No Longer See ‘Recommended by Pocket’ option

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appe… (read more)

Hello: I’m running iOS 17.3.1 on iPhone. The problem I’m experiencing: I used to see the Recommended by Pocket articles on my iOS Firefox homepage, but they stopped appearing a few weeks ago. I’ve searched for a resolution, but all I can find are the steps for customizing/personalizing my HomePage: the problem is that although I’m signed into my Firefox/Mozilla account and have chosen Firefox as my Homepage for New Tabs, and I’ve signed out, restarted the app and changed my Firefox settings several times, the option: ‘Recommended by Pocket’ ( along with the actual articles appearing on the homepage) doesn’t even appear anymore: I’m at a loss as to locating that option, as well as, again, seeing the Recommended Articles as they appeared previously. Thanks so very much for any help !

Asked by theport 2 months ago

Last reply by Paul 5 hours ago

None of my browsers can produce search results but my internet was connected very well to my router.

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my … (read more)

It’s not I stall and update as far as I know, it’s an issue I’ve never seen. My browsers, Firefox chrome DuckDuckGo etc none of them can produce search results though my internet is very much connected to my router. My isp can’t find an issue. What is wrong?

Asked by April Nelson 3 days ago

Last reply by James 3 days ago

When typing into an input field on Firefox on iPad, a white bar appears

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525 A white toolbar appears at the bottom of the screen (when using a Bl… (read more)

This bug appears to have happened before: https://github.com/mozilla-mobile/firefox-ios/issues/15525

A white toolbar appears at the bottom of the screen (when using a Bluetooth keyboard) or above the floating keyboard (if using the iPad on-screen keyboard). It takes up space but serves no function and often makes it difficult to view whatever webpage I’m looking at, or, even worse, to see what I’m typing if the input field is at the bottom of the screen.

If the “Done” button is clicked, the bar goes away, but then doing so also exits the input field, so I can’t type any further if I close this toolbar. The up/down arrows seem to serve no function.

I have tried uninstalling and reinstalling the Firefox app but the issue did not go away.

This does not happen in any other app, including other web browsers like Safari.

Any advice, or a bug fix, would be much appreciated.

Asked by Noon 3 days ago

Last reply by Rawan Abdelrahman 3 days ago

Firefox passwords not syncing across devices

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing… (read more)

For some reason accounts/passwords are not syncing on Firefox across my iPhone and MacBook. I have both signed into the account and have set up sync but it is not sharing across the devices.

Asked by CERO 6 days ago

Last reply by Infinity__ 4 days ago

Why are there no extensions in Firefox?

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firef… (read more)

Mozilla's Android app has extension support but Mozilla's iOS app doesn't, I don't know why, I don't want to use Android, the only feature I miss on Android is this Firefox feature.

Asked by İbrahim ÖZÇELİK 5 days ago

Last reply by James 5 days ago

iOS FireFox Suggestions Only Shows 1 Bookmark Result

Hi, Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show. I want the previous behavior bac… (read more)

Hi,

Recently, when I type in the URL bar, there is only 1 suggestion from my bookmarks. Before, there were several bookmarks that show.

I want the previous behavior back so that I only need to type a few characters and then choose one of the suggested bookmarks in the list of results. Now, I need to keep typing a lot more characters/words before the 1 bookmark I want shows up. Sometimes I can’t recall enough of the full URL so the bookmark I want never shows up.

This is a big downgrade in the user experience. Is there a setting to go back to the previous behavior?

Regards.

Asked by User 2 weeks ago

Last reply by Kiki 1 week ago

Night mode gone

My option for night mode to invert the colors for websites has suddenly disappeared from the menu. If I go to settings I can turn on dark mode but it does not work for a … (read more)

My option for night mode to invert the colors for websites has suddenly disappeared from the menu. If I go to settings I can turn on dark mode but it does not work for a lot of websites. How can I get night mode back?

Asked by Jules Kronen 2 months ago

Last reply by lostbydesign 2 weeks ago

IOS/iPadOS Dark Mode Theme No Longer Working

With version 124 of Firefox, the ‘Dark Mode’ theme no longer works. Whether I set the theme to “Use System Light/Dark Mode” or if I manually set the theme to dark, it st… (read more)

With version 124 of Firefox, the ‘Dark Mode’ theme no longer works. Whether I set the theme to “Use System Light/Dark Mode” or if I manually set the theme to dark, it still always shows ‘light’ mode. FYI, my iPad settings are set to ‘Dark’ mode.

I prefer to read white text on a black background - much easier on the eyes! In earlier releases of Firefox, I was able to enjoy reading stories. Now I must set my iPad (manually whenever I want to use Firefox to read) to ‘Smart Invert’ (which will switch the Firefox window to dark mode), then turn off ‘Smart Invert’ to do anything else on my iPad.

Any assistance would be appreciated. Thanks.

Asked by Rick 2 months ago

Last reply by lostbydesign 2 weeks ago

external links are not opened in FF for IOS

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browse… (read more)

Hi all, opening of external links (e.g. out of AppleMail or any other App) is no longer possible since FF version 123.0 (IPhone 6S+ mit IOS 15.8.2, FF is standard-browser). The last weeks I followed the article (https://support.mozilla.org/en-US/questions/1442950) which should be fixed with version 124. Meanwhile I updated to FF version 125.2 but the issue is not solved for me yet. When I click on an external link in AppleMail or other Apps, FF starts and shows the startscreen. Then the screens "flickers" one time but nothing else happens. Because not many users are reporting this issue I think that may be a configuration set on my IPhone is the cause of this and not a bug in FF. Has anyone an idea what can be the issue and how to solve it ?

I'm now very annoyed by this issue and if I don't find a solution soon, I'll install another browser.

Thank you in advance for your support Udo

Asked by 4rtvjj45j8 4 weeks ago

Last reply by Adrian 4 weeks ago

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Browsing history glitching

When I opened my Firefox browser my browsing history suddenly vanished. I noticed this when I saw that my recent activity was empty in my new tab I just opened. My bookma… (read more)

When I opened my Firefox browser my browsing history suddenly vanished. I noticed this when I saw that my recent activity was empty in my new tab I just opened. My bookmarks and tabs is still here. This glitch has happened twice now! Why does this glitch keep happening and Is there anyway I can get my browsing history back?

Asked by palm tree 1 month ago

Last reply by coles23943 1 month ago

Issue with .mobileconfig File Downloads on Firefox for iOS

Hello, everyone! I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functi… (read more)

Hello, everyone!

I'm encountering a perplexing problem with downloading .mobileconfig WiFi profile files through a direct link in my ReactJS web application. This functionality works flawlessly on Google Chrome, Safari, and Edge across iPhone and iPad devices. However, when attempting the same on Firefox for iOS, the downloaded file becomes corrupted and unrecognizable as a .mobileconfig file.

The download mechanism is implemented using a simple anchor tag that points directly to the file on the server. Interestingly, only in Firefox on iOS, the content of the .mobileconfig file gets altered during the download process, leading to corruption.

I'm keen to understand why this issue is occurring specifically with Firefox on iOS and how to resolve it. Has anyone else faced a similar challenge or have any insights on how to ensure the file downloads correctly on all browsers, including Firefox on iOS? Any advice or suggestions would be greatly appreciated!

Thank you in advance for your help!

Asked by Shalini U 1 month ago

Last reply by Infinity__ 1 month ago