Showing questions tagged: Show all questions

Browser issues

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the … (read more)

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Asked by Jess 1 month ago

Last reply by suram080 1 month ago

Firefox iOS crashes continuously

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open … (read more)

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open new tabs. I tried to remove the app and reinstall again Firefox but without success at the moment I have the version 114.3. Do you have any suggestions on what I can try? I don’t know if this can help but Firefox focus and DuckDuckGo browser are working fine on my devices (I guess they share a good amount of the Firefox source code)

Thanks a lot Andrea

Asked by Ag87 3 months ago

Last reply by Ag87 1 month ago

Firefox crashed and did not reload tabs as prompted

I turn my phone off very night. When I opened Firefox after turning it on again, I got an error message stating that Firefox had crashed, and asking if I wanted to reload… (read more)

I turn my phone off very night. When I opened Firefox after turning it on again, I got an error message stating that Firefox had crashed, and asking if I wanted to reload my tabs. I tapped “Yes, reload,” but instead of opening my tabs, it just opened the Homepage five times. (As in, there are now five tabs open in Firefox, each of them the homepage.) I did have a large number of tabs open - 67. Is there any way to get them back?

Asked by lunasariel725 2 months ago

  • Archived

iOS app crashing, forcing restart.

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2 … (read more)

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Asked by patsies_stem_0m 8 months ago

Last reply by patsies_stem_0m 8 months ago

Support with apple wallet is bad

I tried to put a hmrc card on my apple wallet through firefox and i pressed the link to add it to apple wallet and it wouldnt work. Doing this on chrome or safari, there … (read more)

I tried to put a hmrc card on my apple wallet through firefox and i pressed the link to add it to apple wallet and it wouldnt work. Doing this on chrome or safari, there were zero issues. I dont get why this is the case with firefox. Sometimes it works and sometimes it doesnt, but it should always work anyway

Asked by yms 2 months ago

Firefox 115.0 (32242) for iOS broken.

Firefox 115.0 (32242) for iOS broken after update. Cannot reach any websites. Cleared all data, restarted Firefox, and rebooted iPhone. (Internet is accessible via Safari… (read more)

Firefox 115.0 (32242) for iOS broken after update. Cannot reach any websites. Cleared all data, restarted Firefox, and rebooted iPhone. (Internet is accessible via Safari.)

Asked by sbray1834 2 months ago

Cannot scroll predicted search results when typing into search bar on mobile.

I want to be able to scroll down the list of predicted results in my search bar. This used to be a function, but it has been broken for a few months on all of my devices.… (read more)

I want to be able to scroll down the list of predicted results in my search bar. This used to be a function, but it has been broken for a few months on all of my devices. Repeat the steps: open the app; open new tab; type in top search/address bar; predicted results load as I type, I try to scroll results, but as soon as I touch anywhere on screen that is NOT the mobile keyboard or the search bar, the tab crashes and returns to a blank tab.

Additionally, any way to get all of my open tabs back that suddenly disappeared last night? My memory is gone with them…

Asked by Spectrum 2 months ago

Login issue

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client i… (read more)

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client is but if I log out and re login again by re keying in my email information and password there won’t be this error message.Even with this error message I will still be logged in as I will receive a email to say I am sign in and when I go back to the home page and go back to the account page again I will be already logged in.I will still be logged in afterwards when I re enter the account page but this message will pop up if I just key in the password without my email as it can detect my account but if I just re enter my email and password I don’t face this message.This is not the first time I faced this

Asked by Ashley Kate Chua 2 months ago

Last reply by Ashley Kate Chua 2 months ago

Can’t sign in with Mozilla account in ios Firefox

Hello, I can’t log in in Firefox mobile on iOS to my Mozilla account. This is happening within Firefox app. I can login elsewhere just fine, for example this support foru… (read more)

Hello, I can’t log in in Firefox mobile on iOS to my Mozilla account. This is happening within Firefox app. I can login elsewhere just fine, for example this support forum. Any advice on how to proceed?

Asked by martin 2 months ago

Last reply by willjoe24421 2 months ago

Woke up & all my open tabs were gone, not in history

In recent months FF on my iPhone 13 will occasionally crash and I’d get the error that let me restore my tabs. This morning (July 1, 2023) I woke, clicked on a link from … (read more)

In recent months FF on my iPhone 13 will occasionally crash and I’d get the error that let me restore my tabs. This morning (July 1, 2023) I woke, clicked on a link from a trusted email, FF launched and I found all my tabs were gone. They were not in the history. This exact same thing happened almost exactly a year ago. I learned my lesson then and have had sync turned on ever since. Well, nothing there except the tabs on my computer.

I can’t find any information on how I might be able to restore these on iPhone, only on a computer. Is there anything I can do to recover these?!

Asked by shannon.robalino 2 months ago

Web to PDF printing from iPad and iPhone……

I absolutely cannot get the attached screen shot procedure to work, or, if I do, then the PDF is not formatted properly, please advise……. I use this type of feature all … (read more)

I absolutely cannot get the attached screen shot procedure to work, or, if I do, then the PDF is not formatted properly, please advise……. I use this type of feature all the time to save on having to print an actual printed paper copy

Asked by Erik Jon 3 months ago

Last reply by willjoe24421 3 months ago

  • Solved

Selecting synched tabs crashes for me in Firefox for iPad

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync… (read more)

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

Asked by marcusmuench+firefox 3 months ago

Answered by marcusmuench+firefox 3 months ago

  • Archived

Firefox on iphone crashed - how to recover open tabs

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an emp… (read more)

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Asked by rsuesse 7 months ago

Last reply by Paul 3 months ago

firefox for iOS crashes as soon as i try to type!

firefox for iOS 113.2 iOS 16.5 iPhone 8+ okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i ju… (read more)

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Asked by violet.clare.kelly 3 months ago

Last reply by Paul 3 months ago

Long press > New Tab doesn't restore tabs after Firefox crashes

Hello, I've told to report technical issues on this website. I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a l… (read more)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Asked by possimpible 4 months ago

Last reply by Paul 3 months ago

Trying to browse P&O website. Since last update no longer goes to the correct site

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton … (read more)

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

Asked by eastyrust 4 months ago

Last reply by eastyrust 4 months ago