Showing questions tagged: Show all questions
  • Archived

Won't open homepage on open, won't open web pages from the menu 'open new window', Can't open menu button

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, re… (read more)

Ok, since update to version 31.0, I have been having some problems. I have tried doing everything stated in the support page about resetting, reinstalling, safe mode, restarting pc etc. First problem, when I open Firefox no web page loads. It just says New Tab and a blank white page. If I press the home button I am taken to my homepage which is google.

Second problem, when I right click on a link and the menu pops up, if I click open in new window, a new window opens but it just says New Tab with a blank page and no URL information, just blank.

Third problem, the Open Menu button just doesn't work at all. You can click all you like, that thing is not opening.

I am really stuck as to what to do. I have only been using Firefox for about a month and t was good until these problems. If I can't resolve it, I will have to use another browser as it is really annoying.

I am using Windows 8.1 by the way and have scanned my computer thouroughly for both virus's and malware.

Asked by Espie79 6 years ago

Last reply by supmozilla 6 years ago

  • Archived

New windows in Firefox 29 on Windows 8.1 don't open fully maximized when clicked through a link

New problem in firefox 29: When I click a link that opens the new page in a new window, the window pops open in the last partially maximized state that it was in. Should … (read more)

New problem in firefox 29:

When I click a link that opens the new page in a new window, the window pops open in the last partially maximized state that it was in. Should I maximize the new window (in Windows 8.1) and close it and re-click the original link, the window opens again in the partially maximized state, not the last fully maximized state that I previously closed it in.

To create it as I've encountered it:

-go to https://news.google.com

-click on any article. the default behavior should be to open the article in a new window

-the window won't be maximized in my experience

-you can maximize the window and then close the window/ article

-re-click on the same article and the new window should appear again in the non-maximized state, not the fully maximized state that you closed it in previously


One point of note. Right-clicking the same link that opens the new window and specifically choosing "Open Link in New Window" DOES open the new window in a fully maximized state. I repeat, the new window does open fully maximized when you choose "Open Link in New Window" from the right-click drop downs menu. But, this doesn't happen with the simple left-click, which I'm concerned with.

Asked by bolcrom 6 years ago

Last reply by Novgorod 6 years ago

  • Archived

Can't Update Adobe Acrobat NPAPI Plug-in?

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, ther… (read more)

...Pretty much exactly like the title says. I checked the plugin checker after updating to Firefox 30 to see if there was anything that needed updating. Of course, there was: Shockwave and "Adobe Acrobat NPAPI Plug-in".

While I was able to get Shockwave up to date just fine, the Adobe Acrobat NPAPI Plug-in is presenting some trouble. As in, when I click "Update Now", instead of redirecting to an update page, it redirects right back to the Plugin Check page.

Where can I go to update this plugin? Does it need to be updated? Is this a glitch in the checker, and therefore I don't need to do anything?

Asked by ponyparty 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (read more)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Flash Player crashes after recent update to Firefox 32

After recent update to Firefox 32, Flash player crashes frequently whenever i open any flash video. I have latest Flash player installed (14). I tried to uninstall Flash … (read more)

After recent update to Firefox 32, Flash player crashes frequently whenever i open any flash video. I have latest Flash player installed (14).

I tried to uninstall Flash player and installed it again, also tried to instal flash player 15 beta and also tried to instal older flash player 13 but all in vain and problem is same.

Update: i have noticed that this problem occurs in Firefox only while lash Player works fine in Google Chrome..

Please help me to fix this problem.

Screenshot of the Error http://imgur.com/fekGD5v

Asked by askfriends 6 years ago

Last reply by jscher2000 5 years ago

  • Archived

Crashing of Firefox frequently

Below are the Report ID details for the crash reports : 1) bp-3329a068-e4fd-4717-9cf2-343da2160225 2) bp-018480cf-1a98-499a-af3f-a82002160225 3) bp-69e73dff-9de3-4150-94… (read more)

Below are the Report ID details for the crash reports :


1) bp-3329a068-e4fd-4717-9cf2-343da2160225

2) bp-018480cf-1a98-499a-af3f-a82002160225

3) bp-69e73dff-9de3-4150-94b3-4c25f2160223

4) bp-855fe47f-21f1-458f-a020-8e6622160223

5) bp-36120f46-3b05-46bb-9e2d-5b6ec2160223

In a day Firefox crashes for more than 10 times and I need an immediate resolutions

Regards, Bharath

Asked by BharathAnanth123 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Frequently get error "Firefox is already running" when using desktop shortcuts to web sites

I love Firefox and don't want to use another browser. I frequently get the error "Firefox is already running". I even created a batch file to kill the process so I can … (read more)

I love Firefox and don't want to use another browser. I frequently get the error "Firefox is already running". I even created a batch file to kill the process so I can re-launch it. There has to be a real solution.

The key to my issue is... I use shortcuts to web sites from my desktop. This is what seems to trigger the error (but not every time). Please don't tell me to stop using shortcuts; that isn't a solution.

I am using Windows 8.1 64 bit Firefox 32.0.1 (had this same problem with all prior versions too)

Any help is appreciated!

Asked by danenglish2 6 years ago

Last reply by FredMcD 5 years ago

  • Archived

Nytimes.com bug prevents highlighting, copying text in articles

The new design of the Nytimes.com website prevents a user from highlighting and copying the text of an online article. When you highlight text and then try to copy to th… (read more)

The new design of the Nytimes.com website prevents a user from highlighting and copying the text of an online article. When you highlight text and then try to copy to the clipboard, the right or left navigation arrow activates and moves you to the next or previous article.

This occurs in Chrome and Firefox but not IE.

Though it is possible that this bug is caused by an extension, it may be a bug introduced by the web redesign. Anyone expriencing this problem?

Asked by Richard Silverstein 6 years ago

Last reply by the-edmeister 6 years ago

  • Archived

Solution to Flash crash that seems to work!

Like others I am tearing my hair out over repeated Flash crashes (FF25.0, win 8.1).No matter what updates etc - you get the idea.... One solution deep in help is 'Re-init… (read more)

Like others I am tearing my hair out over repeated Flash crashes (FF25.0, win 8.1).No matter what updates etc - you get the idea....

One solution deep in help is 'Re-initializing the plugins database'. This really works but I wonder is there some way I could run this each time I start up Firefox to pre-empt the problem with Flash?

Asked by farci 6 years ago

Last reply by MauriceSnell 6 years ago

  • Archived

My url bar is indentured to right and doesn't start where it's supposed to.

When I click on the URL bar, the whole URL or whatever i type in is indentured to the right. I reinstalled Firefox and the problem was gone. But after two days the same o… (read more)

When I click on the URL bar, the whole URL or whatever i type in is indentured to the right. I reinstalled Firefox and the problem was gone. But after two days the same occurred again out of nowhere.

Asked by PizzaPino 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Facebook script for emojis leads to crash

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta. Skript: https… (read more)

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta.

Skript: https://static-arn2-1.xx.fbcdn…iiv4/yu/l/sv_SE/fkvtOebyqBB.js:14"

continue, cancel or close page

any ides what can b dun

Asked by illimbius 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

how to make dropdown arrow always visible

In FF version 43 you took the drop down arrow (right next to the refresh arrow) and made it invisible. The only way to make it appear is to hover your mouse in the URL b… (read more)

In FF version 43 you took the drop down arrow (right next to the refresh arrow) and made it invisible. The only way to make it appear is to hover your mouse in the URL box and the only way to make it work it to hover over it directly.

Can we just have the arrow visible all the time. I don't like having to hunt for it.

Also if someone is using FF for the first time, they'll never even know the arrow is there.

Why is it hidden now (kind of stupid)?

Asked by georgect 4 years ago

Last reply by Vlammetje 4 years ago

  • Archived

FF version 44: where is the "Ask me every time" option for cookies

Since the only other thread about this was closed by the powers that be, I will open it for Version 44. What happened to the "Ask me every time" option for cookies. It… (read more)

Since the only other thread about this was closed by the powers that be, I will open it for Version 44. What happened to the "Ask me every time" option for cookies. It is the major reason that I have been using Firefox for many years. All there is now really is to allow cookies Always or Never. I never had a problem until V44 when I noticed I was no longer being asked the question to allow the setting of a cookie by new websites. I looked at the reasons given for the removal and it is bogus. https://bugzilla.mozilla.org/show_bug.cgi?id=469260 The only one who hit the nail on the head was: Charles Evans 2012-03-27 17:25:41 PDT

Someone who does not want to be bombarded by these questions should simply turn it OFF. Those who had it turned ON (like me and countless other loyal Firefox users), have no problem with it. Now that it has been removed, the question becomes, is there a way to get it back through an easy workaround? And PLEASE, don't write this issue off because it is "a developer issue" as I read in the previous thread about this disaster. It is not. It is a privacy issue and my bet is that ALL who selected this option, want it back!

Asked by kosimek 4 years ago

Last reply by weif 4 years ago

  • Archived

Error Printing Shipping Labels

I have been printing shipping labels from PayPal for several years now, almost everyday and this just started Oct 16th or 17th. I can no longer print shipping labels usin… (read more)

I have been printing shipping labels from PayPal for several years now, almost everyday and this just started Oct 16th or 17th. I can no longer print shipping labels using FireFox. The small window opens up and then hangs with a message Please wait....processing. I CAN print the same label using Chrome. I have reset Firefox, uninstalled and reinstalled it, updated to the latest and greatest Java and Adobe reader, disabled the firewall, but can't seem to get it to work.

Asked by drives 6 years ago

Last reply by solkeys 5 years ago

  • Archived

How do I get rid of the new version that will not permit me to choose my search engine?

I just want my old version that functions properly back. I can no longer choose search engines. Can't search Amazon or Ebay. Don't want to install work arounds on my … (read more)

I just want my old version that functions properly back. I can no longer choose search engines. Can't search Amazon or Ebay. Don't want to install work arounds on my computer.

Asked by acronshaw 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Text is being cut off on websites.

I just noticed this problem and so far it's only happening with my school's website. I assume this is because of the latest update. See this link: http://catalog.uab.edu/… (read more)

I just noticed this problem and so far it's only happening with my school's website. I assume this is because of the latest update. See this link: http://catalog.uab.edu/undergraduate/collegeofartsciences/psychology/#courseinventory The text becomes cut off at PY 390. (The last class that should be displayed is PY 499.) This happens on every single page that lists each major's courses (Here's another example: http://catalog.uab.edu/undergraduate/collegeofartsciences/justicesciences/#courseinventory). Only the tabs that display courses are affected, so I assume this probably has to do with page length?

From what I can tell this is a text issue with Firefox - when I zoom out, I can see that all the text is still there, but Firefox is cutting it off for some reason (tested this in Chrome and it's true - I can see everything fine in it). But obviously that's not practical and would likely cause eye issues.

Asked by ArtisticScientist 5 years ago

Last reply by Torye 5 years ago

  • Archived

firefox reopens with tabs in the wrong order

Hi all, when i close Firefox and reopen it all of the tabs open in a different order. I have them set in a specific order and it annoys me that i have rearrange them eac… (read more)

Hi all, when i close Firefox and reopen it all of the tabs open in a different order. I have them set in a specific order and it annoys me that i have rearrange them each time I open Firefox. This has only been happening for the past week or so.

Any help is greatly appreciated.

Cheers,

Maxy

Asked by maxy0007 6 years ago

Last reply by enbalmed 6 years ago

  • Archived

Firefox crashes

It crashes all the time! I've done everything (EVERY SINGLE STEP) from here https://support.mozilla.org/en-US/kb/send-plugin-crash-reports-help-improve-firefox?redirectlo… (read more)

It crashes all the time! I've done everything (EVERY SINGLE STEP) from here https://support.mozilla.org/en-US/kb/send-plugin-crash-reports-help-improve-firefox?redirectlocale=en-US&as=u&redirectslug=Plugin+crash+reports&utm_source=inproduct . Here are the details of the latest crash. Help me, please. It's killing me ID: 079cbeb8-4db0-46d0-9f43-aecde2140513 Signature: hang | ntdll.dll@0x3d72c More Reports Search UUID 079cbeb8-4db0-46d0-9f43-aecde2140513 Date Processed 2014-05-13 01:25:37.183338 Process Type plugin Shockwave Flash Version:13.0.0.206 Filename:NPSWF32_13_0_0_206.dll Uptime 12087 Install Age 118881 since version was first installed. Install Time 2014-05-11 19:25:23 Product Firefox Version 29.0.1 Build ID 20140506152807 Release Channel release OS Windows NT OS Version 6.3.9600 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 42 stepping 7 | 4 Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x770bd72c User Comments App Notes

AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 1854103c, AdapterDriverVersion: 9.17.10.2932 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+

Processor Notes sp-processor07_phx1_mozilla_com.23979:2012; HybridCrashProcessor; non-integer value of "SecondsSinceLastCrash"; MDSW did not identify the crashing thread; MDSW did not identify the crashing thread EMCheckCompatibility

True

Winsock LSP

MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Adapter Vendor ID

0x8086

Adapter Device ID

0x0116

Bugzilla - Report this bug in Firefox Core Plugins Toolkit Related Bugs

Crashing Thread Frame Module Signature Source 0 ntdll.dll ntdll.dll@0x3d72c 1 user32.dll user32.dll@0xc2a0 2 user32.dll user32.dll@0xbe18 3 NPSWF32_13_0_0_206.dll F_1152915508___________________________________ F117835525______________________________________________________________________________:118 4 NPSWF32_13_0_0_206.dll F2166389_____________________________________________________________________ F_851861807__________________________________________________________:552 5 NPSWF32_13_0_0_206.dll F_917831355____________________________________________ F_851861807__________________________________________________________:488 6 NPSWF32_13_0_0_206.dll F1315696776________________________________ F_851861807__________________________________________________________:439 7 NPSWF32_13_0_0_206.dll F_1428703866________________________________ F_766591945____________________________________________________________________:203 8 NPSWF32_13_0_0_206.dll F845925699_____________________________________ F1677514683__________________________________________________________________________________:104 9 NPSWF32_13_0_0_206.dll F_274593382________________________________ F209679109___________________________________________________________________________________:1696 10 NPSWF32_13_0_0_206.dll F_305312235__________________________________________ F209679109___________________________________________________________________________________:984 11 user32.dll user32.dll@0x7834 12 user32.dll user32.dll@0x7a9a 13 user32.dll user32.dll@0x988e 14 user32.dll user32.dll@0x98f1 15 xul.dll base::MessagePumpForUI::ProcessMessageHelper(tagMSG const &) ipc/chromium/src/base/message_pump_win.cc 16 user32.dll user32.dll@0x827b 17 xul.dll base::MessagePumpForUI::ProcessMessageHelper(tagMSG const &) ipc/chromium/src/base/message_pump_win.cc 18 xul.dll base::MessagePumpForUI::ProcessNextWindowsMessage() ipc/chromium/src/base/message_pump_win.cc 19 xul.dll base::MessagePumpForUI::DoRunLoop() ipc/chromium/src/base/message_pump_win.cc 20 xul.dll base::MessagePumpWin::RunWithDispatcher(base::MessagePump::Delegate *,base::MessagePumpWin::Dispatcher *) ipc/chromium/src/base/message_pump_win.cc 21 xul.dll base::MessagePumpWin::Run(base::MessagePump::Delegate *) ipc/chromium/src/base/message_pump_win.h 22 xul.dll MessageLoop::RunInternal() ipc/chromium/src/base/message_loop.cc 23 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc 24 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc 25 xul.dll XRE_InitChildProcess toolkit/xre/nsEmbedFunctions.cpp 26 plugin-container.exe NS_internal_main(int,char * *) ipc/app/MozillaRuntimeMain.cpp 27 plugin-container.exe wmain toolkit/xre/nsWindowsWMain.cpp 28 plugin-container.exe __tmainCRTStartup f:/dd/vctools/crt_bld/self_x86/crt/src/crtexe.c:552 29 kernel32.dll kernel32.dll@0x1919f 30 ntdll.dll ntdll.dll@0x4a8cb 31 ntdll.dll ntdll.dll@0x4a8a1

Asked by koshart 6 years ago

Last reply by VerizonSucks 6 years ago