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Firefox crashes on my ipad whenever I close out the last or the only tab opened.

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs.… (read more)

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs. Then I was crossing out the opened tabs, it crashed when the last open tab was closed. Tried again, and same thing. Since this is my behavior for every session, this could not continue, and I had to uninstall it from the iPad.

Version 17.5.1 iPad pro M1, 12.9 inch, 5th Gen

Asked by prateekch95 1 month ago

Last reply by Paul 1 month ago

ipad firefox logging all sites out on launch

Since earlier today, every time I open firefox on my ipad it logs out websites. Even if I just logged in with the "remember me" option checked, and even if I close and re… (read more)

Since earlier today, every time I open firefox on my ipad it logs out websites. Even if I just logged in with the "remember me" option checked, and even if I close and restart the browser immediately the sites are already logged out again. I am NOT in private browsing mode and I'm using the latest version. I've also tried: - clearing cache - clearing cookies - clearing all website data - restarting the ipad None of these things have allowed sites to stay logged in for me. It seems to be a bug and it's currently making firefox totally unusable.

Asked by Glory 1 month ago

Autofill Help

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new… (read more)

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new logins.

When I try to access my passwords I get a message that I must have a “device passcode enabled”. I don’t know what this means or where it’s located. (See image).

These features were working previously but I must have changed vital settings. When I search help I’m unable to follow the instructions because my display does not show the items mentioned.

Any help much appreciated.

Asked by jeeper152 1 month ago

FB messanger

I'm using Firefox for ios to access all social media rather than using their apps. Since FB changed the messanger to end to end encryption, I can't communicate with any o… (read more)

I'm using Firefox for ios to access all social media rather than using their apps. Since FB changed the messanger to end to end encryption, I can't communicate with any of my friends using Firefox, can you please let me know why and how to fix it, everything was working fine until the above change took place.

Thank you

Asked by Me 1 month ago

Text boxes keep prompting password / signin prompts

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the tim… (read more)

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the time, and even OTP dialogue boxes cause Firefox to try and open the Keychain and sign in, even if it’s not on the sign in page! I find this very concerning. Reinstalling Firefox doesn’t fix it and rebooting phone doesn’t fix it. Any ideas?

I would include a screen but it’s displaying personal information every time I click a text field.

Asked by 4g7bhhjqdh 1 month ago

Switching to PayPal

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff … (read more)

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff

Asked by jeffm65 1 month ago

  • Solved

Clearing history sometimes rearranges my open tabs on the iPad

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example, Old tabs: 1 2… (read more)

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example,

Old tabs: 1 2 3 4 (active tab is 2) New tabs after clearing the history: 1 3 4 2 (active tab is now 3)

Is there a way to prevent this? I’d like to keep the original order of my tabs.

Regards.

Asked by mosis11 1 month ago

Answered by mosis11 1 month ago

Inability to enter a certain website

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered wit… (read more)

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered with a milkey film and won't load. Any suggestions??

Asked by PERRY MCCULLOUGH 1 month ago

Last reply by Paul 1 month ago

iPad OS Firefox reloads webpages automatically

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape m… (read more)

iPad OS version Firefox 126.1 (41973) iOS 17.5.1. iPad is am 8th gen When trying to read/use a website, it auto refreshes and pops back to top. I keep mine in landscape mode, and when trying to have a page open many will just refresh. For example https://maxroll.gg/lost-ark/legion-raids/brelshaza-gate-3 Cannot report issue via the 3 dots method because there are no dots to the right of the address bar and I can’t find the option anywhere.

Asked by Rain 1 month ago

  • Archived

Long-press Tab animation issue

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine video_link I… (read more)

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine

video_link I think a video would make it more intuitive : )

device: 13 mini with iOS 15.7 (Translation by ChatGPT)

Asked by di_gua 6 months ago

Last reply by di_gua 1 month ago

No Longer See ‘Recommended by Pocket’ option

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appe… (read more)

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

Asked by theport 4 months ago

Last reply by Paul 1 month ago

None of my browsers can produce search results but my internet was connected very well to my router.

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my … (read more)

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my internet is very much connected to my router. My isp can’t find an issue. What is wrong?

Asked by April Nelson 1 month ago

Last reply by James 1 month ago

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (read more)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by Noon 1 month ago

Last reply by Rawan Abdelrahman 1 month ago

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (read more)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 2 months ago

Last reply by Infinity__ 1 month ago