Showing questions tagged: Show all questions
  • Locked
  • Archived

Firefox spontaneously reverts to non-private browser

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Trip… (read more)

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Triple checked this. Even uninstalled and reinstalled Firefox and reestablished proper settings.

I’ll be browsing in a private browser, will re-open Firefox and SOMETIMES, not always, I’ll be in a non-private browser.

What gives??

Asked by snorg007 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Scrolling bookmarks causes iOS app to crash

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app … (read more)

Attempted to scroll through a folder of bookmarks (Firefox for iOS on an older iPad Pro that’s been fully updated to iOS 16.1). About halfway through the scroll, the app shuts down. Upon restart, it restores tabs, but also apparently clears cache, forcing me to re-login to accounts.

Asked by carl.graziano 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox for iPhone keeps crashing

Hi Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11 Erik … (read more)

Hi

Whenever I start Firefox it crashes after 10 seconds or so. Already reinstalled the app. Very annoying! iOS version 16.1.1 Firefox version 106.2 iPhone 11

Erik

Asked by Erik 1 year ago

Answered by Erik 1 year ago

  • Locked
  • Archived

Secure Site not available. can't open sites. Don'tknow how to ocorrect this. I have written this to you at least 4 times and have no help yet.

Secure Site not available. Can't open sites. Don't know how to fix this. This is at least 4 times I have written this and still no help. Don't even know what to put wh… (read more)

Secure Site not available. Can't open sites. Don't know how to fix this. This is at least 4 times I have written this and still no help. Don't even know what to put which topic describes my question. I am not a computer person. HELP

Asked by ssalvatore 1 year ago

Last reply by Paul 1 year ago

  • Solved

Entering search string in the URL text field doesn't work

Hi community, Hopefully, someone can help me with this strange issue: I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engi… (read more)

Hi community,

Hopefully, someone can help me with this strange issue:

I've installed Firefox for iOS (iPhone) and would like to add DuckDuckGo as my default search engine but there seems to be an issue with the query string as shown on this support page.

When entering DDG to the list in Settings using the suggested query string "https://www.duckduckgo.com/search?q=%s", every search in the URL text field (in this case "vin") sends me to the DDG start page where my string is changed to "search" in the search field (see image) and below with a bunch of search engines. Then I have to enter my initial search string one more time.

Hopefully, this explanation makes sense.

What can I do? Any help is very much appreciated.

Kind regards,

Peter

Asked by Peter Hartig 4 months ago

Answered by Kiki 3 months ago

  • Solved
  • Archived

MacOS Firefox keeps creating a new shortcut in the dock when it is quit

G'day folks, Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new doc… (read more)

G'day folks,

Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new dock shortcut '(even though I already have a valid one from prior use there which works fine!)'.

Is this a bug/ issue that has been noticed/ logged by others as yet?

Thanks!

Asked by +neo+ 1 year ago

Answered by +neo+ 1 year ago

  • Locked
  • Archived

Amazon

duplicate of /questions/1420379 thread. After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video.… (read more)

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Asked by dornwilliston 10 months ago

Last reply by Medhasree Suram 10 months ago

  • Solved
  • Archived

Firefox for iPadOS tabs

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep do… (read more)

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

Asked by Dale 9 months ago

Answered by Paul 9 months ago

  • Solved
  • Archived

iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list … (read more)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Asked by Roadkillcafe 1 year ago

Answered by Roadkillcafe 1 year ago

  • Solved
  • Archived

When viewing Youtube on Firefox on iPhone, battery charge depletes rapidly

In either standard Firefox, when I watch Youtube videos, roughly 1% of battery charge is used per minute of viewing, i.e. if I watch 20 minutes of a video, my charge has … (read more)

In either standard Firefox, when I watch Youtube videos, roughly 1% of battery charge is used per minute of viewing, i.e. if I watch 20 minutes of a video, my charge has gone down 20%. Is there something I can do to fix this besides getting rid of Firefox?

Asked by vp 1 year ago

Answered by Paul 1 year ago

  • Solved

Open In App/Switch back to Firefox

Video of the issue If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i c… (read more)

Video of the issue

If i open a link to redirect to an app, let’s say wikipedia, it will redirect fine. When i switch back to Firefox, the mobile version of the link i clicked on will be loaded instead of just displaying search engine search results where i clicked the wikipedia link. (Admin note: edited to fix formatting issue)

Another thing that happens is if i click on the link, still being wikipedia, get redirected to the app, then close out firefox, the next time i open firefox, it will redirect me back to the wikipedia app.

This issue I have been having is not just related to Wikipedia, this is for any other link that may open a related app I have installed on my phone.

iOS 17.5 iPhone 14 Pro

Asked by cmguy416 1 month ago

Answered by cmguy416 1 month ago

  • Solved

Links that open in new tab show about:blank instead

Since the last update (123.4) I have this behavior in both iPadOS and iOS: when there's a link that opens in a new tab, most of the time the new tab will open an about:bl… (read more)

Since the last update (123.4) I have this behavior in both iPadOS and iOS: when there's a link that opens in a new tab, most of the time the new tab will open an about:blank page instead of the actual link.

I noticed this happens as I use the browser more: if I force close it and reopen it, the links will usually load OK for the first 1-4 sites, but after a period (or loading a "heavy" site la Facebook) I can reproduce the error 90% of the time.

Happens on iPad Air 3 and iPhone 13 mini.

Here's a screen recording of this behavior: https://share.icloud.com/photos/0289O_mRO-taFjm4tcOH3bAtQ

Asked by nirolf 3 months ago

Answered by pentagwmosu 2 months ago

  • Solved
  • Archived

Firefox crashes on Iphone (not due to IOS). I've tried everyting

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then qui… (read more)

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks

Asked by Isa 1 year ago

Answered by Isa 1 year ago

  • Solved

Clearing history sometimes rearranges my open tabs on the iPad

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example, Old tabs: 1 2… (read more)

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example,

Old tabs: 1 2 3 4 (active tab is 2) New tabs after clearing the history: 1 3 4 2 (active tab is now 3)

Is there a way to prevent this? I’d like to keep the original order of my tabs.

Regards.

Asked by mosis11 3 weeks ago

Answered by mosis11 2 weeks ago

  • Solved
  • Archived

App crashes as soon as I open url

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solu… (read more)

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Asked by Umber 1 year ago

Answered by Paul 1 year ago

  • Locked
  • Archived

Nord, cookies are not enabled on browser

Hi there. Nord threw me out, every time I click login it displays cookies are not enabled. I have tried tracking on and off. It makes no difference. I have reported t… (read more)

Hi there.

Nord threw me out, every time I click login it displays cookies are not enabled.

I have tried tracking on and off. It makes no difference. I have reported to Nord.

They’re asking me to install 2 cloudshare dns on my phone. I don’t want that. Is there anything I can do the fire fox end pls.


Kindest

Thanks.

Asked by collins.sharon 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Imported logins (passwords) won't be synced

I tried and did all solutions on the website like* Clicking disconnect next to all devices Clicking Done Closing Firefox Re-adding just the machine with the passw… (read more)

I tried and did all solutions on the website like* Clicking disconnect next to all devices

  • Clicking Done
  • Closing Firefox
  • Re-adding just the machine with the passwords

But didn’t work for me.

Asked by YUNEχ 1 year ago

Answered by YUNEχ 1 year ago