Showing questions tagged: Show all questions

sending webpage from iOS to OS

I have always found it so easy to browse on my iPhone then send a page to OS for easier (larger screen) reading. This capability seems to be gone after my recent update … (read more)

I have always found it so easy to browse on my iPhone then send a page to OS for easier (larger screen) reading. This capability seems to be gone after my recent update to iOS. Am I correct or how do I do that now? Both browsers are up to date as far as I can tell. I am attaching my current menu page.

Asked by helena.wald 2 months ago

Last reply by Kiki 1 month ago

Firefox for IOS (iPad) keeps logging me out of all accounts

In the past couple days I've run into an issue where Firefox on my iPad signs me out of all my accounts on various websites. It doesn't happen immediately when I close it… (read more)

In the past couple days I've run into an issue where Firefox on my iPad signs me out of all my accounts on various websites. It doesn't happen immediately when I close it, but if I log into one of my accounts and leave the iPad to sit for an hour or so, I'll find I'm logged out when I open it again. I'm not encountering this problem with Firefox on my other devices or with Safari on my iPad (I'm using two browsers for sites where I have two accounts).

I've seen answers to similar problems talk about going into cookies settings, but it seems the settings menu is configured differently on the mobile version from the desktop version. The screenshot shows the one menu I could find that mentions cookies. I switched it to not clear cookies, but I think this is about choosing data to clear on this particular screen, rather than what is cleared on closing. Either way, it didn't help.

Any ideas what's happening and how to get it back to normal?

Asked by Scoria 2 months ago

  • Solved

Missing Share menu

After the recent "upgrade," the share menu is gone. A developer response in the App Store comments said it should be in the hamburger menu. I've attached a screenshot… (read more)

After the recent "upgrade," the share menu is gone.

A developer response in the App Store comments said it should be in the hamburger menu.

I've attached a screenshot of the entire hamburger menu.

I also cannot find any setting to add to the menu.

Asked by spcogswell 2 months ago

Answered by TyDraniu 2 months ago

Precise location not working???

Hello Mozilla Support, I’m experiencing an issue with precise location services while using Mozilla. • My phone’s operating system and all apps are up to date. • Preci… (read more)

Hello Mozilla Support,

I’m experiencing an issue with precise location services while using Mozilla. • My phone’s operating system and all apps are up to date. • Precise location is enabled both in my phone settings and in the Mozilla app. • I’ve already tried restarting my phone and resetting location permissions.

Despite these steps, Mozilla does not seem to detect or use my precise location properly.

Could you please advise me on how to resolve this issue, or let me know if there are any additional troubleshooting steps I should take?

Asked by Jesse Hernandez 2 months ago

Unable to see image on the page

I use Firefox app on my iPhone. It was working perfectly until recently every time I open and you page regardless of what search engine I’m using, I am unable to see any… (read more)

I use Firefox app on my iPhone. It was working perfectly until recently every time I open and you page regardless of what search engine I’m using, I am unable to see any images, I also included a picture of this page so you could see that I am unable to see any buttons to your left side of the page or even an image. I only see a faint rectangle on top of the page. I’m guessing that it should be an image..

Asked by uorchid88 2 months ago

JavaScript . Enabled.

Looking for JavaScript enabled for chrome I don’t have JavaScript enabled on my iPhone Pro 16 Max I can’t open my email or register it nor can I open chrome normally can … (read more)

Looking for JavaScript enabled for chrome I don’t have JavaScript enabled on my iPhone Pro 16 Max I can’t open my email or register it nor can I open chrome normally can you help me with this?

Asked by Chris Tonkinson 2 months ago

  • Solved

Send tab to decide

Why do they keep moving or removing this functionality? I can’t figure out how to send a tab to another device. There’s no option anymore on the “…” menu and I don’t see … (read more)

Why do they keep moving or removing this functionality? I can’t figure out how to send a tab to another device. There’s no option anymore on the “…” menu and I don’t see where else it could be.

Does anyone know how to do this on the new version of the iOS app?

Asked by Michael 2 months ago

Answered by TyDraniu 2 months ago

How to report bugs/get support with Firefox?

The “help” button on Firefox iOS takes me here. I’ve tried posting on here, and on the iOS forum and my posts keep getting closed or taken down with no help. My current … (read more)

The “help” button on Firefox iOS takes me here. I’ve tried posting on here, and on the iOS forum and my posts keep getting closed or taken down with no help.

My current post on the iOS forum is showing a message saying a moderator needs to manually approve it.

Is there a way to get bug support for Firefox for iOS? my wife and I have been struggling with a ton of bugs ever since we switched from Chrome

Asked by tim153 2 months ago

Firefox won’t load links

Firefox won’t load any links from Gmail or articles. When I hit a link, it opens a page with the URL ‘ https://go.skimresources.com/‘ and says ‘a server with the specifie… (read more)

Firefox won’t load any links from Gmail or articles. When I hit a link, it opens a page with the URL ‘ https://go.skimresources.com/‘ and says ‘a server with the specified hostname could not be found’. This has happened with multiple links from multiple pages. My WiFi is fine and it’s also happened on data and I don’t see any available app updates. I’ve also tried deleting and reinstalling it.

Asked by dairegcourtney 2 months ago

Last reply by dairegcourtney 2 months ago

Browser logging me out of websites when minimizing app on iPhone

I’ve noticed that almost every time that I switch from using the Firefox app on my phone to do something else and then come back that my browser will log me out of websit… (read more)

I’ve noticed that almost every time that I switch from using the Firefox app on my phone to do something else and then come back that my browser will log me out of websites that I had previously logged into to browse. Examples would be Reddit and Amazon where I had toggled them to stay signed in. I’m not closing the app at all so it’s weird that the app is logging me out and it’s getting to be rather annoying since I have to log back in each time. I checked to see if there was a toggle on my settings to clear cookies when I close out of the app but I don’t see it on the iPhone iteration of this app so hopefully someone knows what might be causing this problem!

Asked by ntsyng 2 months ago