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Downloading is not working - PDF file downloads as 0kb

Hello, quite for a long time I observe the same bug that you have in your application. The problem is with downloading a PDF from a supplier. The PDF is not recognised an… (read more)

Hello, quite for a long time I observe the same bug that you have in your application. The problem is with downloading a PDF from a supplier. The PDF is not recognised and it is said as an unknown file and also the file does not weigh any kilobytes or different - it’s always zero. So first issue is that the PDF is not recognised as PDF and even though when I try to save/download file to files app on iPhone and I add file extension/shortcut “.pdf”, still it weighs 0 kB.

Asked by gladoszkatarzyna 2 months ago

  • Archived

Issue with .mobileconfig File Downloads on Firefox for iOS

Hello, everyone! I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functi… (read more)

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Asked by Shalini U 7 months ago

Last reply by Infinity__ 6 months ago

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Using iOS 17.2.1 and can’t access my settings menu

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reins… (read more)

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

Asked by VLStarr 9 months ago

Last reply by VLStarr 9 months ago

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ios app does not download linked files

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I… (read more)

Whilst sending a link from my Proton drive to others i have realised Firefox (latest version on ios also latest version) does not manage to do a basic fundamental task, I triple checked all the basic settings that could interfere, cleared caches etc etc

It flashes up a warning pop up, i click download, It reaches 100% then opens up a blank window, No file inside any download folder on iphone. It's a 200mb audio file, uncompressed.

I tried with Safari & instantly achieved the download even running a VPN, Firefox is my default browser on desktops & mobile devices for sync etc so this is very inconvenient.

Answers would be appreciated. Thanks in advance

Asked by charliesparra 11 months ago

Last reply by charliesparra 11 months ago

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iPad Pro downloads

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading. … (read more)

Why is it that no matter what I download i can’t find the file or it’s not saving it anywhere? Even in the downloads on Firefox it says no downloads after downloading.

Asked by hom3gr0wn 1 year ago

Last reply by Nick T 11 months ago