Zero help

I'm a little disappointed that I will have to use a different browser to stream with Xfinity. I have asked for help to determine what could cause connectivity issues, but… (read more)

I'm a little disappointed that I will have to use a different browser to stream with Xfinity. I have asked for help to determine what could cause connectivity issues, but obviously it's not a big enough issue. Too bad, I kind of liked Firefox.

Asked by V G 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Missing Home Page icon after update to v140

Firefox v140 on iPad, iOS v18.x.x Missing Home Page icon on Firefox web pages after forced update to v140. Not good!!! Is there any way to restore the Home Page icon (h… (read more)

Firefox v140 on iPad, iOS v18.x.x

Missing Home Page icon on Firefox web pages after forced update to v140. Not good!!!

Is there any way to restore the Home Page icon (house) or restore a previous version of Firefox?'

Asked by galenpcc 1 week ago

Last reply by Kiki 1 week ago

Three dots problem only on my iPad

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab op… (read more)

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Asked by Julian Schleif 1 month ago

Last reply by Muhammad Nasir 2 days ago

Unable to access a single domain in Firefox from a single device

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same con… (read more)

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same configurations, as well as my Mac computer using Firefox. I am able use Safari on the iPad to access the domain Canada.ca. No other domains I have visited have an issue. The page immediately returns “The Network Connection Was Lost” Try Again page. only when using Firefox only on my iPad. I have tried using different DNS settings, weakening/increasing privacy settings all to no avail.

This seems very random and strange to me

Asked by privac23 4 months ago

Last reply by markbullen1 4 months ago

New privacy terms - where are they?

I just heard the disheartening news that Mozilla just removed its long-standing promise to never sell peoples’ data…and inserted language giving themselves worldwide lice… (read more)

I just heard the disheartening news that Mozilla just removed its long-standing promise to never sell peoples’ data…and inserted language giving themselves worldwide license to use the information entered in Firefox. Where can I find these new terms? How did I miss this?

What is the point of using Mozilla now, why bother?

Gross Stuff.

Asked by stricklerew 4 months ago

Last reply by San_Francisc-o1 4 months ago

No Home Button

I don’t seem to be able to add a Home Button within the Browser since it updated to the latest version. This is very frustrating as it gets used all the time. Please expl… (read more)

I don’t seem to be able to add a Home Button within the Browser since it updated to the latest version. This is very frustrating as it gets used all the time. Please explain how I can add a home button.

Kind regards

Wayne

Asked by trizz1969 1 week ago

Last reply by Kiki 4 days ago

Where is the QR Code reader after Firefox iOS update 140.1 please?

A little square used to pop up when I clicked on the searchbar on my iPhone, but it seems to have stopped doing this with the latest release. Can anyone please help me f… (read more)

A little square used to pop up when I clicked on the searchbar on my iPhone, but it seems to have stopped doing this with the latest release. Can anyone please help me find it, or if it has gone, then please confirm to me?

I can still open QR codes by opening the Camera App first, but the Firefox QR code reader was always easier to use, and I just like it more!

Asked by ian.andrew.pettifer 1 week ago

Last reply by Kiki 5 days ago

sync.firefox.com.cn Inaccessible

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24… (read more)

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24th, after logging into the domestic version account, data synchronization cannot be achieved. (Currently, all downloads automatically redirect to the international version, and the login account is also the international version account. However, the domestic version data was not backed up before, and it is necessary to log in to the domestic version again to back up the data.) . Is there any expert who can offer a solution? The data of eight years has not been backed up. Urgent

Asked by 15821706689 1 month ago

Last reply by Kiki 1 month ago

When I finish with a website and X it closed there are two homepage tabs showing.

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I… (read more)

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I must have changed accidentally. Thank you.

Asked by tomlee648 3 months ago

Last reply by ben187 3 months ago

Bookmarks not syncing between laptops

Hi, all! I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all… (read more)

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

Asked by pacoverin 3 months ago

Last reply by jessiebaloun 3 weeks ago

Feedback

Just wanted to give feedback back hopefully the devs will take my comments with a grain of salt. I love fire fox desktop but on my iPhone chrome has better features with … (read more)

Just wanted to give feedback back hopefully the devs will take my comments with a grain of salt. I love fire fox desktop but on my iPhone chrome has better features with its app. If the UI can become smooth and streamlined similar to chromes mobile app it, then it would help alot to keep me on fire fox’s mobile app .I am trying to fully transfer to fire fox but the app holds it back. I think you could innovate from chromes idea. As a whole, Fire Fox has a group of users who it trust for privacy and being a trusted word of mouth company.

Best regards,

Roman Mayer

Asked by Roman Mayer 5 months ago

Last reply by James (On Leave) 5 months ago

Displaying Warning

I’m the owner of www.ductworkinstallation.com Why does your browser keep posting the wrong warning that my website make a security threat to my visitors - this is wrong! … (read more)

I’m the owner of www.ductworkinstallation.com Why does your browser keep posting the wrong warning that my website make a security threat to my visitors - this is wrong!

Gennadiy Edelshteyn [edited phone# from community support forum]

Asked by Gennadiy Edelshteyn 4 months ago

Last reply by James (On Leave) 4 months ago

iOS app icon background after update

Please make the iOS app background changeable back to dark. It looks terrible with white background, in my opinion. Please make it background color an option in the setti… (read more)

Please make the iOS app background changeable back to dark. It looks terrible with white background, in my opinion. Please make it background color an option in the settings. Thank you.

Asked by P S 4 months ago

Last reply by dpb2 3 months ago