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My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (read more)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail 3 days ago

Last reply by FredMcD 3 days ago

Firefox slows several times a day

I will be using Firefox regularly all day. After a while FF slows and slows until it stops working at all. This happens several times a day. To fix this issue I exit FF a… (read more)

I will be using Firefox regularly all day. After a while FF slows and slows until it stops working at all. This happens several times a day.

To fix this issue I exit FF and reload and the problem is gone for awhile and then it reappears.

I already refreshed FF. This issue has persisted both before and after the refresh. I did NOT add any extra add-ons. I refreshed FF solely to speed up the loading process, not for this.

Asked by waynendir 4 weeks ago

Just downloaded FF with all prompts and other copy in some unknown language how do I get back to English?

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches th… (read more)

When I downloaded FF all prompts and pull down menus are in some other what appears to be a Polynessian language, how do I get them back to English? When I do searches they are in English but anything to do with FF operation are in this very foreign, undesipherable language. Help!

Asked by crummerjim 1 month ago

Last reply by cor-el 1 month ago

Parler.com

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefo… (read more)

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefox. It worked a week ago, not now. Any suggestions?

Asked by nightwriter1 1 month ago

Last reply by FredMcD 1 month ago

CDM video and audio components will not install

One hour+ i am waiting for "Widevine Content Decryption Module" to install. Is this a bug? Is there some fix? I tried uninstalling then reinstalled, still being told I m… (read more)

One hour+ i am waiting for "Widevine Content Decryption Module" to install. Is this a bug? Is there some fix? I tried uninstalling then reinstalled, still being told I must [wait] for audio and video components to install in FF.

Asked by ToniAnnette 1 month ago

sync andriod

Thank you, My dell laptop win 7 pro, latest firefox, have one cell phone added to device. Cell phone, android 4.4.4 droid maxx, firefox for android. When I access two ema… (read more)

Thank you, My dell laptop win 7 pro, latest firefox, have one cell phone added to device.

Cell phone, android 4.4.4 droid maxx, firefox for android.

When I access two email accounts from my cell phone I go right in with no password.

When I try to access other accounts it asks for a master password, when I enter the password it just goes back to "enter master password", if I hit cancel 4-7 times it will go away and let me in but I have to manually enter password. Reloaded firefox, very few apps,automatic updates.

Asked by deeke38 4 months ago

Last reply by Wesley Branton 4 months ago

Yahoo passwords. How do I reach someone who actually works for Firefox?

Firefox randomly logs out of sites even when I've left the tabs open, and this week there have been problems with re-entering and resetting all the passwords. (Which is a… (read more)

Firefox randomly logs out of sites even when I've left the tabs open, and this week there have been problems with re-entering and resetting all the passwords. (Which is a HUGE waste of time and will keep Firefox from being my default browser when I get a laptop with enough working memory left to run anything else.) With Google and Twitter the password issues wasted only about half an hour, but with Yahoo there's still a problem. It looks as if Firefox is trying to re-enter the e-mail address into the password field even when I've typed in the password. Could this be a problem with Firefox rather than Yahoo? Please refer this question to someone who can actually go in and fix the problem, not just a "nice" Web surfer with a tip like "get a new laptop." (Though if that's your idea of a solution, feel free to send me one.)

Asked by bup709 5 months ago

Last reply by bup709 5 months ago

  • Archived

selection for spam folder just omitted blocking future emails

When I click on my spam folder there always was a selection that said something to the effect "Block future emails" and in the last two days this does not show up when I … (read more)

When I click on my spam folder there always was a selection that said something to the effect "Block future emails" and in the last two days this does not show up when I want to premantently block spam sent to me - makes no sense that this selection is just gone

Asked by eagleye06 9 months ago

Last reply by jscher2000 9 months ago

  • Solved
  • Archived

How do I clear my cache?

I'm on an old laptop with an old browser which I can't update. That shouldn't be an issue because for something that seems to be the solution for like 99.9% of the prob… (read more)

I'm on an old laptop with an old browser which I can't update. That shouldn't

be an issue because for something that seems to be the solution for like 99.9%

of the problems you get we're told to "clear the cache"

I've looke in both options/ security and options/ privacy. Nothing there about

clearing a cache. Options/ any of the others there's nothing about clearing the

cache. "play DRM content" whatever that is, I have no problem finding that.

That's righ there easy to find us if people use it all the time. But clear the

cache? Nope, that has to be hidden.

Asked by mmmjv 10 months ago

Answered by Wesley Branton 10 months ago

  • Archived

Can anyone confirm a change to firefox after 1/4/2020 that would affect java applets?

my ups thermal printer uses a java applet as I understand it. It last worked Friday Jan 3 2020. Now it will not print. Chrome works. This is a vista machine so both brows… (read more)

my ups thermal printer uses a java applet as I understand it. It last worked Friday Jan 3 2020. Now it will not print. Chrome works. This is a vista machine so both browsers are legacy. This is why I need to know if some kind of change was sent out on Jan 4-6?

Asked by info1299 10 months ago

Last reply by user633449 10 months ago

  • Archived

On Windows 7 but note says can't update any more due to cessation of support for XP/Vista.

Options/General/FirefoxUpdates/Show Update History says I have Version 68.2Oesr installed on October 22, 2019. Do I need to do anything. I tried restoring but the note ca… (read more)

Options/General/FirefoxUpdates/Show Update History says I have Version 68.2Oesr installed on October 22, 2019. Do I need to do anything. I tried restoring but the note came back

Asked by cmars0838 1 year ago

Last reply by James 1 year ago

  • Archived

I am running Vista 64 bit but my firefox will not update to the latest version what can I do?

I am not able to update my firefox which is on the ESR update channel and is version 52.9.0 (32-bit) it is causing untold problems when browsing I lose themes and I have … (read more)

I am not able to update my firefox which is on the ESR update channel and is version 52.9.0 (32-bit) it is causing untold problems when browsing I lose themes and I have lost untold add ons what is the problem and how can I fix it HELP Please.

Asked by barrywinsley5 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox has experienced a network protocol violation that cannot be repaired.

OK so since I wasn't able to find a solution here and wanted to share the solution I found since so many folks seem to be having this issue despite so many of them being … (read more)

OK so since I wasn't able to find a solution here and wanted to share the solution I found since so many folks seem to be having this issue despite so many of them being 'resolved' and 'archived' with non satisfactory solution, let me share what I found. This applies for those who have already tried these steps:

- If you can access the site that gives you this error in Firefox but no issues in another browser; - If you've cleared the cache and you still get the error; - If you've deleted all cookies and still get the error; - If you've tried starting Firefox in Safe Mode to temporarily disable your addons and still get the error,

Try this: - in the address bar type "about:serviceworkers"; a whole list of these hidden code/cookie snippets should appear in the page. I was shocked by the shear amount of them and their privacy implications >:-( - click "unregister" to remove them one by one - restart your browser.

After restarting, the problem disappeared. In my case, a corrupted 'serviceworker' was preventing me from accessing gmail.

Upon further reading, one learns that it's some kind of cache and that it helps accessing websites. Also, that it gets rebuilt as required. Finally, that this 'feature' can be disabled by turning the about:config value dom.serviceWorkers.enabled to false.

Hope this helps someone, and sorry if the formatting looks awful, I have no idea why my bulleted list doesn't show as it does in the editor.

Asked by Old_Faithful 1 year ago

Last reply by cv1960 1 year ago