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Unable to unable private browsing on Firefox for iOS

"Hello, I am trying to enable Private Browsing on my Firefox app for iOS, but I cannot find the option in the settings. I have tried restarting the app and checking under… (read more)

"Hello, I am trying to enable Private Browsing on my Firefox app for iOS, but I cannot find the option in the settings. I have tried restarting the app and checking under the 'Settings' tab, but it is still not showing. Could you please guide me on how to enable this feature on my device? I am using the latest version of Firefox for iOS (Version 137.0), and I am on iOS version 16. Please let me know if there's something I am missing or a specific setting I need to adjust."

Asked by ahmedmoveon 2 months ago

Last reply by Paul 2 months ago

Problems accessing about:config

Hi! I am trying to turn off the auto refresh function, but I can’t get to the actual configurator page. When I type about:config into my url bar, I get search results vi… (read more)

Hi!

I am trying to turn off the auto refresh function, but I can’t get to the actual configurator page. When I type about:config into my url bar, I get search results via DuckDuckGo, instead of the configuration page. When I click on link, I get taken to a Mozilla help page, but CANNOT get to the actual configurator, to change the setting to “true”. How can I actually get this page to come up?!?!?!

Asked by bovabovabova 4 months ago

Last reply by TyDraniu 4 months ago

New privacy terms - where are they?

I just heard the disheartening news that Mozilla just removed its long-standing promise to never sell peoples’ data…and inserted language giving themselves worldwide lice… (read more)

I just heard the disheartening news that Mozilla just removed its long-standing promise to never sell peoples’ data…and inserted language giving themselves worldwide license to use the information entered in Firefox. Where can I find these new terms? How did I miss this?

What is the point of using Mozilla now, why bother?

Gross Stuff.

Asked by stricklerew 3 months ago

Last reply by San_Francisc-o1 3 months ago

Dossiers Safari Iphond

Bonsoir pourriez vous me dire comment importer mes dossiers créés dans Safari iphone dans l'application Firefox iphone. Où sont les paramètres Firefox. Je vous remercie p… (read more)

Bonsoir pourriez vous me dire comment importer mes dossiers créés dans Safari iphone dans l'application Firefox iphone. Où sont les paramètres Firefox. Je vous remercie pour votre aide. Cordialement Mme CHASSELIN Monique

Asked by Micky1530 1 month ago

Last reply by Kiki 1 month ago

I cannot download my audio files

Whenever I click download on an audio file it takes me to a new tab with firefoxes audio player. I see no download button and I have seen that some people have to hold do… (read more)

Whenever I click download on an audio file it takes me to a new tab with firefoxes audio player. I see no download button and I have seen that some people have to hold down (what I appears to be called a “long press”) on the player but it does absolutely nothing for me. How can I download my audio files?

Asked by Saturnita 1 month ago

Last reply by Bottleneck Calculator 1 month ago

Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (read more)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton 1 week ago

Last reply by Paul 1 week ago

Cookie bug after recent updates

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent p… (read more)

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent popup appears. I have to refresh the page for it to work properly. After refreshing, the cookies load, I’m logged in, and the popup disappears. This issue isn’t limited to Google Search—it happens on about 90% of the websites I try to access right after launching Firefox.

Asked by TheAshenOne 2 months ago

Last reply by lew 2 months ago

Scrolling on ios

When scrolling on iOS, websites are jumping up and down whenever address bar appears. On some websites it isn’t a big issue (cnn.com), on some it is really annoying (Audi… (read more)

When scrolling on iOS, websites are jumping up and down whenever address bar appears. On some websites it isn’t a big issue (cnn.com), on some it is really annoying (Audi.pl). It makes it really hard to browse. See the video:

https://youtube.com/shorts/jtS5kcnHP0g?si=3cI7aYHsk8XzKCxm

Asked by Marcin 2 months ago

Last reply by k8crm 1 month ago

When I finish with a website and X it closed there are two homepage tabs showing.

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I… (read more)

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I must have changed accidentally. Thank you.

Asked by tomlee648 2 months ago

Last reply by ben187 2 months ago

Auto billing??

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to b… (read more)

I got a bill for Mozilla on my PayPal. PayPal says it’s an auto billing. I didn’t sign up for anything like that from Mozilla. If I want a Mozilla service, I’d like to be asked to sign up again or to continue. I don’t wanna be on any kind of auto billing of any sort. I never intended to do that!! Please explain..

Asked by silver182 5 months ago

Last reply by James (On Leave) 5 months ago

iPhone 8, using IOS 16.7.10

I used the camera on my iPhone 8 to download the newest Firefox for my phone, was sent to the app store, where I thought I "got" Firefox, but my browser Safari or Firefox… (read more)

I used the camera on my iPhone 8 to download the newest Firefox for my phone, was sent to the app store, where I thought I "got" Firefox, but my browser Safari or Firefox--I can't tell which browser I use-- on my phone doesn't work anymore, what happened? Thank you.

Asked by philip.chassler 5 months ago

Last reply by Lynn Loves Customers 4 months ago