Showing questions tagged: Show all questions
  • Archived

IDM extension not working

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue… (read more)

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

Asked by John Sullivan 11 months ago

Last reply by magedmjaher 9 months ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago

  • Archived

Firefox Portable - Still No Official Version?

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissap… (read more)

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

Asked by Firefox_Beginner 1 year ago

Last reply by James 1 year ago

  • Archived

How do I set a new tab to open with my chosen homepage?

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able t… (read more)

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Asked by diskguy35 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to transfer Firefox Most Visited Sites, Browser History and account settings from my old PC to my new PC?

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just… (read more)

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just Copy/Paste these settings from my old PC to the new one?

Asked by jalytle2 11 months ago

Last reply by cor-el 11 months ago

  • Archived

video playback

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of strea… (read more)

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of streaming transmission but do not know how to determine which is failing. For example, the streaming daily report on Democracynow.org fails while the reports on http://www.bbc.com/news/video_and_audio/international does not. This has been a problem for weeks now. I view both of these sites every day but must now use Microsoft Edge (ugh) to view democracynow.org.

Asked by jwbjr253 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox fonts are blotchy and unclear

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109. The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1… (read more)

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109.

The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1920x1200, so both are 16:10.

If I duplicate displays and just use the external monitor, which is what I have always done, Firefox renders all text as very blotchy, like a printer that is running out of ink.

Edge looks fine on the external monitor. I installed Chrome and it also looks fine.

I have a attached some sample images. I used my phone to take photos of the monitor. I noticed that if I used the Windows Snipping Tool or FF's built-in Take Screenshot that the image was darker and clearer in the selection box than when it's normally displayed.

I read a lot of comments on forums about various setting changes to try in about:config under gfx.font_rendering. Many folks say that has helped them. I tried lots of those setting changes, but none of them helped.

Also in those forums some folks said there was a change in rendering from FF 108 to 109, so I installed FF 108 but it looks no better.

Since I normally just use the external monitor, when I looked at the laptop, I suddenly noticed that Firefox on the laptop display looks fine.

Some online searching suggests using "Extend Display" in Windows if the laptop and external monitor resolutions do not match. I tried that and then Firefox looks fine on the external monitor. The laptop senses the different resolutions, it seems, and changes something that helps Firefox.

I prefer just using the external monitor. Duplicating the display is an option, though not my first choice. My other options are: Buy a new monitor with 2560x1600 resolution, except that I just bought this monitor recently so that's wasted money. Return the laptop since I've only had it 2 days and get one with a 1920x1200 display. I had considered one of those, but it was more expensive and opted for this one.

I'm trying to understand why this would only affect Firefox and not Edge or Chrome. Are there any ideas on that and if there is a way to remedy it?

Thanks, Ross

Asked by rd4web 1 year ago

Last reply by cor-el 1 year ago

  • Archived

New computer/bookmark transfer

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new devic… (read more)

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new device when it recognizes my email

Asked by scalerails 1 year ago

Last reply by Paul 1 year ago

  • Archived

No Videos going to fullscreen

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing th… (read more)

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing this and it didn't work Go to about:config and make sure full-screen-api.enabled is true and reset the other full-screen-api settings to default while you are there.

Videos also do goto full screen on Chrome so it must be an issue with Firefix not my laptop

Asked by oconnordavid16 10 months ago

Last reply by lazizakhmedov1014 10 months ago

  • Archived

Menu button not working

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely n… (read more)

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely nothing. The same happens with the account button to the left.

What can I do to fix this?

Asked by diskguy35 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Windows Integrated authentication (NTLM) not working on Firefox

I am a member of teaching staff at a university in the UK. Most sites we common sign-in via SSO but some sites have different sign-in methods. I am no expert on any of… (read more)

I am a member of teaching staff at a university in the UK. Most sites we common sign-in via SSO but some sites have different sign-in methods. I am no expert on any of this, merely a user. 2 particular sites I need access to have failed to let me in in recent months. They generate a pop-up (see enclosed window-shot) asking me for my username and password and then keep coming up with the same pop-up. Both sites work with Chrome on my laptop and Opera on my phone. Our systems team have relayed me the following explanation:

“The latest versions of Firefox aren’t compatible with the “Extended Protection” for Windows Integrated authentication (NTLM) security setting that we have set on the Faculty Intranet…

The reason for using extended protection is that it enhances the existing Windows Authentication functionality to mitigate authentication relay or "man in the middle" attacks. This setting has been in place since the tail end of last year…”

I don't want to have to use Chrome, can't use Edge as this is a Windows 8.1 machine. Any chance of solving this?

Asked by julian.feuchtwang 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 years ago

Last reply by dpt150v 1 year ago

  • Archived

logging out

it keeps logging me out of the account every time i open the browser. i have done the steps listed and nothing works. "Your ‘logged-in’ status is stored in special cooki… (read more)

it keeps logging me out of the account every time i open the browser. i have done the steps listed and nothing works. "Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out. You may be in Private Browsing mode or told Firefox not to remember. Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings. Turn off Always Use Private Browsing Mode. Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

it doesn't work

also i press to make it my default browser and it says "it is control by my organization". whatever that means.

Asked by emirizarrymartir 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 1 year ago

Last reply by cor-el 1 year ago

Shortcuts to search engines on New Tab?

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The o… (read more)

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The only options are "Pin/Unpin" and "Dismiss".)

However, I want to create such shortcut for another search engine, like https://duckduckgo.com/?q=%s&iax=images&ia=images and I don't see the option - even if I set the URL to include "%s" and the name of the pinned shortcut begins with "@", as with smart keyword search and the Amazon search shortcut, respectively.

I am an advanced user and don't mind manually editing files in my profile folder (after I back it up of course).

Edit: I found a reference to it in prefs.js in my profile but changing it using user.js only caused the user_pref to disappear with no effect on the tile items. user_pref("browser.newtabpage.pinned", "[null,null,null,null,{\"url\":\"https://www.amazon.com/\",\"label\":\"@amazon\",\"searchTopSite\":true},null]");

Asked by Václav Trpišovský 4 months ago

Last reply by cor-el 4 months ago