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I have TROVI malware kidnap my new tab defaults, how do I remove it and correct it (I have already uninstalled it)

I have also removed trovi from the registry and still every time I open a new tab it goes to Trovi.com Please help. Thank you … (read more)

I have also removed trovi from the registry and still every time I open a new tab it goes to Trovi.com

Please help.

Thank you

Asked by Ron.rivera80 6 years ago

Answered by Steveweeb 6 years ago

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Why by default Firefox uses so much RAM?

I tried to use Firefox in three different computers but only in the one with over 4 GB of ram is usable. Why it uses so much RAM and renders so slow? Specially the scroll… (read more)

I tried to use Firefox in three different computers but only in the one with over 4 GB of ram is usable. Why it uses so much RAM and renders so slow? Specially the scroll is really laggy.

I tried clean installations but they do not fix the issue.

When opening Firefox and Chrome and playing a video in YouTube, Firefox uses over 500 MB while Chrome uses less than 300 MB. Both with the same single addon.

Is there something that can be done to use Firefox in computers with less than 4 gb of RAM?

Asked by delavaca 2 years ago

Answered by Scribe 2 years ago

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Everytime I open Firefox, an options tab comes up as well

So, every time I open up firefox my home page opens up like it should, but also an options tab always comes along with it. This does not happen, however, when I open up a… (read more)

So, every time I open up firefox my home page opens up like it should, but also an options tab always comes along with it. This does not happen, however, when I open up a private browsing window.

Asked by hologram78 5 years ago

Answered by cor-el 5 years ago

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How can I back up saved logins and passwords from Firefox 57

So Password Manager is legacy. I only want to export saved logins and passwords before doing a clean install of Firefox 57 as I am having problems. Doing a clean install… (read more)

So Password Manager is legacy. I only want to export saved logins and passwords before doing a clean install of Firefox 57 as I am having problems. Doing a clean install and demonstrates that the problem is associated with the saved profile, so I don't want to use existing profile

Asked by old_nic 2 years ago

Answered by Shadow110 2 years ago

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Hoe do I revert back to Firfox 28?

Bring me back my old firefox UI. I hate firefox 29. It doesn't help me do things quicker and the those bl**dy curvy tabs! Try that with 20+ tabs open... Please, please re… (read more)

Bring me back my old firefox UI. I hate firefox 29. It doesn't help me do things quicker and the those bl**dy curvy tabs! Try that with 20+ tabs open...

Please, please revert this retro step in your next version. There's nothing that I'd call an improvement. And a leaky bandaid in the form of an addon is waste of good intentions.

Asked by fetchall 6 years ago

Answered by Grubbyashes 6 years ago

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How do I get the tabs back below the bookmarks toolbar (where they SHOULD be) in Firefox Quantum?

I have just installed Quantum, and would like to move the tabs back beneath the bookmarks toolbar, as I think this is a much more logical location for them. Is it possibl… (read more)

I have just installed Quantum, and would like to move the tabs back beneath the bookmarks toolbar, as I think this is a much more logical location for them. Is it possible to do this, and if so, how? I'm using Windows 8.1/ 64 bit, if that matters.

Asked by Tall42 2 years ago

Answered by jscher2000 2 years ago

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29 looks just awefull, how to completly revert back to 28?

I did update to FF 29 and to my horror it just looks awful and makes no sense at all anymore :( Seems somehow FF thinks it's wise to make it look like other browsers :( I… (read more)

I did update to FF 29 and to my horror it just looks awful and makes no sense at all anymore :( Seems somehow FF thinks it's wise to make it look like other browsers :( I did try the "old look"-add on, did try the add-ons to get buttons back on the bottom (which is the most logical place for them), and so on. But the overall look just stays awful :( Until there is an option where I can get the real and logical version 28 layout back, where is a complete version of FF 28 so I can use a logical layout FF browser?

Asked by meegja 6 years ago

Last reply by Moses 6 years ago

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how can i remove mysearch123 from firefox?

as my home page shows mysearch123.com i tried to fix it through options bar and i refresh firefox but it didn't go away. what can i do? … (read more)

as my home page shows mysearch123.com i tried to fix it through options bar and i refresh firefox but it didn't go away. what can i do?

Asked by theologis 5 years ago

Answered by Seburo 5 years ago

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Flash Update Loop Although It Is UPDATED (with FF 35.0 never any problems!)

A few weeks ago I started installing my new laptop. Got FF 35.0. Installed Adobe Flash on Windows, so no FF Flash plugin, and we were all happy bunnies. Until FF version… (read more)

A few weeks ago I started installing my new laptop. Got FF 35.0. Installed Adobe Flash on Windows, so no FF Flash plugin, and we were all happy bunnies.

Until FF version 35.01 came along a few days ago. Just to be clear I always have the latest Flash version as their updater keeps it current.

Now FF keeps giving me the message: "FireFox has prevented the outdated plugin Adobe Flash from running....". LOL

In my desperation I even unnecessarily got the Flash plugin. But NO JOY! The outdated message keeps returning.

What is the problem?. It clearly has to do with the latest FF 35.01 version as with the 35.0 I had NO problems.

Could someone please advise

Thanks.

Asked by Mozzix 5 years ago

Answered by the-edmeister 5 years ago

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How do I re-install my Add-Ons that you Blocked?

In your magnificent knowledge you have decided to block 2 add-ons that I have been using for more than 20 years, and I could not figure out how to enable them. Please he… (read more)

In your magnificent knowledge you have decided to block 2 add-ons that I have been using for more than 20 years, and I could not figure out how to enable them. Please help ! Thank you.

Asked by crank1948 5 years ago

Answered by jscher2000 4 years ago

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The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja 6 years ago

Answered by meegja 6 years ago

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New Sync not working (/questions/1007210)

I have a sync problem since yesterday 07/28/14 ... I'm signed in with my email address and password but FF is not syncing at all ... it always says Sync encountered an er… (read more)

I have a sync problem since yesterday 07/28/14 ... I'm signed in with my email address and password but FF is not syncing at all ... it always says Sync encountered an error while syncing. Unknown error ... Sync will automatically retry this action ... server status is OK

Asked by JurgenDoe 6 years ago

Answered by John99 6 years ago

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Firefox 26 - memory leaks continue. Not fixable!!!!!

This is a continuing problem that Firefox has had almost since it's inception. I have used it for years and this continues with every update, regardless of all the Mozil… (read more)

This is a continuing problem that Firefox has had almost since it's inception. I have used it for years and this continues with every update, regardless of all the Mozilla assurances that it has FINALLY fixed the memory leak issue. It is now using almost 1G every time I use it. I DO NOT WANT TO USE FIREFOX IN SAFE MODE OR WITHOUT THE ADDONS! That is the main point of using this browser in the first place and if I have to use it without all of it's functions, why use it at all?! I have been loyal but your continuing pattern of ignoring or pretending to fix this issue shows a complete lack of concern or respect for your customers. Fix it or I am gone.


Anyone with a problem

Please update to the latest version of Firefox.
If you need help OR insist on using an older version of Firefox please see my post under
Thank you
John
(A forum Moderator)

Asked by jihbeach1 6 years ago

Last reply by John99 6 years ago

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How can I get my old Firefox browser back?

I opened my browser and automatically it began uploading and update from Mozilla, it is a new browser that I don't want. So I went to delete the program that had just be… (read more)

I opened my browser and automatically it began uploading and update from Mozilla, it is a new browser that I don't want. So I went to delete the program that had just been installed, and when I did it took the whole Firefox program. So I went to my thumb drive with my old download on it and when it opened viola' the new browser that I don't want. How do I get my old browser back, or can anyone recommend a browser without a whole lot of stuff I don't want or need being shoved down my throat against my will?

Asked by steven.mcghee.dr.com 2 years ago

Answered by Mkll 2 years ago

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Unable to access Gmail from Firefox, using my Windows 8.1 laptop

Hi, I have FVD Speed dial and Eversync installed on my Windows 7 laptop, which I've been using for ages now and never had any problems whatsoever. One of my speed dials … (read more)

Hi,

I have FVD Speed dial and Eversync installed on my Windows 7 laptop, which I've been using for ages now and never had any problems whatsoever. One of my speed dials is for my Gmail account, but I cannot get into my email on my laptop that has Windows 8.1 installed from Firefox or Cyberfox even though I can do so without difficulty using Chrome and Opera. On this same laptop (running W8) all the rest of the speed dials are fine - it's only the Gmail one that won't work and I get the following message:

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I have tried every single troubleshooting guide I can find (including going into about:config and making changes there) but to no avail and it doesn't seem (from what I've read) that anyone else has this perculiar problem that I'm experiencing.

As Gmail is one of the speed dials I use the most, it's getting really frustrating and I love this browser so don't want to have to ditch it, but if I can't get this fixed I'm afraid I'm going to have to.

Can anyone help me please?

Thanks

Asked by SMae64 5 years ago

Answered by philipp 5 years ago

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ssl_error_bad_mac_read error on credit card payment

I'm trying to process a credit card payment for Norwegian Airlines. When taking me to the Verified by Visa page on my credit card account ( https://www.vpv.scddesjardins… (read more)

I'm trying to process a credit card payment for Norwegian Airlines. When taking me to the Verified by Visa page on my credit card account ( https://www.vpv.scddesjardins.com/ ) I get the secured connection failed page: "An error occurred during a connection to www.vpv.scddesjardins.com. SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read) " Their server seems to be still running SSL 3.0 and some other terrible things, but on another website I had this issue I got a different error message. Should I be contacting my credit card company, and if so what should I be asking them to do? I can't give a public page, obviously, and though I tried to test it on Chrome, they're charging me 7 EUR more for the flight on Chrome than Firefox (just another reason to use FF!).

Asked by telso 5 years ago

Answered by jscher2000 5 years ago

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I have trouble adding attachments to emails using Gmail, this does not happen with Google Chrome. What do you need?, Can you fix it?

The mail client I use is Gmail, your browser (Firefox) is very good but has problems when Gmail attachments, mark an error and I should try again (I do unsuccessfully). S… (read more)

The mail client I use is Gmail, your browser (Firefox) is very good but has problems when Gmail attachments, mark an error and I should try again (I do unsuccessfully). Should definitely resolve this. Thank you.

Asked by harciniega 6 years ago

Answered by harciniega 6 years ago