Showing questions tagged: Show all questions

Firefox no longer trusted app Amazon for iOS

For several days I have been trying to open Amazon links from gmail to Firefox, on my iPhone, only to be warned that this was an untrusted account. But this does not happ… (read more)

For several days I have been trying to open Amazon links from gmail to Firefox, on my iPhone, only to be warned that this was an untrusted account. But this does not happen on Safari. Amazon and Apple disclaim responsibility. Has there been anything changed in Firefox for iOS? And my iPads seem immune, so the issue seems isolated. Is there a way I can reverse this.

Asked by Ian Slater 2 months ago

Last reply by jonzn4SUSE 2 months ago

Sync and save

When I try to sync and save from a firebox tab I get an error message that says it didn’t work and asks to reload. I try to reload and it doesn’t reload but keeps giving… (read more)

When I try to sync and save from a firebox tab I get an error message that says it didn’t work and asks to reload. I try to reload and it doesn’t reload but keeps giving me the same error. I am trying to sync to my iPhone 15. Please help and thank you

Asked by Peggy Janusz 1 month ago

Getting error typeError:dialog.find is not a function

I have user name and password in moe.gov.om. In my desktop and laptop it is working fine. But in ipad. Am getting error. You can see it in picture. Please he… (read more)

I have user name and password in moe.gov.om. In my desktop and laptop it is working fine. But in ipad. Am getting error. You can see it in picture. Please help me

Asked by asma8alshabibi 1 month ago

Set as default browser on iOS Will not Open hyperlinks

I am an iPhone user. I want to use this is my main default browser which I have set up in settings. Whenever I click on a hyperlink it will Open Firefox but then will n… (read more)

I am an iPhone user. I want to use this is my main default browser which I have set up in settings. Whenever I click on a hyperlink it will Open Firefox but then will not load I end up having to copy and paste. Is this some setting that I have missed? Or is this just Apple trying to get me to use safari?

Asked by Jeremy Rhoades 1 week ago

I can’t upload photos/videos anymore.

Forgive me if I selected the wrong question category, I don’t know which one describes my problem best. As my subject suggests, I am unable to upload photos to sites any… (read more)

Forgive me if I selected the wrong question category, I don’t know which one describes my problem best.

As my subject suggests, I am unable to upload photos to sites anymore and have to switch to a different browser if I need to do so.

This seems to happen with all sites. On TikTok.com I can upload cover photos, and occasionally videos (but most of the time not), if that’s of any importance.

This is really annoying since Firefox is my main browser and I absolutely adore it, so suddenly not being able to upload photos makes it so that I have to switch to a different browser that has various other problems.

Asked by Summer Loves You Forever 1 month ago

Blank screen on new home page on iPadOS

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things … (read more)

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things

Asked by UltraViolet 2 months ago

Last reply by Tomatoshadow2 2 months ago

  • Archived

[iOS]After restarting the app, the tabs that previously opened aren't loaded, displaying default new tab screen

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again Expected result - The tabs that previously opened is kept and possible to a… (read more)

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

Asked by bleepblopp 1 year ago

Last reply by Paul 1 year ago

  • Archived

A number of my tabs will not load at all, and when I tap on them enough to try to load other options, the entire app crashes

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being… (read more)

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

Asked by dschlessinger 1 year ago

Last reply by Paul 1 year ago

  • Archived

Drop Down Menus Don't Work on Firefox iOS

To whom this may concern, For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down … (read more)

To whom this may concern,

For the past 2-3 weeks none of the drop down menus I've tried to use have worked. Whenever I try to use one or select something on a drop down menu in mobile, the menu does not register my selection and remains on its default setting/option.

I know it has to be an issue with Firefox iOS specifically because when I opened the page on safari (mobile) the drop down menu worked fine; same with google chrome (ios) and the desktop version of firefox (on mac).

I tried to fix it be clearing my private data and the website data from firefox ios, but it didn't do anything.

I don't know what else to do and it's driving me crazy.

Please help!

PS If it's relevent, my firefox ios is up to date and currently running Firefox 116.3, though the issue was also present in 116.2 and whichever version(s) of firefox was running at the beginning of August 2023.

Asked by Cjaxoj36 1 year ago

Last reply by Cjaxoj36 1 year ago

  • Archived

Universal bar queries are lost in void when network is down

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the univ… (read more)

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the universal bar is lost (forcing the user to type again, which can be very frustrating for a long URL)

How to reproduce: - open firefox iOS - switch your phone to airplane mode and deactivate wifi - open a new tab and try accessing any webpage (eg mozilla.org, or type something to be searched) - observe how the content of the bar is instantly lost and a blank page is displayed.

What should be expected: - the universal bar should still contain whatever was typed (or the URL of the search engine) - the body of page should display the usual "The internet connection appears to be offline" message.

PS: this apparently only happens in newly created tabs, not with existing ones.

Asked by a.v 1 year ago

Last reply by a.v 1 year ago

  • Archived

Bug: "The URL can't be shown - WebKitErrorDomain" using "Home" icon; Ffox IOS / Bug Correction New Error?

Image with error attached below. FFox 107.0 (21907) When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The UR… (read more)

Image with error attached below. FFox 107.0 (21907)

When I press the "Home" button/icon in FFox for IOS to go to the startup page I am getting an error message "The URL can't be shown / WebKitErrorDomain".

I believe this is an evolution of the error I reported here: https://support.mozilla.org/en-US/questions/1397009 However, it looks like there's been a FFox update in the last day (If I recall the version number correctly from the last one) and the error has changed.

Reliably reproducing this: - Start FFOX - press a startup page icon to access a site OR enter a URL directly in the address line. Look at one or more pages. - press FFOX "Home" button/icon to get back to FFOX startup screen - error occurs - The URL line when the error occurs is ".enx%20la%20l".

Info: I reported a very similar error here: https://support.mozilla.org/en-US/questions/1397009 about a week ago. A few days ago it cured itself. Then today it started again but with a slightly different URL and a completely different error message. However, the oddball URL tells me the two are closely related.

Recap: - I've been using FFOX for years without issue on this phone. - Everything else including accessing web sites seems to be working normally. - There have been no related configuration changes on my part since the last error but it does look like FFox has updated. I don't know how to see the version number in the previous post so I'm not sure. - There have been no IOS updates on the phone in the last couple months (auto update is off)

The TLD/url (.enx) does not appear to be a valid TLD. It's either something FFox is using internally or perhaps IOS is supplying it (seems unlikely but possible). I do have the usual array of sites on my startup page as icons. None of the sites iconed on the startup page has been changed recently.

If I close the (al)l tabs and/or instead start a new one, I get the startup screen as expected. So there are apparently no network access issues. This is 100% reliable with no delays.

This definitely looks like a BUG to me or an internal issue. Is there a better way to report a bug?

Asked by MozzieBob 1 year ago

Last reply by MozzieBob 1 year ago