Firefox for iOS Support Forum

Hello,

I am having an issue where my Firefox is displaying suggestions from sites I have visited only ever in private browsing mode. When I type a letter with this site, it appears as a “Firefox Suggested” search, not a Google search which I have already disabled. I have cleared my history, cleared my cache, reinstalled, done the same on all my devices, ensured I have no bookmarks or any remnants of the site visited, yet they remain visible on my phone. I am on Firefox for IOS, my IOS and Firefox are updated to the latest edition as of 04/11/2024. I am ensure what to do, as I really can’t allow this. Is there a way to turn this off, or is my only option to just switch back to Safari for the time being? Please let me know, as I need this turned off or to figure out how to clear this specific suggestion despite it being nowhere in my history, bookmarks, cache, downloads, or anywhere else.

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozilla: my phone is completely up to date (iPhone 14 max pro), my Firefox app is completely up to date, all settings are properly set to default to and stay in private browsing mode.

In spite of this, after closing Firefox for a few hours or more, when opened, it reverts to NON private browser, thereby allowing more data collection…which is exactly what private mode is designed to limit.

I have posted this multiple times, and I think in different areas. I have replied to Firefox/Mozilla's email and forum responses that this continues to be an issue in spite of their commentary that they are “working on it.” This has been happening for over a year and does not happen on other browsers; and in spite of me having already done everything they have suggested to resolve this.

Others appear to have this issue. While I have changed to a competing browser, I still prefer Firefox and check back frequently, but there is no movement and there only seems to be limited lip-service from Firefox/mozilla.

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since I reinstalled it, I have had to constantly reclick all tabs both public and private at least 5 times a day because it disappears.

I ALWAYS use FF in incognito mode. I do not ever switch to non incognito. However, after closing FF (iphone14 pro max, all fully updated) for a couple of hours, when I open, it’s magically back on NONincognito mode.

Also, when in incognito mode, FF still keeps cookies after I have deleted them and cleared caches.

Firefox on iOS crashed when I toggles the inactive tabs button on and off and I had about 48 tabs as well 300 + private tabs open for years and when I clicked on the restore tabs button, it did not work and nothing came back. Can you please help me restore the session? I really need those private tabs back so I can save them accordingly. The history is there for the normal tabs but the private ones are the ones I really need back. I just need to be able to restore that session. I can provide log files as needed. I would really appreciate it. Thank you.

hi

i use the ios firefox app on iphone 13 ios 16.5.1

the firefox app used to open automatically where it was left off for example if i had closed it while in view mode of all the private tabs and reopend it would still be there in private mode with all tabs in view.

it no longer does this instead it always opens on the standard browsing mode. it also only opens links from other apps in standard browsing mode too now when i open them in the app.

i noticed this start happening maybe a few weeks ago not sure exactly when. i dont think it was a change in my settings because i searched them all for something like this and recall it always being the previous way where it would stay in private mode after being closed.

does anyone know how to fix this or experienced the same?

thanks

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

do you already know, that firefox v115 on IOS does not close the tabs when you close itself? I also uninstalled and reinstalled Firefox. I have IOS 16.5.1 on Iphone 13 Pro Max with latest Firefox. Is there any solution?

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Triple checked this. Even uninstalled and reinstalled Firefox and reestablished proper settings.

I’ll be browsing in a private browser, will re-open Firefox and SOMETIMES, not always, I’ll be in a non-private browser.

What gives??

On FF on my iphone, I can open multiple tabs in the privacy tab, go back to the normal tabs, and all the privacy tabs remain to check later. On my ipad however if I go back to the normal tabs, all of the privacy tabs are gone. I rarely need to close them all immediately, but often do want to go back to them, just keeping them saved for later.

It would be nice if the ipad was like the iphone in not immediately closing all tabs, though still keeping them locked away.