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"Webpage could not be loaded"

I am getting an error while loading specific links from my Email with iOS firefox showing the following error; "This webpage could not be loaded - due to an internal err… (read more)

I am getting an error while loading specific links from my Email with iOS firefox showing the following error;

"This webpage could not be loaded - due to an internal error this web page could not be loaded"

These pages load if i change to different browsers. It also works on the desktop version of firefox. It seems to be emails with the redirect "na01.safelinks.protection.outlook.com/?url..." If i go directly the website and load the page it works fine

Does anyone have any ideas?

Asked by queball 2 months ago

Will not allow me to type text onto a website page

When I work on the open university website and need to enter text it is blocked by Firefox and I can't see how to turn it off. I have to use safari which allows it. Old F… (read more)

When I work on the open university website and need to enter text it is blocked by Firefox and I can't see how to turn it off. I have to use safari which allows it. Old Firefox used to allow it. What can I do?

Asked by a.c.homer 2 months ago

  • Archived

Inability to enter a certain website

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered wit… (read more)

I cannot log-on to https//matrixfreedomplatform.info/#/affilliate. When I try I get a pop-up stating "you are successfully logged-on," but then the screen is covered with a milkey film and won't load. Any suggestions??

Asked by PERRY MCCULLOUGH 6 months ago

Last reply by Paul 6 months ago

  • Archived

Firefox for iOS non functioning email links

Since updating Firefox to 123.0 several features are no longer working on my Apple iPhone using iOS 16.7.7 The recent update to 124.0 has NOT corrected the issue... The… (read more)

Since updating Firefox to 123.0 several features are no longer working on my Apple iPhone using iOS 16.7.7 The recent update to 124.0 has NOT corrected the issue...

The most troublesome is; getting links in email to open in the browser, Firefox is my default browser.

Links continue to function if I use Safari, DuckDuckGo or Edge... I have selected Safari, as my default browser in the interim and I don't like it, so HELP !!!

Asked by Pete 8 months ago

Last reply by Pete 8 months ago

  • Archived

Compatibility Challenge: Dog Insurance Website Encountering Troubles on Mozilla Firefox

Greetings Mozilla Community, I hope this message finds you well. I am reaching out to seek assistance with a compatibility issue I have encountered on Mozilla Firefox re… (read more)

Greetings Mozilla Community,

I hope this message finds you well. I am reaching out to seek assistance with a compatibility issue I have encountered on Mozilla Firefox related to my dog insurance website. While the website functions seamlessly on Google Chrome, I have noticed some troubleshoot problems when accessed through Mozilla Firefox.

The issues include troubleshooting while using on Mozilla. I have thoroughly tested and ensured the compatibility on other browsers, and the website is optimized for a smooth user experience.

I would greatly appreciate your expertise and guidance in resolving these compatibility challenges on Mozilla Firefox. If anyone has encountered similar issues or has suggestions on how to address this matter, please share your insights. Your support will be invaluable in ensuring a consistent and reliable experience for users across different browsers.

Thank you in advance for your time and assistance. I look forward to your valuable input.

Best regards,

Asked by DanBolte 1 year ago

Last reply by Paul 1 year ago

  • Archived

View a websites SSL certificate details in Firefox Mobile

On desktop we can click the padlock to view the actual SSL certificate but on Mobile this does not work. Viewing the SSL certificate is a very important and useful abili… (read more)

On desktop we can click the padlock to view the actual SSL certificate but on Mobile this does not work.

Viewing the SSL certificate is a very important and useful ability and should be supported the same way as viewing a web page's HTML source or viewing an email message's headers.

Asked by HotHatch 1 year ago

Last reply by Paul 1 year ago

  • Archived

Pay Pal link not working on I-pad/IOS

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur … (read more)

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

Asked by 10boomer 1 year ago

Last reply by Dorian 1 year ago

  • Archived

Browser issues

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the … (read more)

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Asked by Jess 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

Proxy server not found error

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https… (read more)

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Asked by tepesami8 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

eMail

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edite… (read more)

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

Asked by lorikleef 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

My site doesn't display well in Firefox Mobile

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR … (read more)

My website https://citizenremote.com/ looks bad in my Firefox on iOs, yet it's fine in Firefox on Windows or MacOS. What could be the issues there? I have iPhone XR

Asked by Penny Mosley 1 year ago

Answered by Paul 1 year ago

  • Archived

Trying to browse P&O website. Since last update no longer goes to the correct site

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton … (read more)

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

Asked by eastyrust 1 year ago

Last reply by eastyrust 1 year ago