Showing questions tagged: Show all questions
  • Archived

Sync Downloads between iOS and Desktop

Hi there! I recently downloaded an important file on my phone. The original link has now expired and I can't download it on my desktop to print the file itself. How do … (read more)

Hi there! I recently downloaded an important file on my phone. The original link has now expired and I can't download it on my desktop to print the file itself. How do I get my iPhone to sync its Firefox downloads with my Firefox desktop browser? Many thanks for your help!

Asked by kdilossi 1 year ago

Last reply by Kiki - Currently off (back April 16) 1 year ago

  • Archived

Sync data

Dears, I have a problem with my sync data on firefox, I had many important bookmarks and passwords but after changing windows they didn't restore my sync account, it's no… (read more)

Dears, I have a problem with my sync data on firefox, I had many important bookmarks and passwords but after changing windows they didn't restore my sync account, it's not the first time that I change my windows but this time my data didn't recover It would be highly appreciated if you help me with this. Sincerely yours,

Asked by amir.a.eshghi 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox settings for IOS

Received your responses; you are the worst browser on the internet!!! Any time one can't talk to a REAL person, it's not worth using Mozilla. You are PATHETIC!!!!! … (read more)

Received your responses; you are the worst browser on the internet!!! Any time one can't talk to a REAL person, it's not worth using Mozilla. You are PATHETIC!!!!!

Asked by pmthegm 1 year ago

Last reply by James 1 year ago

  • Archived

I cannot get access to my email. I is gmail.com and I deleted Google and while I got Google to reopen my acc. I cant get them to give me access to my gmail

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works. … (read more)

Help me get access to my gmail through Firefox. I opened a new email account at [edited email from public] @proto.com but have not used it. Let's see if it works.

Asked by Larry 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Verification email sent to an old disabled account…

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t c… (read more)

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Asked by nicolaking136 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Random tabs are showing up that are not mine ???

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre. Out of c… (read more)

On June 16th 2022, I opened Firefox on my ipad and a bunch of tabs that *weren't mine* were loaded (in addition to my own open tabs). It was creepy and bizarre.

Out of caution, I closed the foreign tabs and changed my Firefox and Apple passwords. Then I resynced Firefox. Everything was fine for 3 days afterward.

Today, June 20th 2022, I opened Firefox on my ipad and 4 tabs *that are not mine* loaded, in addition to my open tabs. **I know these tabs aren't mine because they are about things that I have never heard of or searched for in my life and/or random places that aren't even in my state.

My significant other is as baffled as I am. My tech friends have never heard of this happening. Can anyone here figure out what's going on?

Asked by destinyb11 1 year ago

Last reply by destinyb11 1 year ago

  • Archived

Pocket recommendation is not showing even when it’s enabled

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the po… (read more)

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the pocket recommendations on the homepage. I tried enabling it on my iOS device (iPhone 13 pro) but it’s not showing even when it’s turned on!! I reinstalled the app several times and enabled it to see if that fixes the issue but it’s still not resolved. Kindly help me with this because one of the main reasons why I’m using firefox is because of the pocket recommendations!!

Cheers!

Asked by Kavi Vijay 1 year ago

Last reply by Paul 1 year ago

  • Archived

Only Small Portion of Logins Sync

Only a small portion of logins are synced across the desktop and iOS device. It appears only the logins that have been recently updated manually are synced. All other log… (read more)

Only a small portion of logins are synced across the desktop and iOS device. It appears only the logins that have been recently updated manually are synced. All other logins that were auto-imported are not synced from the desktop to the phone.

Asked by albertyliang 1 year ago

Last reply by albertyliang 1 year ago

  • Archived

Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (read more)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox for iOS reinstall and sync

I had to reinstall Firefox for iOS on my iPad because of a major glitch. In the process, it deleted all my bookmarks. The bookmarks are still present on my iPhone, and I … (read more)

I had to reinstall Firefox for iOS on my iPad because of a major glitch. In the process, it deleted all my bookmarks. The bookmarks are still present on my iPhone, and I want to sync them all back to my iPad. To do so, I need to sign in with my iPhone. However, my concern is that the iPad will sync to the iPhone and erase all those bookmarks because it is the newer download. How do I make sure the sync goes from my iPhone to my iPad and not the other way around?

Asked by tlpresnell 1 year ago

Last reply by Paul 1 year ago

  • Archived

Chrome Bookmark Transfer

I recently switched to Firefox from Chrome. I have been using Chrome for years and have lots of bookmarks and passwords and such that I want to transfer over. The thing i… (read more)

I recently switched to Firefox from Chrome. I have been using Chrome for years and have lots of bookmarks and passwords and such that I want to transfer over. The thing is, I do not typically use a desktop; I use my iOS mobile devices. Is there a way to transfer my bookmarks in the app? Or am I required to use a desktop to complete this?

Asked by Girlofthefandom 1 year ago

Last reply by Paul 1 year ago

  • Archived

Send to device not opening from WIndows to iOS

I use FF for Windows, Linux, and iOS. I recently reinstalled Firefox on everything and removed and re-added those devices to sync. I use *Send Tab to Device* a _lot_ an… (read more)

I use FF for Windows, Linux, and iOS. I recently reinstalled Firefox on everything and removed and re-added those devices to sync. I use *Send Tab to Device* a _lot_ and I thought refreshing like this would help things run smoothly, but now tabs are never received on my iOS devices. I can send tabs from iOS to Windows and Linux no problem, but I can't receive them. Is anyone else having this problem?

Window 10 - Firefox 102.0.1 iOS15.5 - Firefox Daylight 102 11640

Asked by Bromium_Ion 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to receive tabs from a particular device

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’ I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable … (read more)

Samsung Tablet: installed ‘FireFox Beta’ iPhone: installed ‘FireFox’

I am able to share tabs through ‘Send to Device’ on my iPhone to my Samsung tablet, but I am unable to share tabs from my Samsung Tablet to my iPhone.

(My Samsung tablet says ‘Tab Sent’ but I don’t receive any notification or tabs through sync)

Asked by Estella 1 year ago

Last reply by Paul 1 year ago

  • Archived

Unable to send tabs to Firefox on iOS

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but… (read more)

I've tried the solutions [https://support.mozilla.org/en-US/que.../1277109|here] here and [https://support.mozilla.org/en-US/que.../1287819|here] here multiple times, but tabs still do not arrive at FF on any of my synced iOS devices. However, I can see all the open tabs on the other devices.

This used to work, although it has been inconsistent and I've found in the past that I've had to log out and back in on my devices to get it working again. This isn't working this time, though. Any help is appreciated.

Asked by Mike 1 year ago

Last reply by Paul 1 year ago