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Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Appl… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 1 week ago

Last reply by Tomatoshadow2 1 week ago

No Longer See ‘Recommended by Pocket’ option

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appe… (read more)

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

Asked by theport 1 month ago

Last reply by Paul 1 month ago

Looking for the “Trackers Blocked” toggle. My first time on the Firefox app.

Looking for the “Trackers Blocked” toggle. This is concerning the Firefox Focus app, which I’m using on my iPhone. My first time on the Firefox app. I’m following the … (read more)

Looking for the “Trackers Blocked” toggle. This is concerning the Firefox Focus app, which I’m using on my iPhone. My first time on the Firefox app. I’m following the directions to allow some ads, in order to view a video clip on MSNBC, which is in an email I received from them.

Asked by pcnv 1 month ago

Last reply by Kiki 1 month ago

Downloading latest Firefox

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot belo… (read more)

To download the Firefox browser it says to go to the menu and open 'About Firefox', but there is no such question in the Menu. You can see the Menu in the screenshot below

Asked by Eli Greenslade 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox for iOS keeps requiring login on Google.com for search

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before an… (read more)

Hello, for weeks now, upon doing Google searches using Firefox for iOS, I have been prompted to log in to my Google account, even though I was already logged in before and did not log out. It's not just to the extent that every time I start a new browser session and do a search, I have to log in -- I just navigate away from the app to another one and return, and I'm prompted to log in again even though I didn't quit the browser.

I've already searched for solutions to this problem and found the suggestions to clear browser cache, which I did, and to make sure cookies are enabled ... which I can't seem to do because I cannot find any such setting in the Firefox app settings itself, or in my phone's system settings under "Firefox".

I also realize this might be an issue with Google or my phone itself.

I'm using an iPhone 11 running iOS 17.2.1 and my Firefox app is up to date.

Any help would be appreciated, thanks

Asked by seastrains 2 months ago

Last reply by Kiki 2 months ago

sharing browser tabs from macbook browser to iphone browser

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open. i have had no succ… (read more)

i have searched for hours on how to share a webpage (in firefox broswer) i am viewing on my iphone 15 to my macbook firefox browser when it is open.

i have had no success

Asked by Jimmy MacDonald 2 months ago

Last reply by Kiki 2 months ago

Technical

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to… (read more)

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to do it! Thanks.

Asked by janegilbert01 2 months ago

Last reply by Kiki 2 months ago

restore previous session

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then select… (read more)

In the version prior to 122.0.1, I was able to restore a previous session I had accidentally closed by going to the toolbar menu button, choosing History, and then selecting the Restore Previous Session button. But in 122.0.1, that button no longer appears. How can I now achieve a restoration of the previous session?

Asked by jayhhpc 2 months ago

Last reply by Paul 2 months ago