Showing questions tagged: Show all questions
  • Archived

Deletion of all tabs

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridi… (read more)

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous.

Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

Asked by jeffusher3rd 1 year ago

Last reply by James 1 year ago

  • Archived

Lost my Firefox browser

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure th… (read more)

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure there is a way to get it back but O don't know how. Please help. I could install/save but I think I'd lose everything that was there.

Asked by Bobbi Miller 1 year ago

Last reply by Paul 1 year ago

  • Archived

iOS blank.page not blank

my homepage http://blank.page has been captured by GoFundMe and is no longer blank. It shows GoFundMe Donate request. I deleted and reinstalled FireFox. Lost my bookmarks… (read more)

my homepage http://blank.page has been captured by GoFundMe and is no longer blank. It shows GoFundMe Donate request. I deleted and reinstalled FireFox. Lost my bookmarks but kept the GoFundMe “blank page.” FireFox 108.1 (24234) iOS 15.6.1

Asked by support.requested 1 year ago

Last reply by Paul 1 year ago

  • Archived

Auto loading of new tabs on my iPad Pro Firefox version 108.1

How do I stop my iPad Pro from auto loading new tabs? I love Firefox normally but this is annoying enough to make me use another browser in the future if it cannot be rem… (read more)

How do I stop my iPad Pro from auto loading new tabs? I love Firefox normally but this is annoying enough to make me use another browser in the future if it cannot be remedied. I have tried to find in settings- tapping 5 x and the normal settings to stop this.

Asked by Pauly 1 year ago

Last reply by FarmerBob 1 year ago

  • Archived

Why is this happening? It was fine earlier.

Secure Connection Failed An error occurred during a connection to www.theboobgirls.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are tryin… (read more)

Secure Connection Failed

An error occurred during a connection to www.theboobgirls.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by centeringcorp 1 year ago

Last reply by centeringcorp 1 year ago

  • Archived

Recover inactive tabs

Hello all, As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefo… (read more)

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

Asked by armen.matoosian 2 years ago

Last reply by louish3 1 year ago

  • Archived

Lost all open tabs on iOS

I’m devastated. Please tell me how to recover all the tabs I lost. I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with … (read more)

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

Asked by speakdontspeak 1 year ago

Last reply by Ralo 1 year ago

  • Archived

Version 111 - some sites stopped loading

Hi, After latest update Firefox stopped loading some sites. Example: ynet.co.il (one of the most popular local sites in IL). After trying to load this site, the browser’… (read more)

Hi, After latest update Firefox stopped loading some sites. Example: ynet.co.il (one of the most popular local sites in IL). After trying to load this site, the browser’s tab breaks - “back” doesn’t work, and it doesn’t load other sites.

Thanks, T

Asked by tvcool 1 year ago

Last reply by tvcool 1 year ago

  • Archived

Night Mode on Pages (iOS) reverts to on for all webpages after tab is closed.

I did search for this a few times on here, only found 1 post where someone had a similar issue, but it was not solved. I have a 12 Pro Max running iOS 16.3.1 running Fir… (read more)

I did search for this a few times on here, only found 1 post where someone had a similar issue, but it was not solved.

I have a 12 Pro Max running iOS 16.3.1 running Firefox 111.1 (29556), and since well before that version (about a month now), I have had a persistant issue where "Night Mode" (that is, for webpages) is ALWAYS toggled on.

Dark mode (that is, my iPhone uses darker colors instead of white) is enabled on my phone, and settings do say to follow the Dark mode setting on my phone, but up until a month ago it would only do that for themeatic styling of the browser (tab bar, menus, etc) and not force night mode on every page. On pages that already use a dark styling, it is creating a horrible white inverted mess.

I can toggle night mode off, but as soon as the tab is closed, it will revert to rendering a page in night mode by default.

Is this just me? I have searched around forums and found I seem to be the only one with the issue. I've since switched to Chrome on my phone, but I love FF, it's my main driver on desktops. I'm not having this issue on my iPad Pro (also using iOS dark mode), which makes me think something with the phone settings is getting weird.

Thank you for your assistance.

Asked by N 1 year ago

Last reply by N 1 year ago

  • Archived

Searching and always asking for google sign or accept policy (need to enable cookies)

Hi, At Firefox iOS mobile app when I open and do a search, with google configure as main search, I’m always asked to login or accept the google policy. Why the browser … (read more)

Hi,

At Firefox iOS mobile app when I open and do a search, with google configure as main search, I’m always asked to login or accept the google policy.

Why the browser don’t save the information for next search’s? I don't have any option to enable or disable the cookies, I already have disable the tracking protection (at firefox settings) and still happen.

I have search for this topic: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-ios

But didn't find any solution.

Please let me know how to solve this issue, because with other browsers I don't have it, and I would like to still use Firefox.

thanks.

Asked by Pedro Pinto 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox "forgets" all open tabs

Hello community, I hope someone can help me. I really like using Firefox, also on my iPhone, and have several 100 tabs open on it. However, since the latest update, I ca… (read more)

Hello community, I hope someone can help me. I really like using Firefox, also on my iPhone, and have several 100 tabs open on it. However, since the latest update, I can no longer open (almost) any of my tabs, see screenshot. How can I fix this problem? Can I maybe somehow downgrade back to the 110 version of Firefox? Thanks for any help

Asked by sascha6991 1 year ago

Last reply by sascha6991 1 year ago

  • Archived

How do I view the page title?

That's it. I just want to see the entire page title. Seems like a normal kind of thing a person would want, and should be easy to do, yet I can't figure out how. … (read more)

That's it. I just want to see the entire page title. Seems like a normal kind of thing a person would want, and should be easy to do, yet I can't figure out how.

Asked by MountainManJoe 1 year ago

Last reply by MountainManJoe 1 year ago

  • Archived

IOS Firefox app update - lost previous session

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the … (read more)

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Asked by Ace 1 year ago

Last reply by AzZA 1 year ago

  • Archived

All phone history and tab history on phone gone! Tabs open in firefox on iphone plus all phone history gone after using tab pickup for just one tab.

I had many tabs open in firefox on my iphone, which were unique and not open in firefox on my laptop. Inhad kept them there for a while because theyvwere important. I ha… (read more)

I had many tabs open in firefox on my iphone, which were unique and not open in firefox on my laptop. Inhad kept them there for a while because theyvwere important. I happened to tap on 'pick up tab' from my laptop in order to work on something from my phone for the forst time. This looks like a new feature that I didnt notice before. It opened that tab but immediately closed all of those tabs I had kept opened. It also deleted and overwrote all of my iphone history, so that everything exactly matches my laptop. If I go in my iphone's firefox history it does not show those old tabs under recently closed tabs! I can't find those anywhere. Help! Had I known it would do this I would have made sure to save the tabs and history somehow! How can I get my iphone tabs and history back?? Thank you

Asked by joannehhsieh 1 year ago

Last reply by AzZA 1 year ago

  • Archived

Universal bar queries are lost in void when network is down

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the univ… (read more)

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the universal bar is lost (forcing the user to type again, which can be very frustrating for a long URL)

How to reproduce: - open firefox iOS - switch your phone to airplane mode and deactivate wifi - open a new tab and try accessing any webpage (eg mozilla.org, or type something to be searched) - observe how the content of the bar is instantly lost and a blank page is displayed.

What should be expected: - the universal bar should still contain whatever was typed (or the URL of the search engine) - the body of page should display the usual "The internet connection appears to be offline" message.

PS: this apparently only happens in newly created tabs, not with existing ones.

Asked by a.v 1 year ago

Last reply by a.v 1 year ago

  • Archived

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the plus sign back. why do you make simple features SO DIFFICULT

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the… (read more)

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the plus sign back. why do you make simple features SO DIFFICULT

Asked by mkgstar 1 year ago

Last reply by Paul 1 year ago

  • Archived

Mobile iOS Firefox

Hello It’s with a heavy heart that I write this, but it’s regarding something you should know. When I first started working on a computer full time I choose Firefox as m… (read more)

Hello

It’s with a heavy heart that I write this, but it’s regarding something you should know. When I first started working on a computer full time I choose Firefox as my browser. The reason being that I thought working on a computer shouldn’t be just entry work. I thought it should be somewhat fun as well.

Now I think my first version of Firefox was around ver. 15. With that one I could change the whole look of the browser to make it more fun, it offered many very useful add ons, and it was a very fast and reliable browser. Because of this when I had to choose an email client I chose Thunderbird, because it had many of the same fun options.

So I worked on a computer for 10 years and I think by that time Firefox was somewhere North of ver. 60. I think due to all of the improvements in speed and security I couldn’t dress it up like the earlier models, but you could change the banner at the top which was neat, and almost all of the add ons had been constantly updated my the developers so I never had to delete a single one. Plus things were continually being added to the browser itself, so all in all I was never dissatisfied with it and recommended it to anyone looking for a browser to use on their computer.

Unfortunately I no longer work or have a computer and I am forced to do everything on an iPad. Naturally my first choice for a browser was Firefox. Of course I can’t do the fun things with this mobile browser, which I accepted because it did pretty much everything else just as it should. Until it started going downhill. Now, your mobile browser is, in a word, awful. Here are just a few of the problems it now has:

1. Web pages. When I first started using it a web page would be there until I closed it. No matter how many pages were open. Now, even if I have only two or three pages open, I close Firefox down and launch it again, the tabs are there showing what pages were open, but no URLs, and thus no pages. Everything is blank. 2. Speed. Our wi-fi has speeds ranging from 100Mpbs to 300Mpbs for downloads. But lately, some of those very same pages, well, let’s just say I could go and get a cup of coffee and they’d still be loading. 3. Logins. This is the worst issue. I must have logged into at least two dozen sites in Firefox and you know how many logins it saved? Two. Totally unacceptable! I don’t have the time or patience to continually look up login info that Firefox should have saved. It doesn’t even ask if I want to save that info.

So, I have kept Firefox on my iPad, and I will check every once in a while to see if there have been any improvements. But, until then, Google has become my default browser. It’s rather sad when the people who make the basic engine for the TOR browser, the world’s most private browser, can’t make a mobile browser that works properly.

So, until later Greg

Asked by Old & Tired 1 year ago

Last reply by Paul 1 year ago

  • Archived

Bug or malware problem

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic b… (read more)

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Asked by jcefus 1 year ago

Last reply by jcefus 1 year ago