Inability to enter a certain website

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered wit… (read more)

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered with a milkey film and won't load. Any suggestions??

Asked by PERRY MCCULLOUGH 1 week ago

Last reply by Paul 1 week ago

Private Tabs (Not Opening On IOS since new 2 days ago vers 127.0)

Your new update has possibly screwed my private tavs opening data because private tabs no longer open when I use the firefox IOS website for my Iphone and it is quite ann… (read more)

Your new update has possibly screwed my private tavs opening data because private tabs no longer open when I use the firefox IOS website for my Iphone and it is quite annoying since I had a lot of private tabs open before this incident occurred Can I please get a response on how to fix this annoying problem by the firefox team and when an update will occur to fix it this from this 127.0 New Update of yours please fix the private tabs from closing on my IOS Iphone device it is quite annoying when I fully exit the app or give me an idea how to fix it.

Asked by Shin Kusane 19 hours ago

Open Link In New Tab does not change to that tab, in iOS on iPad

On my Desktop, Firefox has an option, something like "When opening a link in a new tab, switch to that tab". I always turn it on immediately, by default it's off for some… (read more)

On my Desktop, Firefox has an option, something like "When opening a link in a new tab, switch to that tab". I always turn it on immediately, by default it's off for some weird reason, to me it seems intuitive that you want to see this link now, just without losing the page you were on. On iOS, on my iPad, this option is missing and functions as if it's off, it never switches focus. And under certain conditions, like watching videos, the current tab is shoved all the way to the right in the tab bar, meaning that I first have to scroll the tab bar before I can manually change to the new tab. This is all counter-intuitive to how it SHOULD work. It's strange that this very useful option is present in the Windows version but not the iOS version. Or if it IS there, I haven't been able to find it despite trying everything.

Asked by niceguy1_ 1 week ago

  • Solved

Clearing history sometimes rearranges my open tabs on the iPad

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example, Old tabs: 1 2… (read more)

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example,

Old tabs: 1 2 3 4 (active tab is 2) New tabs after clearing the history: 1 3 4 2 (active tab is now 3)

Is there a way to prevent this? I’d like to keep the original order of my tabs.

Regards.

Asked by mosis11 2 weeks ago

Answered by mosis11 1 week ago

Bad firefox sync instructions for iOS

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations. … (read more)

The instructions are wrong and convoluted. How can I scan a QR code if it is on the iOS device???????? Mozilla just doesn't know how to get around the iOS limitations.

I will no longer use firefox on my iPAD if I can't sync my bookmarks from my Android/Windows bookmarks.

Asked by etootill99 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Locked

How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (read more)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by etootill99 1 week ago

Last reply by James 1 week ago

Mozilla Firefox Ios 17.4.1

I’m trying to use Firefox on my iPhone and I’d like the default search engine to be Firefox. I don’t see why it wouldn’t be already or an option. Can this be done? Also,… (read more)

I’m trying to use Firefox on my iPhone and I’d like the default search engine to be Firefox. I don’t see why it wouldn’t be already or an option. Can this be done?

Also, my default search engine keeps switching and I don’t want it too. Like I said above I’d like it to be Firefox but I can’t seem to get it to be ? And it switches to google so I removed it.

I have it set to Brave right now but when I search for things in regards to a keyboard logger and as I’m quite sure I have one on my phone. It will start and just not go through as if something is limiting its functionality.

Also when I try and do security check I get an error unable to gather home information. It usually says not able to stop sharing access to camera, microphone, location even though I have them turned off.

Hoping someone on here can help me!

This also happens when I try and install a verification app to my accounts when I click to add it any other one that I don’t have will pop up. Then when I click to add on the App Store it reply’s I’m not connected to the internet when I am. How can I fix these issues and secure my device?

Asked by pjkennedy11 1 month ago

  • Solved

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 1 month ago

Answered by cmguy416 1 month ago

"Firefox Sync" not sufficient

On an iPhone, Firefox stores your browsing history within the app’s local storage, which is not directly accessible due to iOS’s security restrictions. However, you can… (read more)

On an iPhone, Firefox stores your browsing history within the app’s local storage, which is not directly accessible due to iOS’s security restrictions.

However, you can only export your ~FUTURE~ local mobile browsing history by using Firefox Sync.

Firefox Sync does not work retroactively for local mobile browsing history from past sessions due to the way the synchronization process is structured.

TL;DR: I want to export my local mobile browsing history as .txt or .csv -- When you enable Firefox Sync, it starts syncing the data from that point forward. However, my pre-existing local mobile browsing history cannot be exported as a file such as bookmarks can, and it cannot be saved to my desktop via Firefox Sync for the reasons above. Thus, it is literally only possible to scroll over it and open the sites one-by-one in order to pop them into the Sync-able history, which I do not want to do using iOS automation...

Please fix or advise. Thank you.

Asked by changbinjk 1 month ago

New window with every open!?!

Why does the app force me into a new tab every time I leave the app and come back!?! Even for a moment. It’s messed up two things I’ve been working on now. How do I set i… (read more)

Why does the app force me into a new tab every time I leave the app and come back!?! Even for a moment. It’s messed up two things I’ve been working on now. How do I set it to behave like a normal browser and open to the page I was on when I left..?

Thank you.

Asked by Jakerjaker1_9 1 month ago

ENHANCED PRIVACY PROTECTION

would like to raise my concern my curiosity regarding a recent issue I encountered. Specifically, I need to address how my IP details are being accessed, especially when … (read more)

would like to raise my concern my curiosity regarding a recent issue I encountered. Specifically, I need to address how my IP details are being accessed, especially when using enhanced protection measures. Additionally, I am concerned about the privacy aspects of private browsing and whether unauthorized individuals can gain access to my user details legally.

Asked by pvpmnnsw4m 1 month ago

external links are not opened in FF for IOS

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browse… (read more)

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browser). The last weeks I followed the article (https://support.mozilla.org/en-US/questions/1442950) which should be fixed with version 124. Meanwhile I updated to FF version 125.2 but the issue is not solved for me yet. When I click on an external link in AppleMail or other Apps, FF starts and shows the startscreen. Then the screens "flickers" one time but nothing else happens. Because not many users are reporting this issue I think that may be a configuration set on my IPhone is the cause of this and not a bug in FF. Has anyone an idea what can be the issue and how to solve it ?

I'm now very annoyed by this issue and if I don't find a solution soon, I'll install another browser.

Thank you in advance for your support Udo

Asked by 4rtvjj45j8 1 month ago

Last reply by Adrian 1 month ago

Keep getting red padlock despite it saying my connection is secure

Hi, I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this?… (read more)

Hi,

I keep getting the red padlock but when I tap on it it says my connection is secure and when I tap on that it shows that I’m connected to HTTPS. What’s causing this? Is my connection exposed? When i shutdown and reopen the app the red padlock goes away but I'm confused as it says 'connection is secure' either way.

Thanks, See photo

Asked by zzz199 1 month ago