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Wrong account

When I entered my login information, I entered someone else’s account. There’s no logout option so I can’t log out and get into my account. 1. Is my information compromis… (read more)

When I entered my login information, I entered someone else’s account. There’s no logout option so I can’t log out and get into my account. 1. Is my information compromised? 2. How do I remedy? Thank you for your help

Asked by sashmon 2 months ago

Endless sign-in loop

I can’t sign in via email to access tabs on my browser on my computer because the signing system puts me into an endless loop, of confirmation emails 2FA authorization co… (read more)

I can’t sign in via email to access tabs on my browser on my computer because the signing system puts me into an endless loop, of confirmation emails 2FA authorization codes and takes me back to square one every time. No error messages.

i’m using the latest software for everything, and a brand new iPhone.

Asked by Xenu 1 month ago

Connect

I just installed on laptop and all seems well. I’m trying to download on IOS. I’m getting the run around of incorrect password I keep changing. I removed Firefox and… (read more)

I just installed on laptop and all seems well. I’m trying to download on IOS. I’m getting the run around of incorrect password I keep changing. I removed Firefox and reinstalled and same issue. I have 2 emails and 2 phones I’m trying to install on.

Asked by Kathy Helmly 2 months ago

Generated email and password for account log—in

While on Firefox, I generated a Mozilla log-in for an account this week. Today I went to the log-in and…….well nothing from Firefox. I love the idea of protecting my ema… (read more)

While on Firefox, I generated a Mozilla log-in for an account this week. Today I went to the log-in and…….well nothing from Firefox.

I love the idea of protecting my email address, but what good is it if I can’t access the account because the generated email and password don’t show up. I must be missing a step.

Asked by SJ Hopkins 1 month ago

I have a connected device that isn’t mine, can you stunned [redacted](that’s for your websites administational [redacted]) tell me why it won’t disconnect at five [redacted] o clock in the morning?

You think since it’s a security breach you’d almost be able to disconnect, but no! You genius’s put a “sign out” button where a kill switch is needed. Now find out who … (read more)

You think since it’s a security breach you’d almost be able to disconnect, but no! You genius’s put a “sign out” button where a kill switch is needed. Now find out who the [redacted] is in my account and audit the settings for temperance!.

Asked by jbp2wg8try 2 weeks ago

Last reply by Paul 1 week ago

Confirmation code

There is no place to copy confirmation code I changed secondary elail, switched second to orimary. Trying to merge two accounts but mozilla does not recognize the separat… (read more)

There is no place to copy confirmation code I changed secondary elail, switched second to orimary. Trying to merge two accounts but mozilla does not recognize the separate accounts as being two, the email addresses having something like aliases. How can I ever recuperate my passwords etc?

Two separate problems.

Confirmation code Two accounts with slightly different email adresses that are the same address

Help?

MD

Asked by M 3 months ago

Last reply by Khalid 3 months ago

Account disconnected

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (… (read more)

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (or if) I can account/reconnect my account. Help, please.

Asked by ekjacob 2 months ago

how do I change my phone number so I can login? I have been asking this question since 2018 and no one has answered

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your … (read more)

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your 2-party verification because 5 years ago I had a different phone number and your 2-party verification is sending a code to my old number. I have been asking for 5 years how I change my phone number so I can get the code and 5 years ago some man suggested I be a 'bit more patient' so how many more years do you expect me to wait for a reply?

Asked by Juliet 2 months ago

sign in

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, … (read more)

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, I know its the right one.

Asked by lucindamacy 3 months ago

Last reply by Khalid 3 months ago

Password Sync

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on deskt… (read more)

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on desktop. I cannot for the life of me figure out why this would be an issue. I have disconnected syncs, signed out and back in, completely uninstalled the app.

Asked by FowlZone 2 months ago

  • Archived

I cannot sign in without reset

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset? … (read more)

When I try to sign into Firefox I don’t have the password. To get a new one, Mozilla wants to reset Firefox and trash my data. Is there a way to sign in without a reset?

Thanks.

Asked by WestofYouLB 1 year ago

Last reply by Paul 1 year ago