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  • Archived

Black screen Youtube videos

I just started getting this black screen instead of some youtube videos whilst they are running , and whilst the sound still goes on perfectly fine. It's rare that it hap… (read more)

I just started getting this black screen instead of some youtube videos whilst they are running , and whilst the sound still goes on perfectly fine. It's rare that it happens and it can change into the normal image, and when i change from full screen view to normal view it can also change back to the normal/real image. Does anyone know what that could be from?

Asked by shadyz 5 years ago

Last reply by shadyz 5 years ago

  • Archived

Videos autoplaying even with all the new settings

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen … (read more)

Until today the options for stopping videos auto playing worked OK, suddenly they don't work at all. I had changed all the settings in about:config - please see screen shot attached - a couple of weeks ago when they suddenly started auto playing and that solved the issue, but now I am back to square one. Even when I have ensured that the autoplay option is changed in the preferences section they are still auto-playing. Any suggestions please as this is driving me crazy!

Thanks in advance for your help. It is much appreciated.

Asked by KezzerN 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube videos stutter for a second every 30 or so seconds?

I will watch a video on YouTube (any video) and the PICTURE will pause a second while the audio continues uninterrupted (no matter the quality I put it on). It happens ev… (read more)

I will watch a video on YouTube (any video) and the PICTURE will pause a second while the audio continues uninterrupted (no matter the quality I put it on). It happens every 20-50 seconds (even while not in full screen). I have adobe flash player installed.

Asked by 28dayslate 5 years ago

Last reply by 28dayslate 5 years ago

  • Archived

Youtube.com on my browser is not loading correctly

I use youtube alot and just recently the site stopped loading correctly just displaying parts of the header bar at the top of the page and nothing else at all bellow I ha… (read more)

I use youtube alot and just recently the site stopped loading correctly just displaying parts of the header bar at the top of the page and nothing else at all bellow I have tried other browsers having the same issue and also on opera on a hisesnse smart tv that also doesnt work. We have 3 seperate networks at home and this issue is only ocuring on the one that im using no dns settings have been changed to cause this issue no network speed issues are present and i have also tried clearing cookies and cache and still no result please help im running out of ideas

https://screenshots.firefox.com/TkK4VKqpDBLRPyCY/www.youtube.com

Asked by haydon97 1 year ago

Last reply by haydon97 1 year ago

  • Archived

updated from 57 to 63 No longer able to view live Youtube videos

I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video format… (read more)

I updated from 57 to 63 and am No longer able to view "live" Youtube videos. I can view older videos. your browser does not currently recognize any of the video formats available

I blew away all addons. I turned off Use Hardware acceleration. I installed Flash Player.

No luck. Help

Asked by G_Eak 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

youtube not loading in firefox 65

Hi All other borowsers load youtube but not firefox it hangs on loading youtube on red like above at quarter fill and the buffering ring keeps en-circling like a shark. … (read more)

Hi

All other borowsers load youtube but not firefox it hangs on loading youtube on red like above at quarter fill and the buffering ring keeps en-circling like a shark. It has occured since update to Firefox version 65.0.2 on 64bit. Please fix this and kindly get back to me. I checked my router, dns, ethernet adapter etc. and all my pc's have this issue since this version of firefox came out. I am throughly fed up. Please get back to me asap. I am not a noob and have exhausted all possible troubleshooting steps. Refreshed firefox, reinstalled it after removing it with proper scrubbing software, checked the about:config everything I can possibly think of and even scoured the forums. I just spent 4 hours of my life trying to fix this and even did a previous windows backup restore to no avail.

Asked by sortmyit 1 year ago

Answered by sortmyit 1 year ago

  • Archived

Firefox stops playing audio

I'm having problems with Firefox suddenly refusing to play audio. Here's the usual scenario: - I start my computer, open Firefox, go to YouTube and can normally watch the… (read more)

I'm having problems with Firefox suddenly refusing to play audio. Here's the usual scenario:

- I start my computer, open Firefox, go to YouTube and can normally watch the videos with the sound working just fine.

- After a while the sound stops working. I think it usually happens after I close down Firefox and start it again, but I'm not 100% sure if that is the case. It never just stops in the middle of me watching a video. When it stops working I can hear a strange sound when the sound should start playing. Like it plays for an fraction of a second and then stops. The same happens if I want to jump forward to the middle of the video that I want to watch.

- When the audio stops working in Firefox it still works everywhere else. I can open MS Edge and the audio still plays just fine there. The same with regular windows applications like Spotify.

- If I restart the computer it works again.

Things I have tried until now:

- Opened Firefox in safe mode.

- Refreshed Firefox.

- Switched back to the default theme.

- Created a new Firefox profile using "firefox.exe -P" command.

- Restarted the audio device (using "net stop AudioSrv" and "net start AudioSrv").

- Disabled and re enabled my audio device from Device Manager.

- Cleared Firefox Cache.

- I checked the playback device setup and Firefox is not muted anywhere, I also increase the volume to 100% but it didn't help.

- Reinstalled Firefox.

None of the above worked.

I saw that there is some issue with the newest version of windows (on the insider ring), but I'm on regular branch, my Windows version is 16299.

The fact that it works for some time makes me think that it's not due to codecs or something like that.

Any ideas?

Asked by CofkoCof 2 years ago

Last reply by CofkoCof 2 years ago

  • Archived

firefox crashed and now no version of firefox will work on youtube

Firefox auto updated to the latest build which at the time was 40.0.3 on dell laptop running windows 8.1. It crashed and reset and put the old firefox folder on my deskt… (read more)

Firefox auto updated to the latest build which at the time was 40.0.3 on dell laptop running windows 8.1. It crashed and reset and put the old firefox folder on my desktop. I went to youtube and as soon as I load a video for playback it stopped responding , froze and crashed, eventually crashing the computer forcing a reboot. So, I have no addons or spyware or virii but it still will not work on you-tube. will work every place else but not youtube. It will not work in safe mode either. it will not work disabling hardware acceleration. using iobit uninstaller I removed everything and downloaded the full desktop installer and the same thing occurred. I uninstalled it and downloaded a different iteration, water fox, same thing , does not play youtube , It partially functions when using palemoon x64 but errors out often. everything is up to date adobe flash/shock wave Firefox with or without addons and plugins I have been using Firefox since it was devised and never had this happen before. also, youtube plays with other browsers such as chrome and IE. does anyone have an idea what has happened even clean up to date installs crash and become unresponsive on youtube using FF.

Asked by MarkieB 4 years ago

Last reply by MarkieB 4 years ago

  • Solved
  • Archived

Youtube notifications constantly loading, never show up

I am starting this new thread, as the thread showing the issue as noted in my topic applies to me, but is currently going on with lastest firefox. I am using Windows 10 6… (read more)

I am starting this new thread, as the thread showing the issue as noted in my topic applies to me, but is currently going on with lastest firefox.

I am using Windows 10 64 bit and I tried everything, including safe mode, etc. etc. in the other thread ,and nothing is working.

Its not windows 10 because chrome and edge work fine regarding this issue.

I was unable toget 'automatically add' my info here in chrome browser, so I had to do it in FF ,and I'm pasting it here now:

{
  "application": {
    "name": "Firefox",
    "version": "46.0.1",
    "buildID": "20160502172042",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0",
    "safeMode": false,
    "updateChannel": "release",
    "supportURL": "https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/",
    "numTotalWindows": 1,
    "numRemoteWindows": 0,
    "remoteAutoStart": false,
    "autoStartStatus": 2
  },
  "lockedPreferences": {},
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 0,
    "windowLayerManagerType": "Basic",
    "windowLayerManagerRemote": true,
    "supportsHardwareH264": "No; Hardware video decoding disabled or blacklisted",
    "numAcceleratedWindowsMessage": [
      ""
    ],
    "adapterDescription": "AMD Radeon HD 7700 Series",
    "adapterVendorID": "0x1002",
    "adapterDeviceID": "0x683f",
    "adapterSubsysID": "32481682",
    "adapterRAM": "2048",
    "adapterDrivers": "aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
    "driverVersion": "16.150.2401.0",
    "driverDate": "4-15-2016",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterSubsysID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": false,
    "directWriteEnabled": false,
    "directWriteVersion": "10.0.10586.0",
    "direct2DEnabledMessage": [
      ""
    ],
    "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)",
    "info": {
      "AzureCanvasBackend": "skia",
      "AzureSkiaAccelerated": 0,
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "cairo"
    }
  },
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": true,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.12",
      "version": "4.12"
    },
    "NSS": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    },
    "NSSUTIL": {
      "minVersion": "3.22.3",
      "version": "3.22.3"
    },
    "NSSSSL": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    },
    "NSSSMIME": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    }
  },
  "userJS": {
    "exists": false
  },
  "extensions": [
    {
      "name": "Firefox Hello Beta",
      "version": "1.3.2",
      "isActive": true,
      "id": "loop@mozilla.org"
    },
    {
      "name": "Multi-process staged rollout",
      "version": "1.0",
      "isActive": true,
      "id": "e10srollout@mozilla.org"
    },
    {
      "name": "Pocket",
      "version": "1.0",
      "isActive": true,
      "id": "firefox@getpocket.com"
    },
    {
      "name": "Search and New Tab by Yahoo",
      "version": "1.0.3",
      "isActive": true,
      "id": "jid1-16aeif9OQIRKxA@jetpack"
    },
    {
      "name": "Skype",
      "version": "8.3.0.9150",
      "isActive": true,
      "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
    },
    {
      "name": "anonymoX",
      "version": "2.5.2",
      "isActive": false,
      "id": "client@anonymox.net"
    },
    {
      "name": "Bing Search",
      "version": "1.0.0.6",
      "isActive": false,
      "id": "bingsearch.full@microsoft.com"
    }
  ],
  "experiments": [],
  "modifiedPreferences": {}
}

It's beyond annoying and I avoid FF because of it, so any ideas ?

ty

Asked by cajunctionAI 4 years ago

Answered by FredMcD 4 years ago

  • Archived

YouTube videos stop after 25 minutes XP

So, this began a few years ago. Apparently connected to the codec issues surrounding XP and YouTube's choice to change how their videos play back, namely to the exclusion… (read more)

So, this began a few years ago. Apparently connected to the codec issues surrounding XP and YouTube's choice to change how their videos play back, namely to the exclusion of flash. I can get the flash player going but that lacks the nice video quality of 1080x720. So not much point there.

It happens at any quality setting. Videos stop at 25:21, or in other cases 23:18. The sound keeps playing, the video freezes. Moving the timeline will allow the video to play for another 25/23 minutes. This of course does not happen in Chrome, but the reason I don't watch videos in chrome is a different color saturation issue; the videos are washed out there and I suppose that is a separate thread on another forum.

Here's some evidence that this is widespread.

https://productforums.google.com/forum/#!topic/youtube/ViiQ_4nNXn8

I'm guessing I will get more attention complaining about Chrome's color saturation, but my preference is to resolve this issue in Firefox.

Asked by Hunterwh 2 years ago

Last reply by Hunterwh 2 years ago

  • Solved
  • Archived

Youtube Wont load thubnails of results in Firefox 68 (MAC OSX High Sierra 10.13.6)

For many versions of Firefox my Youtube video result thumbs won't load any images. However I can play videos when selected/linked to. I've tried everything. 1) Hardware A… (read more)

For many versions of Firefox my Youtube video result thumbs won't load any images. However I can play videos when selected/linked to. I've tried everything.

1) Hardware Acceleration disabling 2) Cookie Clearing 3) Re installing 4) New Profile 5) "about:config" spoofing 6) Plugin disabling

Nothing Seems to work... Any assistance would be appreciated!

Asked by romer242 1 year ago

Answered by cor-el 1 year ago

  • Archived

"This Connection is Untrusted" error window for youtu.be

And many other URLs, including Mozilla (!), so Firefox 40+ does not work (and I had the same problem on 38.0.1). I am using Yosemite (OS 10.10.5) on a MacBook Pro, but I … (read more)

And many other URLs, including Mozilla (!), so Firefox 40+ does not work (and I had the same problem on 38.0.1). I am using Yosemite (OS 10.10.5) on a MacBook Pro, but I had this same problem using OS 10.7.5. This is the message I get:

"This Connection is Untrusted

"You have asked Firefox to connect securely to youtu.be, but we can't confirm that your connection is secure.

"Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

"What Should I Do?

"If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

"This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate."

"Technical Details: "youtu.be uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. (Error code: sec_error_unknown_issuer)"

Sometimes I get a page, such as the mozilla.org page, which has no graphics and is in bare outline form.

Asked by stiffsage 4 years ago

Last reply by stiffsage 4 years ago

  • Archived

Cannot watch Youtube age restricted videos, the button to confirm that I understand and wish to proceed is not active.

Since recently, I cannot watch Youtube age restricted videos, the button to confirm that I understand and wish to proceed is not active. Other browsers do not have such p… (read more)

Since recently, I cannot watch Youtube age restricted videos, the button to confirm that I understand and wish to proceed is not active. Other browsers do not have such problems. Safe mode on Firefox does not help.

Asked by nray 1 year ago

Last reply by nray 1 year ago

  • Archived

YouTube videos and comments hang

This only started earlier last week, or late the week before. EVERY YouTube video, does not matter which one, who uploaded it, or when it was originally uploaded, EVERY v… (read more)

This only started earlier last week, or late the week before. EVERY YouTube video, does not matter which one, who uploaded it, or when it was originally uploaded, EVERY video causes Firefox to hang for up to 10-15 seconds, ever time. And it hangs a second time if I scroll down far enough to load the comments section. So far, all I've seen being used now is the HTML5 player on YouTube, so it's something with that possibly. Regardless, it is incredibly frustrating.

Is this due to something changing with the last couple updates to FireFox, or a plugin I have being out of date (even though they all say they're fine)? If not, is there anything I can do to fix it?

Asked by tfrTron21 4 years ago

Last reply by powerdump 4 years ago

  • Solved
  • Archived

Youtube videos randomly not working

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading.… (read more)

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading. I mostly use youtube to play music, got my own playlist, but now the songs try to load for like 10 seconds or so and then skip to other song. Tried playing a song not as a part of playlist, but a separate video. Tried to load, but eventually got error. On read more there were few suggestions, ive tried them all, nothing changed. Deleted cookies and cache. Tried playing firefox in safemode, then youtube videos work fine. btw, i guess i should mention, that i use adblock plus so that i could play the playlist and not get those 10 minute ads between every song. if i manually disable adblock, nothing changes mostly. Though 1 time the video started with an ad before the song but only once. if anyone could help me i would appreciate it. If u need any more info ask away :) (so far it seems like only videos from my playlist fail to load)

Asked by Lethos 5 years ago

Answered by guigs 5 years ago

  • Archived

Why have some YouTube interface pieces become invisible?

I've encountered a strange glitch with YouTube specifically, only in Firefox. Namely, numerous pieces of the interface - the icons on buttons (like the Like/Dislike butto… (read more)

I've encountered a strange glitch with YouTube specifically, only in Firefox. Namely, numerous pieces of the interface - the icons on buttons (like the Like/Dislike buttons) and things, menu buttons, the logo in the upper left - are simply invisible. It's most noticeable along the top. I've attached a screenshot. You can see the logo is absent, there's no button for the upper left dropdown (even when I'm logged in), and there's even no magnifying glass in the search bar button. These are only missing in Firefox. Strangest of all, these DO appear when I access the site via a proxy. I've tried mucking with my hosts file and flushing my DNS, as well as running Firefox in safe mode and resetting it, to no avail. It's possible I'm overlooking something, but I haven't yet noticed similar problems on any other sites.

Asked by Levicus 4 years ago

Last reply by cor-el 4 years ago

  • Solved

Using the dot (.) to increase the video speed ?

Hello, Mozilla Firefox is my default browser and my favorite one However, I have an issue when surfing on Youtube because at least one of the keyboard shortcuts cannot be… (read more)

Hello, Mozilla Firefox is my default browser and my favorite one

However, I have an issue when surfing on Youtube because at least one of the keyboard shortcuts cannot be used with Mozilla Firefox, while it works ok with both Internet Explorer and Microsoft Edge

Precisely, while on the French keyboard striking the "?" (question mark) key allows to reduce the speed of the video, the opposite shortcut "." (dot) does not works when it should increase the speed

Is there any technical conflict preventing for this dot shortcut to work, or was this forgotten in a way during the development phase?

In any case could it be possible to implement this in a next update?

Many thanks

Asked by Loïc 5 months ago

Answered by Loïc 5 months ago

  • Archived

firefox 33 freezes every 5 seconds since 3 days

System: Intel I5-2500 @ 3.30GHz 16GB RAM Win 7 Ultimate 64bit OS which is run in Admin Mode FF33.0 32bit ran in 64bit (Large Address Aware 2.0.4) TuneUp Utilities 2014 x6… (read more)

System: Intel I5-2500 @ 3.30GHz 16GB RAM Win 7 Ultimate 64bit OS which is run in Admin Mode FF33.0 32bit ran in 64bit (Large Address Aware 2.0.4) TuneUp Utilities 2014 x64 Perfect Disk 13 (all drives are done in Smartplacement Performance)

Network: Telenet Fibernet XL (189.85Mbps down, 9.45Mbps up, 9 sec latency)

Extensions: -Ad-Aware Security Add-On 3.7 -Adblock plus 2.6.4. -Adblock Plus Pop-Up Addon 0.9.2 -Ant Video Downloader 4.9.7.26 -Download Helper 4.9.24 -Easy Youtube Downloader 6.9 -Flash and Video Download 1.62 -Flash Video downloader - Youtube Full HD Download 6.1.2 -Greasemonkey 2.2 -Youtube Center 2.1.0 -Youtube AAdblocke 1.0

Scripts: none

Plugins: -Intel Identity Protection Technology 2.1.42.0 -Intel Identity Protection Technology 2.1.42.0 (I have this twice, not a clue why, though) -Microsoft Office 2013 15.0.4545.1000 -Microsoft Office 2013 15.0.4420.1017 -NVIDIA 3D Vision 7.17.13.4411 -NVIDIA 3D Vision 7.17.13.4411 (I have this twice, not a clue why, though) -OpenH264 Video Codec provided by Cisco Systems Inc. 1.1 -Shockwave Flash 15.0.0.152 -Silverlight Plug-In 5.1.30514.0 -Winamp Application Detecter 5.6.3.3235

Services: None

Now, whatever I do, such as typing, every 5 seconds I get a 2'ish second freeze. Often, I crash loading a new tab. I run appx. 24 tabs. Tune Up Utilities has Simultaneous Connections for FF on Unlimited.

Minor Questions: Why does my system, which is not too bad, does this? It should be able to run FF smoothly, no hangs, no crashes. But it does not seem to work this way. Do I have conflicting Extensions, or Plugins? Do I have conflicting Extensions that run amok with a plugin? Why do some Plugins appear double? Can I kill one of the doubles off?

Major question: How can I make FF smooth again?

Thank you beforehand: Xog

Asked by Xogroroth 5 years ago

Last reply by Xogroroth 5 years ago

  • Archived

Firefox crashing on YouTube

Hello. Firefox has been crashing on YouTube. After resetting Firefox, it still doesn't work. I have also cleared all cookies and cache. Here is the interesting part. YouT… (read more)

Hello.

Firefox has been crashing on YouTube. After resetting Firefox, it still doesn't work. I have also cleared all cookies and cache.

Here is the interesting part. YouTube doesn't crash when I'm logged out of my YouTube account.

I have attached my Event Viewer logs,

I am running Windows Vista Ultimate x64

Thank you for your help!

Asked by mellowcream 4 years ago

Last reply by mellowcream 4 years ago