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Why does Firefox do not open QR codes on my iPhone camera?

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone,… (read more)

Need help please to fix this problem: Firefox does not open QR codes on my iPhone. On my phone, the toggle for Scan QR codes is turned on. I open the camera on my phone, point it to a QR code on my laptop screen, Firefox on my phone opens in a new screen -- but nothing happens. What is missing? Thanks for helping me.

Solved 7 60

Firefox Not Syncing Passwords to iOS

Firefox on iOS states "No saved passwords" despite my desktop having all passwords and sync turned on. Turning off sync, signing out and back in, deleting the app and rei… (read more)

Firefox on iOS states "No saved passwords" despite my desktop having all passwords and sync turned on. Turning off sync, signing out and back in, deleting the app and reinstall, all did not resolve the issue.

Any help appreciated

Solved Archived 5 354

what happened to being able to send webpages from my iPhone to my computer?

I used to browse on Firefox on my iPhone, and when I wanted to delve into a tiny page I would send it to my computer's Firefox. That capability seems to have gone away. … (read more)

I used to browse on Firefox on my iPhone, and when I wanted to delve into a tiny page I would send it to my computer's Firefox. That capability seems to have gone away. Is there still a way to do that? I have tried turning Desktop Site on but that doesn't seem to do anything. Help!

Solved Archived 5 181

Don't see sent link or tab on iOS device after send from Firefox desktop

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently … (read more)

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently signed in. I get a "Sent" pop-up notification after I do the Send on the desktop web browser, but there is no notification of any kind on the iPad.

My searches for this on the web, and on this site, show me only the 'how to send' steps, and I see nothing that is 'where to look for received links'. What should I expect to see on the iOS device when I do this send?

FF for Mac 140.0b4 (beta channel, autoupdates) Mac OS 15.5 Sequoia iOS 18.5 FF for iOS 139.0

Solved Archived 3 230

Bookmarks not syncing between laptops

Hi, all! I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all … (read more)

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

Archived 3 291

Can not login into Firefox Sync on iPad

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from em… (read more)

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

Solved Archived 3 160

“No password Found” after Sync between iPhone and iPad

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the p… (read more)

Hi there My iPhone has over 50 bookmarks and passwords saved on Firefox. I used the iPad to log on Firefox and started sync between the two devices. After 3 mins, the password page of the two devices showed “No passwords found”!

Would you please advise how I could retrieve my passwords ? Thank you so much

Archived 2 251

Password on iPhone

After a recent apple update,the app Password was created on my phone. It does not appear to be syncing with Firefox password in this Password app. It appears the Password… (read more)

After a recent apple update,the app Password was created on my phone. It does not appear to be syncing with Firefox password in this Password app. It appears the Password app has replace Keyword in my apple settings which was working and synced with my Firefox. Any suggestions?

Archived 2 212

Multiple issues with iOS app all started a few months ago - can't sync or send tabs

iOS 15.8.3, FF Version 133.2. A couple of months ago I started having a bunch of issues with the iOS app simultaneously. First I couldn't get my tabs to sync. Then I sig… (read more)

iOS 15.8.3, FF Version 133.2.

A couple of months ago I started having a bunch of issues with the iOS app simultaneously. First I couldn't get my tabs to sync. Then I signed out and had a hard time signing back in-- it just wouldn't work. Now I am finally signed in, but the app isn't working like it used to. I haven't been able to sync tabs since then now matter how many times I try. It still shows tabs for stuff I read months ago. I can't send tabs from desktop to my phone (but I can send from my phone to desktop with no issues). Finally, the tabs are all weird now-- they are huge (see pic).

I have tried uninstalling and reinstalling 20 or 30 times. I'm considering going back to Safari because the main reason I use Firefox is for phone/desktop connectivity and it just isn't working anymore. Any ideas?

Archived 2 231

Firefox Sync does not upload bookmarks from Windows to iPhone

Firefox Sync is not syncing bookmarks from Windows to iPhone. The issue persists even after creating a completely new Firefox Account, creating a new Firefox profile, rei… (read more)

Firefox Sync is not syncing bookmarks from Windows to iPhone.

The issue persists even after creating a completely new Firefox Account, creating a new Firefox profile, reinstalling Firefox, and testing on a different network.

Environment Windows 11 Firefox 153.0 (64-bit) Firefox downloaded from mozilla.org (not Microsoft Store) Firefox for iPhone (latest version) VPN disabled Windows Defender only (no third-party antivirus) Problem

Bookmarks created on the iPhone never appear on the Windows PC.

Bookmarks created on the Windows PC also never appear on the iPhone.

The iPhone currently contains more than 1,000 bookmarks.

Tabs and account sign-in appear to work normally, but bookmark synchronization does not.

Troubleshooting already performed Created a new Firefox profile. Reinstalled Firefox. Created a completely new Firefox Account. Signed out and signed back in. Reset Sync. Verified that bookmark sync is enabled. Confirmed services.sync.engine.bookmarks = true. Tested with VPN disabled. Tested using a mobile hotspot instead of the home network. Verified DNS resolution using nslookup. Verified Mozilla servers are reachable from Chrome. Confirmed Firefox DNS settings are default: network.trr.mode = 0 network.dns.disableIPv6 = false Sync log observations

The Sync log reports that bookmark changes are detected:

Sync.Engine.Bookmarks.BookmarkSyncUtils pushChanges: Processed change records: {"updated":9}

However, the log never contains a request similar to:

POST ... /storage/bookmarks

Therefore, bookmark changes appear to be detected locally but are never uploaded to the Sync server.

In different sync attempts, I have also observed intermittent network-related errors such as:

NS_ERROR_NET_RESET NS_ERROR_CONNECTION_REFUSED NS_ERROR_UNKNOWN_HOST

For example:

Failed to fetch symmetric keys. Not syncing: login returned false.

and

The lookup of the hostname failed.

However, DNS resolution and connectivity appear normal outside Firefox:

nslookup successfully resolves Mozilla Sync hosts. ping succeeds. Opening https://profile.accounts.firefox.com/v1/profile from Chrome returns the expected HTTP 401 Unauthorized response ("Bearer token not provided"), indicating the server is reachable. Additional information

Because the iPhone contains more than 1,000 bookmarks, I would also like to know whether Firefox Sync has any known limitations or issues related to synchronizing large bookmark collections.

Expected behavior

Bookmarks created on either device should synchronize to the other device.

Actual behavior

Bookmark changes are detected locally but never uploaded, and no bookmark synchronization occurs in either direction.

I would appreciate any guidance on additional diagnostics or whether this could be a Firefox Sync bug.

Open 2 20

Not getting Sync to my computer

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and thi… (read more)

I don’t understand what’s going on, but this is not working for me and I am not an eight by person who can get or understand how to use this software I’m a senior and this is frustrating that’s all I can say

Open 2 20

Can't get tabs to send or sync from iPhone to desktop

I'm signed into Firefox on both my iPhone and my PC desktop, and I can see that both devices are listed under my account. I want to send all of my tabs from my iPhone to … (read more)

I'm signed into Firefox on both my iPhone and my PC desktop, and I can see that both devices are listed under my account. I want to send all of my tabs from my iPhone to my desktop at once. When I sync, nothing happens. I can't find a way to send the tabs other than one at a time. This was straightforward and easy when I had Firefox for Android, but I have yet to find a way to do it with iOS.

Archived 2 140

Lockwise

I have linked, synced, authenticated, the whole nine, all my logins are gone, what’s wrong? I’m logged in on my phone, tablet and laptop, still nothing. What am I doing w… (read more)

I have linked, synced, authenticated, the whole nine, all my logins are gone, what’s wrong? I’m logged in on my phone, tablet and laptop, still nothing. What am I doing wrong?

Archived 1 515