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better than saying "Something is wrong" or "Firefox is broken"

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is… (read more)

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Asked by lisek1942 2 days ago

Last reply by cor-el 2 days ago

  • Solved

Need to copy browsing history and bookmarks to another installation of Firefox

I need to copy browsing history and bookmarks from one laptop with FF v.60 to another laptop with FF v.52. I know there are different ways of doing this, but in my case … (read more)

I need to copy browsing history and bookmarks from one laptop with FF v.60 to another laptop with FF v.52.

I know there are different ways of doing this, but in my case I don't have use of the source laptop. BUT, I do have the full profile saved in both laptops. I also had saved a json bookmarks copy, but it's 5 days old. No huge deal but I had some major restructuring of my bookmarks yesterday.

There's also sync, but I tried to just sync history and it does nothing. Plus I'm not sure if it's going to sync to "last updated" which is actually the other (destination) laptop with FF v52.

In my profile I see bookmarks clearly, but no history. They are both in places.sqlite? Should I just copy this? What else would be copied?

By the way, in bookmarkbackups folder, I see the last jsonlz4 file is from June 9 12:10 am, not June 10 12:10 am as it should have been perhaps. Does this jsonlz4 file work with the restore command of "import and backup"?

Thank you!

Asked by elzach 6 days ago

Answered by jscher2000 6 days ago

I am tryng to use Turbotax but it doesn't recognize my copy of Firefox which I just downloaded.

I am using Turbotax which says to use Firefox and even though I just downloaded the latest version, it still doesn't work with Turbotax. They say they don't recognize my… (read more)

I am using Turbotax which says to use Firefox and even though I just downloaded the latest version, it still doesn't work with Turbotax. They say they don't recognize my browser.

Asked by thammon1 1 month ago

Last reply by jscher2000 1 month ago

error message

Secure Connection Failed An error occurred during a connection to www.consumercellular.com. Cannot communicate securely with peer: no common encryption algorithm(s). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to www.consumercellular.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

Asked by civersonmpls 1 month ago

Last reply by cor-el 1 month ago

Widevine CDM plug-in issue. I can not stream any video, please help

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automaticall… (read more)

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated, what should I do. Please I tried every setting, its urgent, help me please ?

Asked by HenricuzHotmail 1 month ago

Last reply by cor-el 1 month ago

The "52.09" in question

My machine must have been hacked by spyware when it was installed, ad would only like to reinstall it after inspecting the machine abroad. What to do fr a “52.09” at this… (read more)

My machine must have been hacked by spyware when it was installed, ad would only like to reinstall it after inspecting the machine abroad. What to do fr a “52.09” at this time, where it is not supported? I am the victim of frequent disturbances.

Asked by dagaho2212 1 month ago

Firefox must be support for Windows XP and Vista

Dear admin ∵ 1.Firefox System Requirements Firefox Recommended Hardware Pentium 4 or newer processor that supports SSE2 512MB of RAM / 2GB of RAM for the 64-bit ver… (read more)

Dear admin

∵ 1.Firefox System Requirements

Firefox Recommended Hardware

   Pentium 4 or newer processor that supports SSE2
   512MB of RAM / 2GB of RAM for the 64-bit version
   200MB of hard drive space

https://www.mozilla.org/en-US/firefox/87.0/system-requirements/ https://www.mozilla.org/firefox/87.0/releasenotes/ https://www.mozilla.org/en-US/firefox/browsers/


Recommended Hardware

   Pentium 4
   512MB of RAM
   200MB of hard drive space

support for Windows XP and Vista


∵ 2.Portability

How well does your browser work across your devices? Portability Firefox https://www.mozilla.org/media/protocol/img/logos/firefox/browser/logo.eb1324e44442.svg OS availability https://www.mozilla.org/media/img/firefox/compare/icon-check.f5e1f7b288ca.svg

Firefox OS availability = yes?

https://www.mozilla.org/en-US/firefox/browsers/compare/



∴ 1."Firefox has ended support for Windows XP and Vista" is wrong!!!

"https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista" is wrong!!!

https://support.mozilla.org/en-US/search?q=firefox-windows-xp-vista


∴ 2.Firefox System Requirements

Firefox Windows Operating Systems (32-bit and 64-bit)

   Windows xp
   Windows vista
   Windows 7
   Windows 8
   Windows 10

Firefox must be support for Windows XP and Vista


∴ or 3.Portability

How well does your browser work across your devices? Portability Firefox https://www.mozilla.org/media/protocol/img/logos/firefox/browser/logo.eb1324e44442.svg OS availability https://www.mozilla.org/media/img/firefox/compare/icon-dash.ef660bd874fc.svg

Firefox OS availability = No

change yes => no

https://www.mozilla.org/en-US/firefox/browsers/compare/

thanks.

Asked by navigation 2 months ago

Last reply by cor-el 2 months ago

  • Solved

HTML5 player for windows xp 32 bit sp3 Firefox 52.9.1 ESR

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtu… (read more)

Hello,I have Windows XP 32 bit with service pack 3 and Firefox 52.9.1 ESR browser. Now that adobe flash player is history I can't play videos online that are not on youtube. I can still watch youtube videos.

Is there a HTML5 video player or something else I can install on this old system that will work or is that not possible? I know it's an old system but it still does the job.

Thanks.

Asked by adm 4 months ago

Answered by James 4 months ago

Transferring saved logins from old to new

Hi, all. I'm trying to transfer the saved logins from version 52 ESR to the current version, 86. Nothing has worked so far. I deleted the logins.jason, key3 and key4 file… (read more)

Hi, all.

I'm trying to transfer the saved logins from version 52 ESR to the current version, 86. Nothing has worked so far. I deleted the logins.jason, key3 and key4 files from the version 86 profile folder and then put the logins.jason and key3 files from version 52 in there, with no success. Any working methods?

Thanks

Asked by chaaarvy 3 months ago

Last reply by cor-el 3 months ago

Using Firefox as my browser.

I have downloaded Firefox as my browser but later installed Google over it so that when I chose the Firefox browser, the Google browser appeared. Now i would like to remo… (read more)

I have downloaded Firefox as my browser but later installed Google over it so that when I chose the Firefox browser, the Google browser appeared. Now i would like to remove Google and have Firefox as my preferred browser. It seems that whatever I do, I cant remove Google even though I click on the Firefox icon.

Asked by jmoscovis 3 months ago

Last reply by harl windwolf 3 months ago