Where is the privacy and security icons?

For the last two days, I have not been able to clear caches. Because the privacy and security icon is missing. There’s a privacy notice there. When I click it, there’s no… (read more)

For the last two days, I have not been able to clear caches. Because the privacy and security icon is missing. There’s a privacy notice there. When I click it, there’s no area for me to clear cachets.

Please advise

Asked by shabakasunyanifula2024 6 hours ago

Can't load Newsmax

I am unable to load Newsmax - I get the message: "Secure Connection Failed The connection to www.newsmax.com was interrupted while the page was loading. The page you… (read more)

I am unable to load Newsmax - I get the message: "Secure Connection Failed

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

It loads fine in Safari - maybe I should use that as my default browser.

Asked by wanberg 12 hours ago

Deleting virus’s erv

I don’t know whether I have Firefox focus installed I think . How do I know , where can I see what has been deleted ( virus’s )and so forth

Asked by Jackiewoodward48 13 hours ago

  • Solved

Firefox Browser

I have been using Firefox since I first started using computers, so for over fifteen years. Initially, I only used it on my PC, but for the past few years I have also bee… (read more)

I have been using Firefox since I first started using computers, so for over fifteen years. Initially, I only used it on my PC, but for the past few years I have also been using it on my iPhone and iPad. Until now, I have been a very satisfied user, but for some time now I have been extremely dissatisfied with Mozilla and Firefox. I have been using Startpage as my search engine for many years and Firefox is set up that way on all my devices. But on Apple devices, every time I open the browser, Google is now set as the search engine again and I have to correct the setting every time. I find this patronising, inconsiderate and extremely rude. If this cannot be changed very quickly, Firefox will no longer be my default browser on any device. I would be very sorry to see that happen, but it really is not acceptable. Are you so short of money that you have to rip off your long-standing users? I would be very grateful for a reasonable and helpful response.

Asked by Primo Klabauter 3 days ago

Answered by TyDraniu 14 hours ago

Firefox not accepted at my bank

My Firefox browser works just fine, and the "about" tab says it is up to date with ESR, but Chase.com won't let me log in, saying I need ESR. If I already have it, what g… (read more)

My Firefox browser works just fine, and the "about" tab says it is up to date with ESR, but Chase.com won't let me log in, saying I need ESR. If I already have it, what gives?

Asked by vanderso 19 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Default engine keeps switching itself

Hi - I have added Kagi as a search engine and set it to be the default. This works as expected, until at some point, hours later, for reasons I don’t understand, it switc… (read more)

Hi - I have added Kagi as a search engine and set it to be the default. This works as expected, until at some point, hours later, for reasons I don’t understand, it switches itself back to DuckDuckGo. Kagi remains available as a choice, and I can re-reset it back to default. I’m not sure if this is a bug, or a misconfiguration on my part. Thanks.

Asked by pnf515 20 hours ago

Last reply by pnf515 17 hours ago

Search bar keeps suggesting malicious website

The search bar suggestions keeps suggesting me to go to Reddit.com with triple ‘d’. This redirects me to all kinds of malicious websites. It happens when I make a typo an… (read more)

The search bar suggestions keeps suggesting me to go to Reddit.com with triple ‘d’. This redirects me to all kinds of malicious websites. It happens when I make a typo and put “reddd+enter” instead of “redd+enter”.

I would like to block this website from loading or from being suggested in my search bar.

This is a security risk for popular websites that people rely on your autocomplete to access.

Thanks for your help.

Asked by Julio Vázquez Martínez-Lozano 1 day ago

iOS 26.1 Firefox Keeps Opening New Tabs

How can I stop my tablet from opening a new tab every time I switch to Firefox? It’s the worst when I’m trying to get information quickly into another app. I’ve looked th… (read more)

How can I stop my tablet from opening a new tab every time I switch to Firefox? It’s the worst when I’m trying to get information quickly into another app. I’ve looked through all of the settings and it’s not there. I’ve tried typing about:config and it does nothing except show the new tab window.

Someone please help. I’ve seen an answer from a question about a decade ago but things have changed now and there is no “options” if that’s the next suggestion. All I see is Settings now, and no options to change this in there either. This should be obvious right?

Asked by Waffaru 1 day ago

Automatic switching of search engines

Hi - I’m experiencing that the Firefox app on my iPhone (iOS) has a bug where it’s causing it to automatically switch search engines from the search engine I have set in… (read more)

Hi - I’m experiencing that the Firefox app on my iPhone (iOS) has a bug where it’s causing it to automatically switch search engines from the search engine I have set in settings to another one that I have disabled. It’s becoming extremely annoying & frustrating that I have to go in and reset it every time it does it - which is close to four times a day. Also I’ve noticed that I can no longer delete search engines I don’t use. Please fix.

Asked by ethan.kotouc 1 week ago

Last reply by Happysassycat 1 day ago

Private browsing

Firefox iOS updated this morning to 143.1 In private browsing it’s in dark mode automatically and won’t change even if changing to light in the settings. Any help? St… (read more)

Firefox iOS updated this morning to 143.1 In private browsing it’s in dark mode automatically and won’t change even if changing to light in the settings.

Any help? Steve

Asked by Steve 1 month ago

Last reply by peter18 1 day ago

Search engine resets when closing app

The latest version of Firefox won’t save my custom search engine as the default. When I force close the app, it goes back to DuckDuckGo. iOS 26.1 Latest version of Fire… (read more)

The latest version of Firefox won’t save my custom search engine as the default. When I force close the app, it goes back to DuckDuckGo.

iOS 26.1 Latest version of Firefox.

Asked by matt.horning 1 week ago

Last reply by TyDraniu 2 days ago

  • Solved

Default search engine keeps changing to Google

After the latest update, my default search engine in Firefox keeps automatically changing to Google, even though I’ve repeatedly reset it to Kagi. This seems like a bug, … (read more)

After the latest update, my default search engine in Firefox keeps automatically changing to Google, even though I’ve repeatedly reset it to Kagi. This seems like a bug, but let me know if there’s anything I can do on my end to make the change stick!

Asked by Laura.virginia.anderson 2 days ago

Answered by Laura.virginia.anderson 2 days ago

FireFox bookmarks sync on ios is broken!

Hi The latest FireFox mobile app on the latest ios does not synch bookmarks anymore. The sync is ON, on all of my devices and also on my desktop computer and the bookma… (read more)

Hi

The latest FireFox mobile app on the latest ios does not synch bookmarks anymore. The sync is ON, on all of my devices and also on my desktop computer and the bookmarks sync is turned on where I've installed FireFox. In the past, when I used to bookmark a page on any of my mobile devices, it created a folder called Mobile Bookmarks and added the bookmarks to this folder, then on my desktop, in the bookmark manager, I'd copy them from Mobile Bookmarks folder to the Bookmark Menu folder and the Mobile Bookmarks folder would automatically disappear once it was emptied out.

As of the latest update, the bookmarks on my ios devices just get dumped into the FireFox blank tab workspace. Is this supposed to be a new intended bad design or mishap or annoying feature just creating more work for us?

Also, the Home button at the top of the page, next to the URL bar, has disappeared and it was a major convenience because instead of closing a tab and reopening a new one, I could just press the home button to clear the current tab and start anew. I guess another bad redesign where a developer or ui/ux designer thought it was a useless feature? It was a very useful feature and I see tons of requests on your website to put it back.

Thanks

Asked by Ken94105 2 days ago

"Delete cookies and site data when Firefox closes"

Hi! I am using MacOS Firefox and configured: Delete cookies and site data when Firefox closes. However I could not find this option in Firefox for IOS or iPadOS and the… (read more)

Hi! I am using MacOS Firefox and configured:

Delete cookies and site data when Firefox closes.

However I could not find this option in Firefox for IOS or iPadOS and therefore unwilling to use it on these platforms. I find it unconvenient manually deleting those data before closing and I hate foreign software installed on my devices.

Is there any settings I have missed?

Asked by OÅF 2 days ago

ads blocker

How is it possible that even Edge - in addition to Orion - have implemented ways to include extensions within the iOS app, while the Firefox developers keep saying that t… (read more)

How is it possible that even Edge - in addition to Orion - have implemented ways to include extensions within the iOS app, while the Firefox developers keep saying that they can't do it because of Apple restrictions?

Asked by ricardotr90 2 days ago

Last reply by TyDraniu 2 days ago

Firefox app always opens a new tab when clicking on a link

Hi! So I have been using the firefox app on my ipad air for a while now and in the last few weeks the following issue has turned up: Regularly, but not always, the app … (read more)

Hi! So I have been using the firefox app on my ipad air for a while now and in the last few weeks the following issue has turned up: Regularly, but not always, the app opens a new tab any time I click on a link. Example: I use moodle for work and each time I want to get somewhere in my moodle classes, a new tab opens. When I give the app a fresh start, the issue resolves for a while but returns eventually. I have no idea why but I have to say that it is quite annoying when you have to scrool through tabs all the time. Hopefully, you will be able to help me out. Thank your for taking the time to understand my issue! Sandra

Asked by sandra_duffe 3 days ago

Last reply by George Kitsoukakis 2 days ago