “you don’t have any other devices connected to this account available to sync”

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to. If I use the share menu to open… (read more)

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

Asked by Greg 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

syncing with IOS

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in… (read more)

no matter what i do firefox mobile says sync is "offline" i did what the troubleshoot page said to do, i deleted and redownloaded the app, i logged out and logged back in three times on both desktop and IOS and nothing is working please help im tired of doing the same thing over and over again for an hour straight with nothing changing

Asked by Silverhearttheswift2668 9 months ago

Last reply by Silverhearttheswift2668 9 months ago