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  • Archived

Passwords are gone

All my passwords are gone. When I tried to log into a site, I get a Firefox message, saying to save and auto fill passwords, you must have a device pass code. I am not re… (read more)

All my passwords are gone. When I tried to log into a site, I get a Firefox message, saying to save and auto fill passwords, you must have a device pass code. I am not redirected anywhere, and have no idea where to find a device pass code. I’m devastated as all my passwords were saved here. How can I get them back?

Asked by Leslie 1 year ago

Last reply by Leslie 1 year ago

  • Archived

Firefox for iOS keeps requiring login on Google.com for search

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before an… (read more)

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Asked by seastrains 1 year ago

Last reply by Kiki 1 year ago

  • Archived

sign in

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, … (read more)

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, I know its the right one.

Asked by lucindamacy 8 months ago

Last reply by Khalid 8 months ago

  • Archived

No Longer See ‘Recommended by Pocket’ option

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appe… (read more)

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

Asked by theport 1 year ago

Last reply by Paul 12 months ago

  • Archived

Transferring tabs

I’m trying to transfer my iPhone Firefox tabs (All 100+ of them) to my Mac laptop Firefox. I have already signed in before and I would really like some other way to trans… (read more)

I’m trying to transfer my iPhone Firefox tabs (All 100+ of them) to my Mac laptop Firefox. I have already signed in before and I would really like some other way to transfer tabs than to tediously click every tab from the Firefox account drop down menu. The Firefox help page for setting up sync don’t help since I still need to click every one of those tabs from the drop down menu. If there is something I’m missing about the process can someone please explain it to me, and it would be greatly appreciated if someone to help me find a way to transfer my tabs all at once.

Asked by surfergirlscl 1 year ago

Last reply by surfergirlscl 1 year ago

  • Solved
  • Locked
  • Archived

Filtering search results.

DuckDuckGo is default browser on iOS ad iMac. I want to block any and all Amazon.com results from my searches. How do I do that? If an overall block is not possible, h… (read more)

DuckDuckGo is default browser on iOS ad iMac. I want to block any and all Amazon.com results from my searches. How do I do that? If an overall block is not possible, how to I customize a search or the results list to filter out Amazon.com?

Asked by tynbai 1 year ago

Answered by Kiki 1 year ago

  • Archived

I don't want to set up passcode to use autofill passwords

I was going to switch from Chrome to Firefox on my iphone, but FF is telling me I need to set up Touch ID/passcode to use the saved passwords feature. I don't want to do … (read more)

I was going to switch from Chrome to Firefox on my iphone, but FF is telling me I need to set up Touch ID/passcode to use the saved passwords feature. I don't want to do this and don't see a way around it. Is there any option to decline this? If not, I guess I'll be stuck with Chrome for now! Couldn't find an answer to this anywhere. Would love some help.

Asked by pepperandpepper 1 year ago

Last reply by Paul 1 year ago

  • Archived

Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Appl… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

restore previous session

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then select… (read more)

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then selecting the Restore Previous Session button. But in 122.0.1, that button no longer appears. How can I now achieve a restoration of the previous session?

Asked by jayhhpc 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox download

I have downloaded Firefox from the App Store. Opened it using the icon on my iPad. Created an account to be able to get support. I need the video downloader BUT it keeps … (read more)

I have downloaded Firefox from the App Store. Opened it using the icon on my iPad. Created an account to be able to get support. I need the video downloader BUT it keeps saying I need to download Firefox!??? I did. What am I missing?

Asked by angelaarcher4204 1 year ago

Last reply by James (On Vacation) 1 year ago

Bookmarks, missing folders "solved"

Disregard.**** I have a lot of Folders Full of bookmarks and I can't find them and It seems like a lot of bookmarks, not in folders are also missing. I am on… (read more)

        • Disregard.****

I have a lot of Folders Full of bookmarks and I can't find them and It seems like a lot of bookmarks, not in folders are also missing. I am on iPhone 11 Pro Max iOS 17 XX. You need suggestions would be appreciated. Thank you. "Solved"

Asked by Doublegourd 6 months ago

Last reply by Paul 6 months ago