Showing questions tagged: Show all questions
  • Archived

Crash on startup on iPhone and iPad (iOS 16.2)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPa… (read more)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPad however a message is shown that Firefox seems to have crashed and I'm asked whether I want to restore tabs. Choosing either 'yes' or 'no' results in starting up Firefox and crashing again with the same message/question as a result.

I have removed and reinstalled Firefox on my iPad. It did start up and I was able to sign in with my account. However, when I wanted to use Firefox again, crashing on start up was there again.

I have included a crash report from my iPhone.

Asked by stephan45 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox crashes on Iphone (not due to IOS). I've tried everyting

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then qui… (read more)

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks

Asked by Isa 1 year ago

Answered by Isa 1 year ago

  • Archived

Search window in starting page does not work?

When I try to search for something directly from the Firefox starting page I get no results but instead find myself transferred to the home page of the search engine. (Ec… (read more)

When I try to search for something directly from the Firefox starting page I get no results but instead find myself transferred to the home page of the search engine. (Ecosia)

Is this by design or an error?

Thanks in advance.

Asked by ola.harstrom 1 year ago

Last reply by ola.harstrom 1 year ago

  • Archived

Fire Fox stopped auto filling passwords from iOS password repository

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved … (read more)

Until today, Fire Fox on my iPad has reliably interacted with the iOS password repository to auto fill passwords for web sites. Now it presents the prompt to use a saved password but it never goes and retrieves it. It leaves the login and password fields blank. I’m using Firefox 116.2 (33536) and iPadOS 16.6.

It has also stopped working on my iPhone.

Asked by daywood 7 months ago

Last reply by Paul 6 months ago

  • Archived

iOS link preview cannot be disabled

I don't know if this is a system wide iOS issue or something specific to Firefox, but I'm not able to disable link preview when long pressing a link. I was able to disabl… (read more)

I don't know if this is a system wide iOS issue or something specific to Firefox, but I'm not able to disable link preview when long pressing a link. I was able to disable it in Safari which also disabled it in iMessage, but link previews are still showing up in Firefox and Firefox Focus. It's very surprising for a browser focused on privacy and security. I should not have to make a connection to another server in order to see the URL behind a link. Automatically downloading from an unknown URL opens my device up to zero day exploits and privacy violations. Does anyone know how to disable this completely or submit a bug report to Firefox?


/edit: moved thread from (desktop) Firefox to Firefox for iOS section.

Asked by firefoxsecurity 6 months ago

Last reply by firefoxsecurity 6 months ago

  • Archived

Cannot customize FF on iPad Mini

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar…. - and that works for me on my Windows 10 system; but More Tools doe… (read more)

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar….

- and that works for me on my Windows 10 system; but More Tools does not appear when I click the menu button on my iPad mini.

Am running 102.0 64-bit on Windows system; not sure about iPad, but just installed it today. It seems to be running fine on the iPad mini otherwise. How can I reach the Customize Toolbar pane on it?

Asked by ronks1 1 year ago

Last reply by Paul 1 year ago

  • Archived

TURN OFF FIREFOX SUGGEST ON IOS

How is it possible that such a glaring design error still exists after so many have asked for so long? And to those commenting completely incorrect and unhelpful steps t… (read more)

How is it possible that such a glaring design error still exists after so many have asked for so long?

And to those commenting completely incorrect and unhelpful steps that lead to menus that don’t exist in the settings, WHY?

I’m bout to go back to safari. I love everything Firefox stands for but this is such a glaring oversight I can’t help but wonder what else is being missed.

Asked by isicoffs 6 months ago

Last reply by pop 6 months ago

  • Archived

install error !!! ON APPLE I PAD MINI 3

Dear : Mr/Mrs : On My Apple I Pad I Try To Download Firefox ON it... But It Is not installing Its Showing This App Is Not Compatible In This I Pad … (read more)

Dear :

       Mr/Mrs : On My Apple I Pad  I Try To Download Firefox ON it...

But It Is not installing Its Showing This App Is Not Compatible In This I Pad


Kind Request : Did You Having Any Old Version Send to Me

I Pad Model : (9.3.5) I Pad mini 3+

Asked by Aswinpcwin10 1 year ago

Last reply by James 1 year ago

  • Archived

Night mode in some sites on iPhone

Starting last week, or earlier, Firefox in my iPhone renders some websites in night mode colours. This seems most frequent in sites accessed by Google. I have tried turn… (read more)

Starting last week, or earlier, Firefox in my iPhone renders some websites in night mode colours. This seems most frequent in sites accessed by Google. I have tried turning night mode on and off in as many places as I can find, without improving the situation.

Asked by dandbathome1 1 year ago

Last reply by dandbathome1 1 year ago

Firefox keeps jumping to Goodreads

I keep Firefox open in the background on my iPad. Every time I go to it, a new tab opens up,that jumps to my Goodreads app. This drives me crazy. Can anyone suggest how I… (read more)

I keep Firefox open in the background on my iPad. Every time I go to it, a new tab opens up,that jumps to my Goodreads app. This drives me crazy. Can anyone suggest how I can get it to stop doing that?

Asked by Fay Wouk 4 months ago

Last reply by Fay Wouk 4 months ago

  • Archived

Whenever I try to add Startpage Search manually in iOS Firefox, it crashes

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s Any Suggestions? … (read more)

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

Asked by ncro 1 year ago

Last reply by Paul 1 year ago

  • Archived

I cannot find the ability to add a bookmark to the home screen using firefox on my iPhone 13

Safari on an iPhone has the ability add a bookmark to the iphone home screen which makes organizing and getting to the desired bookmark easy. I would like to use Firefox… (read more)

Safari on an iPhone has the ability add a bookmark to the iphone home screen which makes organizing and getting to the desired bookmark easy. I would like to use Firefox instead of Safari but it doesn't appear that Firefox on iOS on an iphone has the ability to add a bookmark to the iPhone home screen. Is that correct? Or am I not doing something correctly.

Asked by frank2012 1 year ago

Last reply by frank2012 1 year ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 1 year ago

Last reply by Paul 1 year ago

  • Archived

Display Toolbar on Firefox on iPad Pro 2.9

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac? … (read more)

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac?

Asked by Michael T 1 year ago

Last reply by Paul 1 year ago