Firefox for iOS Support Forum

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Firefox for iPadOS tabs are periodically gone when I launch the app. History and recently closed are still there, so I can reopen them, but it’s a pain to have to keep doing it!

Recently I opened the app to find my 50+ tabs gone. No crash, no update, no shut down. I painstakingly found about 5 of the tabs I’d lost, came back to the app (never closed the app) and discovered those gone. Again. With no explanation. I’m pretty angry about this.

all of my tabs (normal and private) keep closing. they aren't in inactive tabs or synced tabs. i've made sure the app is up to date, i deleted and reinstalled, cleared my cached and nothing has solved this issue.

For the two nights any tabs i have open on mozilla are wiped out. Not the first time this happened, and last time i managed to somewhat fix it. I tend to keep a lot open, but today it was well under 20 and it still every tab vanished and i had to go digging to find the windows i was keeping to read, listen to music, and last few times i lost a lot of art references and recipes i never found again. Finding the ‘need to haves’ in history only works for tabs i kept outside of private browsing, and looking for the lost tabs is well over an hour for only 10-13 tabs to be found since i look up a lot of random things. Am beyond wits end as i spent three hours up late trying to fix it, only to spend another two trying to fix it when it happened again

This has been happening with increasing frequency for months, most recently twice this week; overnight, all my tabs on firefox mobile for ios will disappear. They aren't in the 'recently closed', I have triple-checked that I turned the inactive tabs setting OFF (and they aren't there), I just wake up and all my tabs are gone. Unlike others whose tabs vanish, it doesn't seem to be related to the app updating, it just happens randomly with no warning. Firefox is the best web browser for me, but this is making me consider switching back to safari for mobile because I cannot stand this. I really want to continue being able to use firefox for mobile. Please, can anyone help me figure out where my tabs are going and why?

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. If they were marked inactive I have no way to access them. I have no idea what happened but it’s really frustrating as between the two times this has happened I have lost probably 150+ tabs.

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

I have had hundreds of tabs open both on the normal and private side but now when i scroll back to try to access them, they appear blank. For some of them, the title shows, but for others, they are completely blank. I have tried to refresh them but it does not solve the problem, i still cannot see them. I also, cannot hit back / forward to navigate the the previous page for a particular empty tab. This is extremely frustrating because I have things that I need to go back to but now when I do, it is empty. Can you please help to resolve this issue as I really do not want to loose this information that I had on these tabs. I am providing some screenshots to display the issue.

Thank you

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

I visited a Realtor site once in incognito mode. I always manually clear cookies and history. Yet, when I reopen, that realtor site’s cookie is back in the list of cookies.

How do I fix this? I do not use shortcuts on the home page. How do I get rid of ALL cookies when clearing/exiting Firefox?

I have an Iphone 11 Pro with iOS version 16.5.1, and I have been having some problems with the Firefox app. I have a number of tabs on my browser, with some of them being very old. I was trying to clear some of them up and I noticed that a good portion of them will not load. Even though I can see their titles in the tab, when I select them, only a blank white page loads up, not even with a URL bar, so I am unable to reload the site. When I try to tap on the tab for longer than a few seconds to bring up additional options, the whole app crashes.

What can be done about this?

I am having a weird problem after I play a video on an iPad Pro from a mail link. The next time I open Firefox, the next videos play, even though I have no tabs open — I can’t stop the sound of following ads, videos etc no matter what I try. I can’t find any way to stop the audio.

Every single day I need to go through my history and reopen all of my tabs that I previously had open. I have no idea why they keep closing, but have done so since the most recent update. I’m honestly ready to switch to a different browser until this gets fixed because I’m losing my mind over it.

Any help?

I would like to recover my tabs, I tried the going into setting and going to that other website but that did not work for me and I do not know what to do anymore, the tabs are not on my history anymore like they did not exist. And it's acting on my computer like it was never a synced device so I have absolutely nothing of anything I had on my phone it is all gone and can not find anything I did on my phone on my synced laptop.