Firefox for iOS Support Forum

Since yesterday’s update, whenever I try to touch the address bar to enter in something (anything at all), it flashes for a bit and doesn’t do anything. It’ll show the search engine and go back to its usual state. I’ve never had this issue before.

I’ve tried redownloading the app on my iPad (Silicon iPad from 2022. Firefox and my iPad are at the latest version.), but nothing’s worked.

I’m out of options. Can anyone help?

Hello- I run into issues with the app where I am unable to hit the back button within a tab and have it go to the previous page.

This doesn’t happen all the time, the most consistently I’ve been able to replicate it is when browsing something like search results, coming from a lengthy URL that I have spent a lot of time scrolling through, clicking on a page, exiting the app (especially if I force close it) and then reentering. The page that I had clicked on earlier still loads, but when I try and hit the back button to return to the “search page” it simply displays a white screen with nothing in the url space. It will not load no matter how long I wait or if I refresh. If I long press on the back button to see the history of the tab, the pages that won’t load are displayed as “internal://local/sessionrestore?url=https%3A%2F…” To my knowledge there is no way to see the rest of that address because it doesn’t appear with that format in the search bar or my history.

Another interesting aspect is not all the pages in a tabs history will do this, and the only pattern I’ve been able to find is that the longer the URL, the more likely it will to be unavailable. Sometimes only one page will have this or sometimes it will happen to almost the entire history of the tab. This also happens in private tabs.

My currently solution is to simply go into my history and find the link from there but that is not perfect and gets tedious if I have multiple tabs open and have to search back through my history for a certain link.

Both the app and my iOS are fully up to date. I haven’t had any issues with Sync and I’m not opening these tabs on any other devices. I have Strict tracking protection on, but for one website I turned it to the default and still got this issue. While this doesn’t happen every time I close/switch out of the app, it certainly happens 50% of the time, possibly more.

The images attached are what pops up when I long press the back button on 2 different times where this happened.

Any help would be appreciated, thank you.

OS, IOS Ipad.

Since the last update, the private browsing tab is retaining history. This has never happened to me before, is it supposed to happen or is it a fault?

Shopping for work pants. Can’t select waist size due to Firefox detecting sizes as a phone number, example: ‘30 32 34 36’ being shown as a string instead of individual numbers. How do I disable this?

In the image attached, I’m trying to scroll through the search suggestions given by “Firefox Suggest”. However, when I try to swipe up in the red circled area, instead of scrolling down, I only click on the page shown in the red circled area. This behavior is new and was not always there. I could previously scroll down while swiping up in the red-circled area. Also, in the red-circled area, it looks like there is a longer list of "Firefox Suggest" options that the keyboard is covering, but I can't get access to this longer list because I can't swipe up. What should I do to fix this?

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

Hey Folks,

I got a problem using Mozilla Firefox with iPadOS on my Apple iPad Pro 12,9 M1 with Apple Magic Keyboard.

The problem is about the “right click“ on a link on a page, it’s intermittent, sometimes it happens, sometimes it doesn’t. If I open a page and want to open a link in a new tab, I tap the link with two fingers or with one finger and control. When it doesn’t work, at first I got to long tap the link on the touchscreen to show the right click menu to open the link in a new tab. After this procedure I can use the two fingers tap or control tap to open the right click menu.

I hope you can give me some clues to resolve the problem.

Thank you,

Hello

It’s with a heavy heart that I write this, but it’s regarding something you should know. When I first started working on a computer full time I choose Firefox as my browser. The reason being that I thought working on a computer shouldn’t be just entry work. I thought it should be somewhat fun as well.

Now I think my first version of Firefox was around ver. 15. With that one I could change the whole look of the browser to make it more fun, it offered many very useful add ons, and it was a very fast and reliable browser. Because of this when I had to choose an email client I chose Thunderbird, because it had many of the same fun options.

So I worked on a computer for 10 years and I think by that time Firefox was somewhere North of ver. 60. I think due to all of the improvements in speed and security I couldn’t dress it up like the earlier models, but you could change the banner at the top which was neat, and almost all of the add ons had been constantly updated my the developers so I never had to delete a single one. Plus things were continually being added to the browser itself, so all in all I was never dissatisfied with it and recommended it to anyone looking for a browser to use on their computer.

Unfortunately I no longer work or have a computer and I am forced to do everything on an iPad. Naturally my first choice for a browser was Firefox. Of course I can’t do the fun things with this mobile browser, which I accepted because it did pretty much everything else just as it should. Until it started going downhill. Now, your mobile browser is, in a word, awful. Here are just a few of the problems it now has:

1. Web pages. When I first started using it a web page would be there until I closed it. No matter how many pages were open. Now, even if I have only two or three pages open, I close Firefox down and launch it again, the tabs are there showing what pages were open, but no URLs, and thus no pages. Everything is blank. 2. Speed. Our wi-fi has speeds ranging from 100Mpbs to 300Mpbs for downloads. But lately, some of those very same pages, well, let’s just say I could go and get a cup of coffee and they’d still be loading. 3. Logins. This is the worst issue. I must have logged into at least two dozen sites in Firefox and you know how many logins it saved? Two. Totally unacceptable! I don’t have the time or patience to continually look up login info that Firefox should have saved. It doesn’t even ask if I want to save that info.

So, I have kept Firefox on my iPad, and I will check every once in a while to see if there have been any improvements. But, until then, Google has become my default browser. It’s rather sad when the people who make the basic engine for the TOR browser, the world’s most private browser, can’t make a mobile browser that works properly.

So, until later Greg

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Recently Firefox has failed to restore many of the tabs used in previous sessions.

I think since the same time, a white L on a blue background has appeared on loading the page, temporarily replacing the normal page icon.

Can anyone help me solve this problem, please?

Hi In the absence of network connectivity, submitting a search or entering a URL in the universal bar fails to detect the network issue. Moreover, the content of the universal bar is lost (forcing the user to type again, which can be very frustrating for a long URL)

How to reproduce: - open firefox iOS - switch your phone to airplane mode and deactivate wifi - open a new tab and try accessing any webpage (eg mozilla.org, or type something to be searched) - observe how the content of the bar is instantly lost and a blank page is displayed.

What should be expected: - the universal bar should still contain whatever was typed (or the URL of the search engine) - the body of page should display the usual "The internet connection appears to be offline" message.

PS: this apparently only happens in newly created tabs, not with existing ones.

I had many tabs open in firefox on my iphone, which were unique and not open in firefox on my laptop. Inhad kept them there for a while because theyvwere important. I happened to tap on 'pick up tab' from my laptop in order to work on something from my phone for the forst time. This looks like a new feature that I didnt notice before. It opened that tab but immediately closed all of those tabs I had kept opened. It also deleted and overwrote all of my iphone history, so that everything exactly matches my laptop. If I go in my iphone's firefox history it does not show those old tabs under recently closed tabs! I can't find those anywhere. Help! Had I known it would do this I would have made sure to save the tabs and history somehow! How can I get my iphone tabs and history back?? Thank you

put the + back for new tabs. I hate hate hate hate that I have to go all the way over to the 3 lines for a drop down menu for new tabs. it's such an easy fix to put the plus sign back. why do you make simple features SO DIFFICULT

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

How can I switch from one open tab to another?

I work using links from publications and open tabs in relation to the link being researched. I used to be able to switch between tabs by clicking the open badge and selecting one of the other open tabs to switch to it. Now, anytime I try to switch to another of the open tabs the image of the first tab in position flashes on to the open tab I’m trying to get and flashes off then nothing happens because when I select DONE, I’m taken back to the last tab I wanted to switch out from.

So, again; how can I switch from one open tab to another?

I recently updated the Firefox app on my iPhone through the App Store. When I re-opened the app all my previous (many) tabs were closed. There’s no option to restore the session and while I still have history of “closed tabs” it doesn’t actually show the tabs the were closed as a result of the update, just the tabs I had closed before the update occurred. Since I’ve had some tabs open for a long time and I open and close tabs very often looking through my entire history isn’t a very viable solution. Is there some other way to restore my previous session like there is in browser?

I’ve never had an issue like this before on my laptop/windows. Thank you for your help.

Hello, I'm not tech savvy at all so I'm stumped. I am currently trying to read a story in reader mode, and while it was fine for the first few chapters, after that random characters would have random error boxes and were not individually legible, although one could piece it together from context. How should I fix this? Pictures attached below of Original Page + Normal Reader Mode vs Original Page + Problem Reader Mode.

Thank you.