Firefox for iOS Support Forum

In trying to install Firefox on IOS, the authentication codes don't work; the downloaded codes don't work; scanning the QR code doesn't work (on both iphone and ipad). I cannot log onto Firefox on either device. And of course I ultimately get locked out.

version 113.2 — logged me out of sync

says “enter password to sync” i enter my password, my profile flickers back to the blank face and refuses to sign me in and now i have no access to my passwords, reading list or bookmarks

i uninstalled and reinstalled and it does the same thing but now it just says “sync to save data”

images included in attachment attached in order of what happens.

same thing happens on ipad.

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.

I have two are clouds [email b] and [email a]. I am log in with [email a] I’m trying to register the other where they will be on the same account but somehow some has used the other o register and I can’t register the [email b] I wanted to register it also where I have on the same account the [email b] I don’t use for my Apple ID it is used for my iCloud mail I just just wanted to have them both combined as one on my fire fox

I have two accounts [email b] and [email a]. I am log in with [email a] I’m trying to register the [email b] on the same account but somehow is using it I can’t register it with the other because someone is using it the [email b] I someone is stealing my identity please help by combine them both on the same account the [email b] I don’t use for my Apple ID I use it for my iCloud mail I just just want to have two combined together as on on both combined accounts on my fire fox someone has stolen a lot of valuable information about me can you please help and bring it to a stop

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]

The latest and previous versions for over one year-two years have had problems with tabs.

1. My account is logged off after closing FF with the active tab opened and starting again. Whatever service I am logged in to is logged off. DEVS!!! JUST TRY IT!!! The services in other tabs are logged in but not in the active one.

2. opening a link in a new tab ("right click") throws me somewhere in the list of my tabs. It is not opened just next to the active tab. just somewhere ahead. eg I have 80 tabs. My active tab is 60th. the link opened in the new tab is 75th. Unlike in Chrome next to the active tab.

3. tabs sometimes "lose" their address. They are blank. They very rarely open properly after a few restarts of FF.

4. moving tabs is very difficult unlike in Chrome or Safari

how God dam stupid are you people ? you present an option to "sync OTHER devices" with a QR code! but when someone usees this QR code they get a message saying basically they can not use the QR code to sync the " OTHER " device! this is not only retarded its joe biden retarded !

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure there is a way to get it back but O don't know how. Please help. I could install/save but I think I'd lose everything that was there.

So this would be a question about a situation that I have been involved with before and any attempt at finding a reasonable solution that would help resolve this dilemma has been quite difficult to find. And so, I will paint a portrait of the scenario:

So hypothetically, let's assume that <User> has Two-step Authentication activated on Mozilla Firefox and is on a weekend excursion of the Mighty Mississippi River and so happens to lose that phone to the surging undercurrents and a tumultuous exodus to those murky depths, but On Top of This Person's Game, quickly attains a new phone (yet in a moment of rushed deliberation and penchant to make some minor miscalculations (to spice things up, of course) couldn't keep the old phone number.

And so, in the course of updating the newer phone version and the number on numerous sites and has arrived at finally updating Mozilla Firefox account, which asks to Two-step Authenticate by sending the code to the bottom of the Mississippi River (or some bull shark's belly (who is most likely very confused about why his lunch is buzzing and starts to be concerned about his own gut health issues).

And so, the Issue at hand is, how does one get thru the Two-step process, which only seems extremely eclectic about sending codes to that ex-phone instead of paying attention to this newer, younger phone version.

Thanks in advance, - Lost in a River