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  • Archived

Can’t Move Tabs Since Update

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This … (read more)

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This is making the browser unusable for me. I have tried closing and reopening the app and restarting my iPhone but neither worked.

Asked by Cat M 8 months ago

Last reply by Rob Daddy 6 months ago

  • Archived

Revisiting a tab - page goes blank / back to home page

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue. It appears to be related to the fact that, if I haven't visited a tab in … (read more)

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

Asked by yellowltd 1 year ago

Last reply by Paul 1 year ago

  • Archived

YouTube sometimes redirects me to the YouTube app and signs me out on Firefox

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me ou… (read more)

I honestly don’t khow to describe this, but when I open YouTube, there’s a random chance for it to redirect me to the YouTube app and to add insult to injury, signs me out of the YouTube site on Firefox too… I have no idea how to fix this, I tried everything I could think of

Asked by GuyWithAHat 1 year ago

Last reply by Infinity__ 1 year ago

ios: “close all tabs” always fails

It seems since the last major system update on my iphone11 pro max (512G), firefox (my primary browser) has been… weird. Long keypress delays (inconsistent; about 1/3 of… (read more)

It seems since the last major system update on my iphone11 pro max (512G), firefox (my primary browser) has been… weird.

Long keypress delays (inconsistent; about 1/3 of the time as bad as 3s to over 10s!); I notice these to a much lesser extent on other browsers, but also on other browsers (why I’m singling out the iOS 18.1 release behavior changes; currently: iOS 18.3.2)

Frequent “crashes” (app simply closing) in the middle of activity);

Scroll unresponsiveness, similar in occurrence and delay times to keypress issues;

I have wondered if I’m having: • malicious software problem (?) • hardware intermittent failures (my battery needed replacement, which I’ve recently done and many things on the phone operate better, likely better use of multi-cores) • iOS software depending on new chips, and iphone 11 not having - software solution w/in iOS which is… inadequate

One thing I’ve noticed which is consistent (something I have not used before these behaviors, but partly this - and phone reboots - because of it):

Attempts to close all tabs consistently, always fails.

Any help appreciated.

Asked by yarko82 1 month ago

Last reply by yarko82 1 month ago

  • Archived

Clicking on links opens to blank page

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple t… (read more)

Sometimes randomly, but happens often when using EBay, clicking on link opens to a new blank tab. The tab lists about:blank. Sometimes the link will work after a couple tries, but sometimes can take more than 5 times to get the link to open. On some sites it can happen randomly, but it’s pretty repeatable while using eBay. I have deleted the app from iPad, did a hard reset, and reinstalled the app, but there is no difference in behavior. Behavior started with the most recent Firefox iOS update. Firefox iOS, Firefox 124.0 (39709), iPad iOS running all latest versions and updates as of 03/24.

Asked by davidcarlo3 1 year ago

Last reply by nirolf 1 year ago

  • Archived

Suggestion: Switch to New Tab

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a n… (read more)

The behavior of Firefox on my iPad when long-pressing a link and selecting the “Open link in new tab” option is counter to how it should operate. It opens the link in a new background tab. It should open the link in a new tab and bring that tab to the foreground, like it does in the desktop app.

Asked by HuntingPudel 10 months ago

Last reply by Paul 10 months ago

  • Archived

Pages don’t load from apps

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it.… (read more)

I’ll use the example of movie times. In the IMDB app you can pick movie times, that link sends you to my web browser (Firefox) which opens to the homepage, but that’s it. It doesn’t do anything else, it doesn’t even attempt to open a page. It’s been happening for a while. What am I doing wrong g?

Asked by Andrew Wissel 1 year ago

Last reply by Kiki [Off - Back on May 14th] 1 year ago

  • Archived

Links from Google search open blank tab (about:blank)

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" work… (read more)

Since a while, when I click on a link in a Google search result, the link opens in a blank tab (about:blank). Opening the link via the context menu "open in new tab" works without any probem. This happens on a iPad with iPadOS 16.7.6 with Firefox 124.0 (39709). FF is set as standard browser. Does not happen in Safari or Chrome.

Asked by mopperle 1 year ago

Last reply by Infinity__ 1 year ago

  • Solved
  • Archived

Clearing history sometimes rearranges my open tabs on the iPad

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example, Old tabs: 1 2… (read more)

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example,

Old tabs: 1 2 3 4 (active tab is 2) New tabs after clearing the history: 1 3 4 2 (active tab is now 3)

Is there a way to prevent this? I’d like to keep the original order of my tabs.

Regards.

Asked by mosis11 11 months ago

Answered by mosis11 11 months ago

  • Archived

Close tabs automatically when leaving firefox

The button in settings/privacy/close tabs automatically has disappeared in firefox for ios v 127. It appears that I no longer have the option to keep my private tabs open… (read more)

The button in settings/privacy/close tabs automatically has disappeared in firefox for ios v 127. It appears that I no longer have the option to keep my private tabs open which is very inconvenient

Asked by Brian Fredericks 11 months ago

Last reply by Infinity__ 10 months ago

  • Archived

Tabs Deleted

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing… (read more)

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing the tabs that I need. Is there any fix?

Asked by nabihaamir 10 months ago

Last reply by Infinity__ 10 months ago

  • Archived

Browsing

From time to time firefox deletes suddenly all my tabs in normal as in private browsing. Also few years ago I could turn off the „close private tabs“ option in setting, b… (read more)

From time to time firefox deletes suddenly all my tabs in normal as in private browsing. Also few years ago I could turn off the „close private tabs“ option in setting, but since firefox cleared off everything (again), that option ain‘t available anymore. Someone pls help.

Asked by frederic.surm 10 months ago

Last reply by Infinity__ 10 months ago

  • Archived

Mobile iOS Firefox

Hello It’s with a heavy heart that I write this, but it’s regarding something you should know. When I first started working on a computer full time I choose Firefox as m… (read more)

Hello

It’s with a heavy heart that I write this, but it’s regarding something you should know. When I first started working on a computer full time I choose Firefox as my browser. The reason being that I thought working on a computer shouldn’t be just entry work. I thought it should be somewhat fun as well.

Now I think my first version of Firefox was around ver. 15. With that one I could change the whole look of the browser to make it more fun, it offered many very useful add ons, and it was a very fast and reliable browser. Because of this when I had to choose an email client I chose Thunderbird, because it had many of the same fun options.

So I worked on a computer for 10 years and I think by that time Firefox was somewhere North of ver. 60. I think due to all of the improvements in speed and security I couldn’t dress it up like the earlier models, but you could change the banner at the top which was neat, and almost all of the add ons had been constantly updated my the developers so I never had to delete a single one. Plus things were continually being added to the browser itself, so all in all I was never dissatisfied with it and recommended it to anyone looking for a browser to use on their computer.

Unfortunately I no longer work or have a computer and I am forced to do everything on an iPad. Naturally my first choice for a browser was Firefox. Of course I can’t do the fun things with this mobile browser, which I accepted because it did pretty much everything else just as it should. Until it started going downhill. Now, your mobile browser is, in a word, awful. Here are just a few of the problems it now has:

1. Web pages. When I first started using it a web page would be there until I closed it. No matter how many pages were open. Now, even if I have only two or three pages open, I close Firefox down and launch it again, the tabs are there showing what pages were open, but no URLs, and thus no pages. Everything is blank. 2. Speed. Our wi-fi has speeds ranging from 100Mpbs to 300Mpbs for downloads. But lately, some of those very same pages, well, let’s just say I could go and get a cup of coffee and they’d still be loading. 3. Logins. This is the worst issue. I must have logged into at least two dozen sites in Firefox and you know how many logins it saved? Two. Totally unacceptable! I don’t have the time or patience to continually look up login info that Firefox should have saved. It doesn’t even ask if I want to save that info.

So, I have kept Firefox on my iPad, and I will check every once in a while to see if there have been any improvements. But, until then, Google has become my default browser. It’s rather sad when the people who make the basic engine for the TOR browser, the world’s most private browser, can’t make a mobile browser that works properly.

So, until later Greg

Asked by Old & Tired 1 year ago

Last reply by Paul 1 year ago

  • Archived

Recent "tab closed [undo]" Firefox iOS popup after closing any tab

This really annoying popup is a newer feature in Firefox iOS and it's very irritating because there doesn't seem to be any toggle to turn it off. If I close a tab I very … (read more)

This really annoying popup is a newer feature in Firefox iOS and it's very irritating because there doesn't seem to be any toggle to turn it off. If I close a tab I very consciously closed the tab, I don't need the popup to prompt me to reopen it. The popup also blocks the bottom nav menu in the app so you have to wait 1-2 seconds for the popup to go away before you can use the nav menu. Please make it possible to remove this firefox popup.

Asked by wolverinebri 1 year ago

Last reply by wolverinebri 1 year ago

  • Archived

All tabs disappeared from one session to the next

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. Th… (read more)

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Asked by Nightsgrow 1 year ago

Last reply by Paul 1 year ago

  • Archived

Blank screen on new home page on iPadOS

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things … (read more)

As the title says, after the last update I’m getting a blank screen when I delete the current tab, normally I would get the Home Page with all my favourites and things

Asked by UltraViolet 9 months ago

Last reply by Tomatoshadow2 9 months ago

  • Archived

Bug or malware problem

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic b… (read more)

I either have some malware or a bug on my iPhone that only affects my Mozilla account. I will open a tab then try to go back to that tab later and it looks like the pic below with just an “L” in the upper left corner of the tab and when I open it there is nothing there. I’ve cleared my browser hx and even restarted my iPhone several times to try and fix the problem but it’s still there. Any help with how to get rid of this?

Asked by jcefus 1 year ago

Last reply by jcefus 1 year ago

  • Archived

[iOS]After restarting the app, the tabs that previously opened aren't loaded, displaying default new tab screen

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again Expected result - The tabs that previously opened is kept and possible to a… (read more)

Procedure 1. Open Firefox iOS 2. Open some pages 3. Force-close the app 4. Open Firefox again

Expected result - The tabs that previously opened is kept and possible to access

Actual result - The tabs exists, but displaying default new tab page, cannot visit the page - pageback/forward is not working - All tabs are affected

note - By pressing down pageback/forward, there is history which says "internal://local/sessionstore?url=..." is generated. - There are some people on my local app store (JP) complaining the same issue. - After erasing and reinstalling the app, this issue happened again.

The app is almost unusable because of this bug.

Asked by bleepblopp 1 year ago

Last reply by Paul 1 year ago