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  • Archived

iOS Firefox Crashes When Attempting to Open Bookmarks

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine. I've tried uninstalling / reinstalling… (read more)

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine.

I've tried uninstalling / reinstalling the Firefox app and removed / replaced all bookmarks within the app via sync – to no avail.

Please help!

Asked by scoresman 2 years ago

Last reply by Kiki 1 year ago

  • Archived

108.0.1 can’t play Amazon prime videos

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times. … (read more)

When I try to play Amazon prime videos it tells me I need to update my Firefox browser but I have 108.0.1. I’ve cleared cache and cookies, and restarted multiple times.

Asked by tntkent12 1 year ago

Last reply by tntkent12 1 year ago

  • Archived

Firefox App crashing ios 15.7.1

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the… (read more)

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

Asked by dpjasany 1 year ago

Last reply by Paul 1 year ago

  • Archived

Redirects with Firefox on iPhone 7+

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language… (read more)

I believe my iPhone 7+ and/or Firefox has been infected with a redirection virus. I can no longer access my Amazon account. Instead it gets switched to a Spanish language version of Amazon. I get other frequent redirects as well. Sometimes my keyboard speed drops to only one character per several seconds. I have deleted my browsing history in Firefox. Safari seems to be relatively unaffected. I am running all current versions of iOS and Firefox. Any and all assistance greatly appreciated!! Thanks, Mark

Asked by nazmdd1-comm 1 year ago

Last reply by Paul 1 year ago

  • Archived

Is it reasonable to ever expect Firefox will work on iOS?

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening… (read more)

Aside from poor performance and often inability to load web pages, will Firefox ever work reasonably on iOS? I just "upgraded" to 108, and it immediately broke. Opening to homepage resulted in instant crash. Have seen this behavior on earlier versions when accessing history, bookmarks, etc., but now it's homepage. I.e., the browser is absolutely useless unless opened directly from some other app. Since this happens so often, I'm thinking that "upgrades" should be avoided. This time, I had to delete the app and re-install it, which lost all bookmarks, etc., and it still crashed numerous times when trying to access bookmarks and some of settings. This is a most annoying and unsatisfactory app, and I don't want to spend my time trying to make it work. BTW, I'm writing this from Ubuntu, so that at least I can enter the complaint.

Asked by mozilla387 1 year ago

Last reply by mozilla387 1 year ago

  • Archived

iPad OS version crash on load

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.… (read more)

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Asked by sherkowa 1 year ago

Last reply by Paul 1 year ago

  • Archived

When I click on desktop bookmarks on my iOS the Firefox app crashes

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. … (read more)

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

Asked by kingspade47 1 year ago

Last reply by Paul 1 year ago

  • Archived

Sessions in Firefox Mobile, iPhone 7, crashed, and no "Restore sessions" was available. How to restore sessions?

Dear Firefox Mobile Support Team, Sirs, I am deeply grateful for your help, products, and efforts to keep users safe, with adequate tools. I use FF on all devices I have… (read more)

Dear Firefox Mobile Support Team, Sirs, I am deeply grateful for your help, products, and efforts to keep users safe, with adequate tools. I use FF on all devices I have, iphone, laptops, iPad... The query now: Few hours ago, the Firefox mobile, on my iPhone, ver. 7, 2018 model, IOS 15.7.1, 256 GB memory - 120 GB full, crashed. I had about 50 sessions opened. As from similar situations before (such errors do not happen often - maybe 1/2 per year), an error message came stating the usual, "It is embarrassing, do I want to Restore sessions, with Options No or Okay". After choosing the second option, Okay to restore all sessions, a restoration was performed. But NO sessions were restored, except that a new tab, empty, was opened.

Practically, the Restore function form the error message did not worked.

I checked the history from the 3bars, History, there is a long list of searches... But there are NO other options available in the controls row in the top there for the History to help restore the sessions. The controls seen are: Bookmarks (asteric), History (a clock), Download (arrow down) and Reading List (a book icon).

There, in the 3 bars, the History choice is as above. The Settings option is with no command to Restore Sessions. A check of the other options also does not lead to a function restore sessions.

Please advise if I can restore the sessions (opened tabs) from various searches and how to do it. I can't imagine there is no way to do it.

The Search history is also available from the empty opened page, Recent history, with the control link - Show all. But as from the above, the history is a history, and not for long period back, traced up to a month, although it may hold for longer period history links....

Similar situation happened about an year and a half, with probably 70-80 sessions/tabs opened. But there, the message was that they were archived. But there was no way, or option to return to the archived sessions. I started/continued then with new sessions, they grew with various searches until today. When the crash happened. Few days ago another crash happened, but then the function Restore Sessions worked, and all sessions were opened.

Either I am not aware of a solution that already exists in Firefox for IOS, or there are misses for such common situations as controls, commands to help to deal with them.

Please help. There must be an option to copy the history (as of now as list) and save it in a file (which to be able to be attached to email and send). Now there is NO such option (on the FF mobile. There must be a function from the 3bars, or help or settings, or the History, as a control/command - Restore previous sessions/tabs. Now there is NOT such a function.

Crashes happen, for many reasons. Therefore the aim is to offer functions to deal with them, safely, for both desktop and mobile FF.

Please help. Many thanks. Stan

P.S. I write here from my laptop. Not the iPhone. For ease. Similar functions should exist (be added if not yet there) for both desktop (laptop) and mobile Firefox. My style of searching (and many like me) is with a lot of sessions/tabs, to which I return now or then. Hence the browsing history from one tab (session) is not of interest (as of now many links but from a single session/tab), but the links from the various sessions. Reason - sessions/tabs cover usually different directions of search, while each one session/tab is for a single website and being opened one can follow the new updates of data there. Chronological list of history shows many searches from a session/tab, which is not much of interest. Maybe a way for better organization of future versions.

Asked by r_ralchev 1 year ago

Last reply by Paul 1 year ago

  • Archived

Search web from context menu in Firefox on iOS opens Safari

The issue has been reported here: https://github.com/mozilla-mobile/firefox-ios/issues/12053 I have Firefox as my default browser on iOS. However, tapping “search web” f… (read more)

The issue has been reported here: https://github.com/mozilla-mobile/firefox-ios/issues/12053

I have Firefox as my default browser on iOS. However, tapping “search web” from the context menu that appears when text is selected, opens Safari instead of a new tab in Firefox. The only workaround is to tap “look up” from the context menu and tap “search web” in Siri, breaking up what earlier required a single step into two steps.

Asked by nikhilpjoseph 1 year ago

Last reply by Paul 1 year ago

  • Archived

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 year ago

Last reply by acessrn 1 year ago

  • Archived

Firefox 108.1 crashes on launch

I have a iPhone 13 running iOS 16.2. I have Firefox 108.1 running on it. Yesterday it starts to crash on launch. Can’t even get to troubleshooting. Immediately shuts dow… (read more)

I have a iPhone 13 running iOS 16.2. I have Firefox 108.1 running on it. Yesterday it starts to crash on launch. Can’t even get to troubleshooting. Immediately shuts down. I have already uninstalled and reinstalled multiple times. Tried turning off sync still crashes. Any ideas would be appreciated

Asked by chipbzd1 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox freezes on iOS

I posted a review on the iOS market and received an email asking to post on this forum. Firefox freezes several times an hour. It crashes every three hours. I installed … (read more)

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Asked by public_root 2 years ago

Last reply by Bithiah 1 year ago

  • Solved
  • Archived

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an … (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 2 years ago

Answered by Paul 1 year ago

  • Archived

SSL ery

I have that error: An SSL error has occurred and a secure connection to the server cannot be made.

I used iPad 10 air iOS 16.3 how can I solve it? Regards

Asked by huss 1 year ago

Last reply by Paul 1 year ago