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Tabs Deleted

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing… (read more)

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing the tabs that I need. Is there any fix?

Asked by nabihaamir 2 months ago

Last reply by Infinity__ 2 months ago

Why can I no longer download Firefox to my cell phone without using apple App Store?

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all ov… (read more)

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Asked by mysterydot77 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Older versions of Firefox

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to … (read more)

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Asked by J C 3 months ago

Last reply by James 3 months ago

  • Archived

Lost Firefox icon on iPhone

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank y… (read more)

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank you!

Asked by Jan 9 months ago

Last reply by Paul 9 months ago

  • Archived

Downloading Firefox to a dual plug USB flash drive

Can I download FireFox on iPad and transfer all files to MacBook Pro via a dual plug flash drive? How do I download FireFox to a flash drive? Safari browser broken on lap… (read more)

Can I download FireFox on iPad and transfer all files to MacBook Pro via a dual plug flash drive? How do I download FireFox to a flash drive? Safari browser broken on laptop. Need new browser.

Asked by judith.a.maltz 1 year ago

Last reply by judith.a.maltz 1 year ago

Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Appl… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 5 months ago

Last reply by Tomatoshadow2 5 months ago

  • Archived

Finding an older version of Firefox for iOS 12

I have an iPad mini 2, and it only supports iOS 12.x. I cannot install a newer iOS version. I want to try Firefox to see if it resolves some browsing issues, but the ap… (read more)

I have an iPad mini 2, and it only supports iOS 12.x. I cannot install a newer iOS version. I want to try Firefox to see if it resolves some browsing issues, but the app store requires me to be on iOS 13. I am looking for an older build of Firefox I can install on my device. Where can I find the install files for a version that was supported on iOS 12, as not all of us have hundreds of dollars to upgrade our perfectly fine devices?

Asked by shatterstorm 1 year ago

Last reply by Infinity__ 1 year ago

  • Solved
  • Archived

Lost tabs on Firefox update

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This inc… (read more)

Hi, my Firefox on my iPhone was updated on the latest version (116.0), and upon opening it after the update, I realized all of my open tabs were completely gone! This includes the private browsing tabs, which typically persisted from opening to opening of Firefox. Every tab, both normal and private browsing, is now gone. How can I restore them? I've *never* had any issues with any prior Firefox iOS update before!

This is critical to me; thank you for your help in any way, whether that be it through my synced account (which also lost the open tabs, from what I can see) and/or anything else.

Asked by Jason 1 year ago

Answered by Paul 1 year ago

  • Archived

Update now all tabs gone - NO restore previous session option anywhere!

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are … (read more)

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

Asked by george198 1 year ago

Last reply by tjwgray 11 months ago

  • Archived

IOS Firefox app update - lost previous session

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the … (read more)

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Asked by Ace 1 year ago

Last reply by AzZA 1 year ago