Showing questions tagged: Show all questions
  • Archived

None of my browsers can produce search results but my internet was connected very well to my router.

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my … (read more)

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my internet is very much connected to my router. My isp can’t find an issue. What is wrong?

Asked by April Nelson 1 year ago

Last reply by James 1 year ago

  • Archived

Private Tabs (Not Opening On IOS since new 2 days ago vers 127.0)

Your new update has possibly screwed my private tavs opening data because private tabs no longer open when I use the firefox IOS website for my Iphone and it is quite ann… (read more)

Your new update has possibly screwed my private tavs opening data because private tabs no longer open when I use the firefox IOS website for my Iphone and it is quite annoying since I had a lot of private tabs open before this incident occurred Can I please get a response on how to fix this annoying problem by the firefox team and when an update will occur to fix it this from this 127.0 New Update of yours please fix the private tabs from closing on my IOS Iphone device it is quite annoying when I fully exit the app or give me an idea how to fix it.

Asked by Shin Kusane 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (read more)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by SuMo Bot 1 year ago

Last reply by Rawan Abdelrahman 1 year ago

  • Archived

Add to Home Screen option doesn't appear

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When u… (read more)

Hello. I have firefox for Ipad. IOS 17.2. The issue I am having is that I would like to save a website shortcut to my home screen like I normally do with Safari. When using Firefox, once I'm on the site I want to "Add to Home Screen," I go to the share menu and this option doesn't appear. Other options such as print..etc do, but not ADD TO HOME SCREEN.

Any help in resolving this issue would be greatly appreciated.

Thanks.

Asked by ssmaynard29 1 year ago

Last reply by Paul 1 year ago

  • Archived

Enable JavaScript

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript e… (read more)

I'm trying to add a new Google Gmail account I just recently created to my iOS 17 iPhone 13Pro Gmail app and it's telling me I need to use a browser that has JavaScript enabled. I'm using Firefox as my default browser. How do I enable JavaScript so that Google will let me add my new email account?

Thanks for your help! Seems many have this problem and no answered in the support data base.

Bill

Asked by Bill Sopchak 2 years ago

Last reply by darmidal 1 year ago

  • Archived

Password popup immediately closed

When attempting to insert account/password into a website, the Firefox would popup, ask for the iOS passcode, popup the list of matching accounts then immediately closed … (read more)

When attempting to insert account/password into a website, the Firefox would popup, ask for the iOS passcode, popup the list of matching accounts then immediately closed that popup and create a blank tab.

This also happened when trying an alternative but similar method with "Use saved password".

Infuriating.

Difficult to reaearch this.

Happens on numerous websites, most recently at Alternative To dot net.

https://alternativeto.net/

Asked by s.egbert 1 year ago

Last reply by pdbeer 11 months ago

  • Archived

PayPal API Broken on iPadOS

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using… (read more)

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Asked by Annemarie Bridy 1 year ago

Last reply by SUMOsJR 1 year ago

  • Archived

Youtube won't work

Youtube won't work anymore. I've been watching youtube for years and now on Firefox and now it won't work anymore. For months now it keeps saying "Gah. Your tab just c… (read more)

Youtube won't work anymore. I've been watching youtube for years and now on Firefox and now it won't work anymore. For months now it keeps saying "Gah. Your tab just crashed". I've tried many things to fix but nothing works. Really annoying. Is it time for me to stop using firefox?

Thanks

Asked by jeremimadsen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Reapparance in FF124 of problem "External link not opening if no window is open on startup", from FF 117+ fixed

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR] For couple weeks , following any external link/ref… (read more)

[With ~Ff 123?8 and now 124 installed on iOS 17.3 platform updated a couple weeks ago from iOS 15.+ on my iPhone XR]

  For couple weeks , following any external link/reference, such as all 'unsubscribe' links from Apple Mail messages, Firefox opens but homepage rather than to the link/url argument (and url field shows blank, not display the extrrnal link's url address in url input box.
  Support history shows an identical problem in Ff ~117 reported (Aug '23, I think)   (if the condition of Firefox not currently running is same, which I haven't yet been able to determine) and apparently resolved then ( 2 replies, but thread is not visible because FF Support has it recorded as "Archived").

Asked by Peiks 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Server issues?

Server hasn't been able to read any of my articles (even ones <1min) for a few weeks. I'm happy to delete old articles off the server to give it more space but the app… (read more)

Server hasn't been able to read any of my articles (even ones <1min) for a few weeks. I'm happy to delete old articles off the server to give it more space but the app doesn't give me that possibility. I have loved using this app in the past and hope these are just temporary glitches! I have attached a screenshot of the red alert I get when trying to listen to articles. (Note: the full screenshot tells the time but didn't include the red alert. The second screenshot is from the same screenshot but isolated the alert.)


Thank you for your help.

Asked by hanna.lafranconi 1 year ago

Last reply by hanna.lafranconi 1 year ago

  • Archived

Issue with .mobileconfig File Downloads on Firefox for iOS

Hello, everyone! I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functi… (read more)

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Asked by Shalini U 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Sites redirect to spam site

I have just within the last day noticed when I visit one particular news type site that it constantly and consistently redirects me to a spam site telling me my phone is … (read more)

I have just within the last day noticed when I visit one particular news type site that it constantly and consistently redirects me to a spam site telling me my phone is being ransomed or some such nonsense. I have tried incognito mode, I have cleared all personal data and cache and uninstalled Firefox then restarted phone then reinstalled and it keeps happening. I’ve noticed it once in a while with random other sites but it never stuck around this one seems more pervasive. I haven’t installed any new apps recently? I have no idea what to do but am concerned of course something is going on. Please help if you can! Thank you very much

Asked by mrsh21413 1 year ago

Last reply by mrsh21413 1 year ago

  • Archived

Frequent tab closing crashes

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% o… (read more)

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% of the time.

Asked by jhotter567 1 year ago

Last reply by jhotter567 1 year ago

  • Archived

Cant edit URL on Google Search Results

As Google’s search features get more and more anti-user, it is more important than ever to be able to add the “&UDM=14” after receiving their newly formatted, patheti… (read more)

As Google’s search features get more and more anti-user, it is more important than ever to be able to add the “&UDM=14” after receiving their newly formatted, pathetic excuse for results.

Something has recently changed that makes this impossible.

When on a Google search result page, attempt to edit the URL only allow editing the search query. There is already a location for this, the query field.

Asked by seth3 1 year ago

Last reply by Scarletioshub 1 year ago

  • Archived

WHY Firefox refuses login on just one website?

I can do anything on firefox except log into the costco.com webssite. I have cleared everything, rebooted, turned off enhanced tracking, popups, no extensions or addons … (read more)

I can do anything on firefox except log into the costco.com webssite.

I have cleared everything, rebooted, turned off enhanced tracking, popups, no extensions or addons but about once every week firefox REFUSES to let me login. I can go to Safari and all is good. What could possibly be left to do, hate to go to Chrome but Mozilla is just not doing right.

Asked by CindyR 1 year ago

Last reply by CindyR 1 year ago

  • Archived

Long-press Tab animation issue

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine video_link I… (read more)

In the dark theme mode, there seems to be an issue with the animation when long-pressing the Tab. However, in the light theme mode, the animation works fine

video_link I think a video would make it more intuitive : )

device: 13 mini with iOS 15.7 (Translation by ChatGPT)

Asked by di_gua 1 year ago

Last reply by di_gua 1 year ago